Serve Credit Union Mortgage Rates, Fees & Info
Des Moines, IALEI: 549300PU6VF7RGG5TI18
Tax ID: 42-0773825
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Mortgage Data
Review & Overview
Serve Credit Union is a smaller credit union specializing in Refi and Cash Out Refi loans. Serve Credit Union has a high proportion of conventional loans. Serve Credit Union has a low ratio of conventional loans. Their top markets by origination volume include: Des Moines, Pella, Iowa City, Ames, and Omaha among others. We have data for 7 markets. (Some data included below & more in-depth data is available with an active subscription.)Serve Credit Union has an above average approval rate when compared to the average across all lenders. Serve Credit Union is typically a low fee lender. (We use the term "fees" to include things like closing costs and other costs incurred by borrowers-- whether they are paid out of pocket or rolled into the loan.) They typically have about average rates.
We show data for every lender and do not change our ratings-- even if an organization is a paid advertiser. Our consensus data does have lag, but it is highly correlated to a lender's rates & fees relative to their markets. This means that if a bank is a low fee/rate lender the past-- chances are they are still one today. Our SimulatedRates™ use advanced statistical techniques to forecast different rates based on a lender's historical data.
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SimulatedRates™Mortgage Type |
Simulated Rate | Simulation Date |
|---|---|---|
| 30 Year Conventional Purchase | 6.20% | 11/17/24 |
| 30 Year Conventional Refi | 6.59% | 11/17/24 |
| 30 Year Cash-out Refi | 6.71% | 11/17/24 |
| 15 Year Conventional Purchase | 5.75% | 11/17/24 |
| 15 Year Conventional Refi | 5.68% | 11/17/24 |
| 15 Year Cash-out Refi | 5.68% | 11/17/24 |
| These are simulated rates generated by our proprietary machine learning models. These are not guaranteed by the bank. They are our estimates based on a lender's past behaviors combined with current market conditions. Contact an individual lender for their actual rates. Our models use fixed rate terms for conforming loans, 700+ FICO, 10% down for FHA and 20% for conventional. These are based on consensus, historical data-- not advertised promotional rates. | ||
Serve Credit Union Mortgage Calculator
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The default purchase price is the median sales price across the US for 2022Q4, per FRED.
Originations
153Origination Dollar Volume (All Markets)
$19,125,000Awards
Serve Credit Union - 2021
Serve Credit Union is a 2021 , due to their low .
For 2021, less than of lenders were eligible for this award.
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Top Markets
Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.
| Market | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| DES MOINES-WEST DES MOINES, IA (FHA|USDA|VA) | 136 | $17,110,000 | $125,809 | $2,661 | 3.14% |
| Outside of Metro Areas | 5 | $775,000 | $155,000 | $2,866 | 2.82% |
| Pella, IA (FHA|USDA|VA) | 6 | $500,000 | $83,333 | $1,276 | 3.50% |
| IOWA CITY, IA (FHA|USDA|VA) | 2 | $200,000 | $100,000 | $2,739 | 2.75% |
| AMES, IA (FHA|USDA|VA) | 2 | $190,000 | $95,000 | $3,172 | 3.31% |
| OMAHA-COUNCIL BLUFFS, NE-IA (FHA|USDA|VA) | 1 | $175,000 | $175,000 | $3,079 | 2.88% |
| Fairfield, IA (FHA|USDA|VA) | 1 | $175,000 | $175,000 | $2,777 | 3.13% |
Similar Lenders
We use machine learning to identify the top lenders compared against Serve Credit Union based on their rates and fees, along with other useful metrics. A lower similarity rank signals a stronger match.
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Product Mix
For 2021, Serve Credit Union's most frequently originated type of loan was Conventional, with 136 originations. Their 2nd most popular type was HELOC, with 15 originations.
Loan Reason
For 2021, Serve Credit Union's most frequently cited loan purpose was Refi, with 48 originations. The 2nd most popular reason was Cash Out Refi, with 42 originations.
Loan Duration/Length
For 2021, Serve Credit Union's most frequently cited loan duration was 15 Year, with 69 originations. The 2nd most popular length was 30 Year, with 34 originations.
Origination Fees/Closing Costs
| Origination Fee/Closing Cost | Originations | Total Value | Average Loan |
|---|---|---|---|
| $<1k | 79 | $8,265,000 | $104,620 |
| $1k-2k | 53 | $9,215,000 | $173,868 |
| $2k-3k | 2 | $410,000 | $205,000 |
Serve Credit Union's average total fees were $2,723, while their most frequently occuring range of origination fees (closing costs) were in the $<1k bucket, with 79 originations.
Interest Rates
| Loan Rate | Originations | Total Value | Average Loan |
|---|---|---|---|
| <2.5% | 56 | $8,450,000 | $150,893 |
| 3-4% | 53 | $4,995,000 | $94,245 |
| 2.5-3% | 27 | $4,785,000 | $177,222 |
| 4-5% | 13 | $655,000 | $50,385 |
| 5-6% | 4 | $240,000 | $60,000 |
During 2021, Serve Credit Union's average interest rate for loans was 3.14%, while their most frequently originated rate bucket for loans was <2.5%, with 56 originations.
Loan Sizing
2021 saw Serve Credit Union place emphasis on $100,000 or less loans with 73 originations, totaling $3,955,000 in origination value.
Applicant Income
Serve Credit Union lent most frequently to those with incomes in the $100k-150k range, with 53 originations. The second most popular income band? $50k-75k, with 32 originations.
Applicant Debt to Income Ratio
Serve Credit Union lent most frequently to those with DTI ratios of 20-30%, with 64 originations. The next most common DTI ratio? <20%, with 23 originations.
Ethnicity Mix
Approval Rates
Total approvals of all applications100.00%
Serve Credit Union has an exceptionally high approval rate. They either target their audience very well or may have lax underwriting protocols.
Pick Rate
Approvals leading to originationPoints and Fees
| Points | Originations | Total Value | Average Loan |
|---|---|---|---|
| 200.0 | 1 | $65,000 | $65,000 |
| NA | 152 | $19,060,000 | $125,395 |
LTV Distribution
Complaints
| Bank Name | Product | Issue | 2021 CPFB Complaints | % of Total Issues |
|---|---|---|---|---|
| SERVICEMAC, LLC | FHA mortgage | Trouble during payment process | 4 | 14.8% |
| SERVICEMAC, LLC | VA mortgage | Trouble during payment process | 4 | 14.8% |
| SERVICEMAC, LLC | Conventional home mortgage | Applying for a mortgage or refinancing an existing mortgage | 1 | 3.7% |
| SERVICEMAC, LLC | Conventional home mortgage | Closing on a mortgage | 2 | 7.4% |
| SERVICEMAC, LLC | Conventional home mortgage | Struggling to pay mortgage | 2 | 7.4% |
| SERVICEMAC, LLC | Conventional home mortgage | Trouble during payment process | 14 | 51.9% |