Customer Service Mortgage Corporation Rates, Fees & Info

WESTLAKE VILLAGE, CA

LEI: 549300WZCZNKQZ3TAU55

Tax ID: 81-1679932

2.3 stars - Updated: 3/29/24 - out of 5 stars, based on 15 reviews

Latest/2023 | 2022 Data | 2021 Data | 2020 Data | 2019 Data | 2018 Data

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Mortgage Data

Review & Overview

Customer Service Mortgage Corporation is a smaller mortgage company specializing in Home Purchase loans. Customer Service Mortgage Corporation has a high proportion of conventional loans. They have an average proportion of FHA loans. Their top markets by origination volume include: Oxnard, Los Angeles, Riverside, Bakersfield, and Phoenix among others. We have data for 26 markets. (Some data included below & more in-depth data is available with an active subscription.)

Customer Service Mortgage Corporation has an above average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders. Customer Service Mortgage Corporation is typically a high fee lender. (We use the term "fees" to include things like closing costs and other costs incurred by borrowers-- whether they are paid out of pocket or rolled into the loan.) They typically have relatively high rates.

We show data for every lender and do not change our ratings-- even if an organization is a paid advertiser. Our consensus data does have lag, but it is highly correlated to a lender's rates & fees relative to their markets. This means that if a bank is a low fee/rate lender the past-- chances are they are still one today. Our SimulatedRates™ use advanced statistical techniques to forecast different rates based on a lender's historical data.

Mortgage seekers: Choose your metro area here to explore the lowest fee & rate lenders.

Mortgage professionals: We have various tools to make your lives easier. Contact us to see how we can help with your market research, analytics or advertising needs.

SimulatedRates™

Mortgage Type
Simulated Rate Simulation Date
30 Year Conventional Purchase 6.74% 3/29/24
30 Year Conventional Refi 6.45% 3/29/24
30 Year Cash-out Refi 6.61% 3/29/24
30 Year FHA Purchase 7.19% 3/29/24
30 Year VA Purchase 5.96% 3/29/24
30 Year VA Refi 6.27% 3/29/24
15 Year Conventional Refi 5.97% 3/29/24
15 Year Cash-out Refi 5.97% 3/29/24
These are simulated rates generated by our proprietary machine learning models. These are not guaranteed by the bank. They are our estimates based on a lender's past behaviors combined with current market conditions. Contact an individual lender for their actual rates. Our models use fixed rate terms for conforming loans, 700+ FICO, 10% down for FHA and 20% for conventional. These are based on consensus, historical data-- not advertised promotional rates.

Customer Service Mortgage Corporation Mortgage Calculator






Your Estimates

Estimated Loan Payment: Update the calculator values and click calculate payment!

This is not an official calculator from Customer Service Mortgage Corporation. It uses our SimulatedRate™ technology, basic math and reasonable assumptions to calculate mortgage payments derived from our simulations and your inputs.

The default purchase price is the median sales price across the US for 2022Q4, per FRED.


Originations

213

Origination Dollar Volume (All Markets)

$119,625,000

Relative Rate

Customer Service Mortgage Corporation's average 30 year fixed mortgage rate was 6.94%.

The 2023 average 30 year fixed rate mortgage across all markets and lenders was 6.48%.

This yields a difference of 0.46%.

Relative Fees (Closing Costs)

Customer Service Mortgage Corporation's average total fees/closing costs for a 30 year fixed rate mortgage were $10,352.

The average total origination fees for 30 year fixed rate mortgages across all lenders (for all loan values, including both points & up-front fees in addition to origination fees) were $9,089.

Top Markets

Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.

Market Originations Total Value Average Loan Average Fees Average Rate
OXNARD-THOUSAND OAKS-VENTURA, CA (FHA|USDA|VA) 89 $54,875,000 $616,573 $10,671 6.93%
Los Angeles-Long Beach-Anaheim, CA (FHA|USDA|VA) 76 $46,280,000 $608,947 $11,292 6.92%
RIVERSIDE-SAN BERNARDINO-ONTARIO, CA (FHA|USDA|VA) 9 $3,945,000 $438,333 $10,546 7.40%
BAKERSFIELD, CA (FHA|USDA|VA) 8 $2,430,000 $303,750 $7,104 6.42%
PHOENIX-MESA-CHANDLER, AZ (FHA|USDA|VA) 4 $1,810,000 $452,500 $8,181 6.69%
SAN DIEGO-CHULA VISTA-CARLSBAD, CA (FHA|USDA|VA) 2 $1,280,000 $640,000 $7,594 7.13%
PRESCOTT VALLEY-PRESCOTT, AZ (FHA|USDA|VA) 2 $1,000,000 $500,000 $11,369 6.88%
SAN LUIS OBISPO-PASO ROBLES, CA (FHA|USDA|VA) 2 $980,000 $490,000 $12,367 7.31%
SANTA MARIA-SANTA BARBARA, CA (FHA|USDA|VA) 2 $920,000 $460,000 $7,956 6.69%
LAKE HAVASU CITY-KINGMAN, AZ (FHA|USDA|VA) 2 $630,000 $315,000 $6,146 7.75%
Outside of Metro Areas 1 $625,000 $625,000 $5,502 7.25%
HOUSTON-THE WOODLANDS-SUGAR LAND, TX (FHA|USDA|VA) 2 $610,000 $305,000 $6,078 7.00%
VALLEJO, CA (FHA|USDA|VA) 1 $475,000 $475,000 $6,196 7.13%
TAMPA-ST. PETERSBURG-CLEARWATER, FL (FHA|USDA|VA) 1 $405,000 $405,000 $14,294 6.63%
PORTLAND-VANCOUVER-HILLSBORO, OR-WA (FHA|USDA|VA) 1 $405,000 $405,000 $11,524 7.13%
SALT LAKE CITY, UT (FHA|USDA|VA) 1 $405,000 $405,000 $11,552 6.00%
ST. GEORGE, UT (FHA|USDA|VA) 1 $365,000 $365,000 $8,980 8.13%
MADERA, CA (FHA|USDA|VA) 1 $335,000 $335,000 $10,319 6.50%
PROVO-OREM, UT (FHA|USDA|VA) 1 $325,000 $325,000 $8,216 7.50%
COLLEGE STATION-BRYAN, TX (FHA|USDA|VA) 1 $315,000 $315,000 $4,150 7.88%
BOISE CITY, ID (FHA|USDA|VA) 1 $305,000 $305,000 $4,349 8.50%
SAN ANTONIO-NEW BRAUNFELS, TX (FHA|USDA|VA) 1 $225,000 $225,000 $4,789 6.13%
ORLANDO-KISSIMMEE-SANFORD, FL (FHA|USDA|VA) 1 $215,000 $215,000 $4,765 6.75%
NASHVILLE-DAVIDSON-MURFREESBORO-FRANKLIN, TN (FHA|USDA|VA) 1 $185,000 $185,000 $5,508 6.50%
Crossville, TN (FHA|USDA|VA) 1 $175,000 $175,000 $6,180 7.00%
CLARKSVILLE, TN-KY (FHA|USDA|VA) 1 $105,000 $105,000 $3,213 6.00%
Customer Service Mortgage Corporation's top markets include Oxnard, Los Angeles, Riverside, Bakersfield, and Phoenix among others.

Their top states include:
  • California (FHA|USDA|VA)
  • Arizona (FHA|USDA|VA)
  • Texas (FHA|USDA|VA)
  • Utah (FHA|USDA|VA)
  • Florida (FHA|USDA|VA)
  • Similar Lenders

    We use machine learning to identify the top lenders compared against CUSTOMER SERVICE MORTGAGE CORPORATION based on their rates and fees, along with other useful metrics. A lower similarity rank signals a stronger match.

    SAFE 1 CREDIT UNION
    Similarity Rank: 24
    AltaOne Federal Credit Union
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    MISSION
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    VALLEY STRONG CREDIT UNION
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    Noble Federal Credit Union
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    LBS FINANCIAL
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    Product Mix

    Loan Type Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Conventional 180 $100,020,000 $555,667 $9,232 7.01%
    FHA 27 $16,115,000 $596,852 $17,453 6.54%
    VA 6 $3,490,000 $581,667 $11,991 6.54%

    For 2023, Customer Service Mortgage Corporation's most frequently originated type of loan was Conventional, with 180 originations. Their 2nd most popular type was FHA, with 27 originations.

    Loan Reason

    Loan Reason Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Home Purchase 196 $111,050,000 $566,582 $10,328 6.93%
    Cash Out Refi 17 $8,575,000 $504,412 $10,620 7.01%

    For 2023, Customer Service Mortgage Corporation's most frequently cited loan purpose was Home Purchase, with 196 originations. The 2nd most popular reason was Cash Out Refi, with 17 originations.

    Loan Duration/Length

    Loan Length Originations Total Value Average Loan Average Fees Average Rate
    30 Year 213 $119,625,000 $561,620 $10,352 6.94%

    For 2023, Customer Service Mortgage Corporation's most frequently cited loan duration was 30 Year, with 213 originations.

    Origination Fees/Closing Costs

    Origination Fee/Closing Cost Originations Total Value Average Loan
    $1k-2k 96 $50,740,000 $528,542
    $5k+ 66 $42,170,000 $638,939
    $3k-4k 24 $13,290,000 $553,750
    $4k-5k 14 $8,090,000 $577,857
    $2k-3k 13 $5,335,000 $410,385

    Customer Service Mortgage Corporation's average total fees were $10,352, while their most frequently occuring range of origination fees (closing costs) were in the $1k-2k bucket, with 96 originations.

    Interest Rates

    Loan Rate Originations Total Value Average Loan
    6-7% 106 $57,870,000 $545,943
    7-8% 78 $46,890,000 $601,154
    5-6% 15 $7,455,000 $497,000
    Over 8% 13 $6,925,000 $532,692
    3-4% 1 $485,000 $485,000

    During 2023, Customer Service Mortgage Corporation's average interest rate for loans was 6.94%, while their most frequently originated rate bucket for loans was 6-7%, with 106 originations.

    Loan Sizing

    Loan Size Originations Total Value Average Loan Average Fees Average Rate
    $600k-1MM 84 $60,980,000 $725,952 $12,538 6.96%
    $400k-600k 69 $34,335,000 $497,609 $9,865 6.85%
    $200k-400k 44 $13,830,000 $314,318 $7,002 7.01%
    $100k-200k 8 $1,380,000 $172,500 $5,000 6.91%
    $1MM+ 8 $9,100,000 $1,137,500 $15,373 7.14%

    2023 saw Customer Service Mortgage Corporation place emphasis on $600k-1MM loans with 84 originations, totaling $60,980,000 in origination value.

    Applicant Income

    Applicant Income Originations Total Value Average Loan Average Fees Average Rate
    $150k-250k 98 $58,680,000 $598,776 $10,592 6.92%
    $100k-150k 50 $22,820,000 $456,400 $9,805 6.75%
    $250k+ 45 $31,555,000 $701,222 $12,184 7.22%
    $75k-100k 15 $5,405,000 $360,333 $6,919 6.95%
    $50k-75k 4 $990,000 $247,500 $4,610 6.66%
    $50k or less 1 $175,000 $175,000 $6,180 7.00%

    Customer Service Mortgage Corporation lent most frequently to those with incomes in the $150k-250k range, with 98 originations. The second most popular income band? $100k-150k, with 50 originations.

    Applicant Debt to Income Ratio

    DTI Ratio Originations Total Value Average Loan Average Fees Average Rate
    30-36% 39 $18,495,000 $474,231 $9,467 6.79%
    49% 18 $11,160,000 $620,000 $10,723 7.03%
    50-60% 17 $9,885,000 $581,471 $15,064 6.42%
    48% 16 $9,820,000 $613,750 $11,219 7.24%
    47% 14 $8,690,000 $620,714 $11,782 7.42%
    20-30% 14 $7,520,000 $537,143 $11,213 7.04%
    44% 13 $9,135,000 $702,692 $11,352 7.22%
    43% 12 $7,720,000 $643,333 $10,496 7.08%
    42% 11 $5,645,000 $513,182 $11,405 6.77%
    38% 9 $5,045,000 $560,556 $8,558 6.78%
    45% 8 $3,450,000 $431,250 $8,388 6.92%
    36% 8 $4,310,000 $538,750 $7,438 6.89%
    46% 7 $3,295,000 $470,714 $6,405 7.00%
    <20% 6 $2,790,000 $465,000 $6,274 6.10%
    40% 6 $3,420,000 $570,000 $9,315 6.92%
    39% 5 $3,155,000 $631,000 $6,660 7.18%
    41% 4 $2,010,000 $502,500 $10,581 6.84%
    37% 4 $2,620,000 $655,000 $10,544 7.44%
    >60% 2 $1,460,000 $730,000 $13,187 7.00%

    Customer Service Mortgage Corporation lent most frequently to those with DTI ratios of 30-36%, with 39 originations. The next most common DTI ratio? 49%, with 18 originations.

    Ethnicity Mix

    Applicant Ethnicity Originations Total Value Average Loan Average Fees Average Rate
    White 163 $91,195,000 $559,479 $10,549 6.92%
    Not provided 27 $15,425,000 $571,296 $9,288 6.83%
    Asian 14 $8,070,000 $576,429 $7,877 7.17%
    Black 8 $4,100,000 $512,500 $11,842 7.23%
    American Indian 1 $835,000 $835,000 $29,713 7.13%

    Approval Rates

    Total approvals of all applications
    98.43%

    Customer Service Mortgage Corporation has an exceptionally high approval rate. They either target their audience very well or may have lax underwriting protocols.

    Pick Rate

    Approvals leading to origination
    52.58%

    Customer Service Mortgage Corporation has a low pick rate. They may have issues with closing loans or may approve everyone, but with onerous loan terms.

    Points and Fees

    Points Originations Total Value Average Loan
    NA 213 $119,625,000 $561,620

    Occupancy Type Mix

    Dwelling Type Originations Total Value Average Loan
    213 $119,625,000 $561,620

    LTV Distribution

    Loan to Value Originations Total Value Average Loan Average Fees Average Rate
    20-40% 19 $5,665,000 $298,158 $6,369 6.73%
    40-60% 25 $13,415,000 $536,600 $8,440 6.72%
    60-80% 71 $43,485,000 $612,465 $10,959 7.12%
    80-100% 96 $56,400,000 $587,500 $11,181 6.90%
    Over 100% 1 $405,000 $405,000 $14,294 6.63%
    Under 20% 1 $255,000 $255,000 $7,187 7.50%