Citizens Bank Mortgage Rates, Fees & Info
BYHALIA, MSLEI: 549300ORBRXAEDTP4186
Tax ID: 64-0134493
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Mortgage Data
Review & Overview
Citizens Bank is a smaller bank specializing in Refi and Cash Out Refi loans. Citizens Bank has a high proportion of conventional loans. Their top two markets are Memphis and Oxford .Citizens Bank has an above average approval rate when compared to the average across all lenders. They have an above average pick rate when compared to similar lenders.
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Originations
121Origination Dollar Volume (All Markets)
$5,935,000Top Markets
Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.
| Market | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| MEMPHIS, TN-MS-AR (FHA|USDA|VA) | 119 | $5,875,000 | $49,370 | $0 | 0.00% |
| Oxford, MS (FHA|USDA|VA) | 1 | $35,000 | $35,000 | $0 | 0.00% |
| Outside of Metro Areas | 1 | $25,000 | $25,000 | $0 | 0.00% |
Product Mix
| Loan Type | Originations | Total Value | Avg. Loan | Avg. Fees | Avg. Rate |
|---|---|---|---|---|---|
| Conventional | 121 | $5,935,000 | $49,050 | $0 | 0.00% |
For 2019, Citizens Bank's most frequently originated type of loan was Conventional, with 121 originations.
Loan Reason
For 2019, Citizens Bank's most frequently cited loan purpose was Refi, with 63 originations. The 2nd most popular reason was Cash Out Refi, with 39 originations.
Loan Duration/Length
| Loan Length | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Other | 121 | $5,935,000 | $49,050 | $0 | 0.00% |
For 2019, Citizens Bank's most frequently cited loan duration was Other, with 121 originations.
Loan Sizing
2019 saw Citizens Bank place emphasis on $100,000 or less loans with 111 originations, totaling $4,245,000 in origination value.
Applicant Income
Citizens Bank lent most frequently to those with incomes in the $50k or less range, with 52 originations. The second most popular income band? $50k-75k, with 31 originations.
Applicant Debt to Income Ratio
| DTI Ratio | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Exempt% | 121 | $5,935,000 | $49,050 | $0 | 0.00% |
Citizens Bank lent most frequently to those with DTI ratios of Exempt%, with 121 originations.
Ethnicity Mix
| Applicant Ethnicity | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| White | 95 | $4,695,000 | $49,421 | $0 | 0.00% |
| Black | 22 | $770,000 | $35,000 | $0 | 0.00% |
| Not applicable | 4 | $470,000 | $117,500 | $0 | 0.00% |
Approval Rates
Total approvals of all applications90.78%
Citizens Bank has an average approval rate.
Pick Rate
Approvals leading to origination97.52%
Citizens Bank has an exceptionally high pick rate. They most likely have borrower friendly terms or other characteristics like being fast to close or are easy to work with.
Points and Fees
| Points | Originations | Total Value | Average Loan |
|---|---|---|---|
| Exempt | 121 | $5,935,000 | $49,050 |
Occupancy Type Mix
| Dwelling Type | Originations | Total Value | Average Loan |
|---|---|---|---|
| Single Family (1-4 Units):Manufactured | 57 | $1,875,000 | $32,895 |
| Single Family (1-4 Units):Site-Built | 64 | $4,060,000 | $63,438 |
Complaints
| Bank Name | Product | Issue | 2019 CPFB Complaints | % of Total Issues |
|---|---|---|---|---|
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Applying for a mortgage or refinancing an existing mortgage | 10 | 4.3% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Closing on a mortgage | 6 | 2.6% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Incorrect information on your report | 1 | 0.4% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Struggling to pay mortgage | 20 | 8.6% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Trouble during payment process | 81 | 34.8% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Applying for a mortgage or refinancing an existing mortgage | 2 | 0.9% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Closing on a mortgage | 3 | 1.3% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Incorrect information on your report | 1 | 0.4% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Struggling to pay mortgage | 1 | 0.4% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Trouble during payment process | 13 | 5.6% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Applying for a mortgage or refinancing an existing mortgage | 11 | 4.7% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Closing on a mortgage | 9 | 3.9% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Struggling to pay mortgage | 8 | 3.4% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Trouble during payment process | 52 | 22.3% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Applying for a mortgage or refinancing an existing mortgage | 1 | 0.4% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Closing on a mortgage | 4 | 1.7% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Struggling to pay mortgage | 2 | 0.9% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Trouble during payment process | 3 | 1.3% |
| CITIZENS FINANCIAL GROUP, INC. | VA mortgage | Applying for a mortgage or refinancing an existing mortgage | 2 | 0.9% |
| CITIZENS FINANCIAL GROUP, INC. | VA mortgage | Struggling to pay mortgage | 1 | 0.4% |
| CITIZENS FINANCIAL GROUP, INC. | VA mortgage | Trouble during payment process | 2 | 0.9% |