Citizens Bank Mortgage Rates, Fees & Info

Hartsville, TN

LEI: 549300W7DWHDWZITFY92

Tax ID: 62-0159190

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Mortgage Data

  • Originations
  • Top Markets
  • Product Mix
  • Loan Reason
  • Typical Rates
  • Loan Sizes
  • Dwelling Types
  • Complaints
  • Loan Length
  • Loan to Value Info
  • Debt-to-Income
  • Applicant Income
  • Ethnicity Info
  • Approval & Pick Rates
  • Points and Fees
  • Origination Fees (Closing Costs)

    • Bank Data

  • Branches
  • Income
  • Loan Types
  • Deposit Mix
  • Loan Performance
  • Assets
  • Business Loans

    • Review & Overview

    Citizens Bank is a smaller bank specializing in Home Purchase and Refi loans. Citizens Bank has a high proportion of conventional loans. Their top markets by origination volume include: Nashville, Daphne, and Shelbyville among others. We have data for 4 markets. (Some data included below & more in-depth data is available with an active subscription.)

    Citizens Bank has an above average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders.

    We show data for every lender and do not change our ratings-- even if an organization is a paid advertiser. Our consensus data does have lag, but it is highly correlated to a lender's rates & fees relative to their markets. This means that if a bank is a low fee/rate lender the past-- chances are they are still one today. Our SimulatedRates™ use advanced statistical techniques to forecast different rates based on a lender's historical data.

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    Originations

    85

    Origination Dollar Volume (All Markets)

    $14,895,000

    Employee count

    53

    Top Markets

    Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.

    Market Originations Total Value Average Loan Average Fees Average Rate
    NASHVILLE-DAVIDSON-MURFREESBORO-FRANKLIN, TN (FHA|USDA|VA) 81 $14,285,000 $176,358 $0 0.00%
    DAPHNE-FAIRHOPE-FOLEY, AL (FHA|USDA|VA) 1 $335,000 $335,000 $0 0.00%
    Outside of Metro Areas 2 $220,000 $110,000 $0 0.00%
    Shelbyville, TN (FHA|USDA|VA) 1 $55,000 $55,000 $0 0.00%
    Citizens Bank's top markets include Nashville, Daphne, and Shelbyville among others.

    Their top states include:
  • Tennessee (FHA|USDA|VA)
  • Alabama (FHA|USDA|VA)
  • Missouri (FHA|USDA|VA)

    • Product Mix

    Loan Type Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Conventional 85 $14,895,000 $175,235 $0 0.00%

    For 2018, Citizens Bank's most frequently originated type of loan was Conventional, with 85 originations.

    Loan Reason

    Loan Reason Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Home Purchase 51 $11,305,000 $221,667 $0 0.00%
    Refi 27 $3,265,000 $120,926 $0 0.00%
    Other 6 $280,000 $46,667 $0 0.00%
    Home Improvement 1 $45,000 $45,000 $0 0.00%

    For 2018, Citizens Bank's most frequently cited loan purpose was Home Purchase, with 51 originations. The 2nd most popular reason was Refi, with 27 originations.

    Loan Duration/Length

    Loan Length Originations Total Value Average Loan Average Fees Average Rate
    Other 85 $14,895,000 $175,235 $0 0.00%

    For 2018, Citizens Bank's most frequently cited loan duration was Other, with 85 originations.

    Loan Sizing

    Loan Size Originations Total Value Average Loan Average Fees Average Rate
    $100,000 or less 38 $2,280,000 $60,000 $0 0.00%
    $100k-200k 23 $3,495,000 $151,957 $0 0.00%
    $200k-400k 16 $4,400,000 $275,000 $0 0.00%
    $400k-600k 5 $2,295,000 $459,000 $0 0.00%
    $600k-1MM 3 $2,425,000 $808,333 $0 0.00%

    2018 saw Citizens Bank place emphasis on $100,000 or less loans with 38 originations, totaling $2,280,000 in origination value.

    Applicant Income

    Applicant Income Originations Total Value Average Loan Average Fees Average Rate
    $100k-150k 17 $4,175,000 $245,588 $0 0.00%
    $50k or less 16 $970,000 $60,625 $0 0.00%
    $50k-75k 11 $1,205,000 $109,545 $0 0.00%
    $75k-100k 10 $1,800,000 $180,000 $0 0.00%
    $250k+ 9 $2,705,000 $300,556 $0 0.00%
    $150k-250k 7 $1,245,000 $177,857 $0 0.00%

    Citizens Bank lent most frequently to those with incomes in the $100k-150k range, with 17 originations. The second most popular income band? $50k or less, with 16 originations.

    Applicant Debt to Income Ratio

    DTI Ratio Originations Total Value Average Loan Average Fees Average Rate
    Exempt% 85 $14,895,000 $175,235 $0 0.00%

    Citizens Bank lent most frequently to those with DTI ratios of Exempt%, with 85 originations.

    Ethnicity Mix

    Applicant Ethnicity Originations Total Value Average Loan Average Fees Average Rate
    White 70 $12,130,000 $173,286 $0 0.00%
    Not applicable 13 $2,565,000 $197,308 $0 0.00%
    Black 2 $200,000 $100,000 $0 0.00%

    Approval Rates

    Total approvals of all applications
    93.40%

    Citizens Bank has an average approval rate.

    Pick Rate

    Approvals leading to origination
    83.53%

    Citizens Bank has a below average pick rate.

    Points and Fees

    Points Originations Total Value Average Loan
    Exempt 85 $14,895,000 $175,235

    Occupancy Type Mix

    Dwelling Type Originations Total Value Average Loan
    Multifamily:Site-Built 2 $780,000 $390,000
    Single Family (1-4 Units):Manufactured 3 $425,000 $141,667
    Single Family (1-4 Units):Site-Built 80 $13,690,000 $171,125

    Complaints

    Bank Name Product Issue 2018 CPFB Complaints % of Total Issues
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 9 5.3%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Closing on a mortgage 5 2.9%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Improper use of your report 1 0.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Incorrect information on your report 1 0.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Problem with a credit reporting company's investigation into an existing problem 1 0.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Struggling to pay mortgage 16 9.4%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Trouble during payment process 36 21.1%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Applying for a mortgage or refinancing an existing mortgage 2 1.2%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Closing on a mortgage 3 1.8%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Struggling to pay mortgage 8 4.7%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Trouble during payment process 3 1.8%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Applying for a mortgage or refinancing an existing mortgage 9 5.3%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Closing on a mortgage 3 1.8%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Struggling to pay mortgage 7 4.1%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Trouble during payment process 41 24.0%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Applying for a mortgage or refinancing an existing mortgage 2 1.2%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Closing on a mortgage 3 1.8%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Struggling to pay mortgage 4 2.3%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Trouble during payment process 15 8.8%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Struggling to pay mortgage 1 0.6%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Trouble during payment process 1 0.6%

    Bank Details

    Branches

    Bank Name Branch Branch Type Deposits (000's)
    Citizens Bank 100 Cinema Dr Hendersonville, TN 37075 Full Service B&M $1,616
    Citizens Bank 100 Mcmurry Boulevard Hartsville, TN 37074 Full Service B&M $96,273
    Citizens Bank 150 West Main Street Gallatin, TN 37066 Full Service B&M $84,830

    For 2018, Citizens Bank had 3 branches.

    Yearly Performance Overview

    Bank Income

    Item Value (in 000's)
    Total interest income $11,071
    Net interest income $9,399
    Total noninterest income $1,182
    Gross Fiduciary activities income $0
    Service charges on deposit accounts $491
    Trading account gains and fees $0
    Additional Noninterest Income $691
    Pre-tax net operating income $4,295
    Securities gains (or losses, -) $0
    Income before extraordinary items $3,205
    Discontinued Operations (Extraordinary gains, net) $0
    Net income of bank and minority interests $3,205
    Minority interest net income $0
    Net income $3,205
    Sale, conversion, retirement of capital stock, net $0
    Net operating income $3,205

    Citizens Bank's gross interest income from loans was $11,071,000.
    Citizens Bank's net interest income from loans was $9,399,000.
    Citizens Bank's fee based income from loans was $491,000.
    Citizens Bank's net income from loans was $3,205,000.

    Bank Expenses

    Item Value (in 000's)
    Total interest expense $1,672
    Provision for credit losses $270
    Total noninterest expense $6,016
    Salaries and employee benefits $3,481
    Premises and equipment expense $727
    Additional noninterest expense $1,808
    Applicable income taxes $1,090
    Net charge-offs $123
    Cash dividends $884

    Citizens Bank's interest expense for loans was $1,672,000.
    Citizens Bank's payroll and benefits expense were $3,481,000.
    Citizens Bank's property, plant and equipment expenses $727,000.

    Loan Performance

    Type of Loan % of Loans Noncurrent (30+ days, end of period snapshot)
    All loans 0.0%
    Real Estate loans 0.0%
    Construction & Land Development loans 0.0%
    Nonfarm, nonresidential loans 0.0%
    Multifamily residential loans 0.0%
    1-4 family residential loans 0.0%
    HELOC loans 0.0%
    All other family 0.0%
    Commercial & industrial loans 0.0%
    Personal loans 0.0%
    Credit card loans 0.0%
    Other individual loans 0.0%
    Auto loans 1.0%
    Other consumer loans 0.0%
    Unsecured commercial real estate loans 0.0%

    Deposits

    Type Value (in 000's)
    Total deposits $186,810
    Deposits held in domestic offices $186,810
    Deposits by Individuals, partnerships, and corporations $173,366
    Deposits by U.S. Government $0
    Deposits by States and political subdivisions in the U.S. $13,330
    Deposits by Commercial banks and other depository institutions in U.S. $114
    Deposits by Banks in foreign countries $0
    Deposits by Foreign governments and official institutions $0
    Transaction accounts $50,132
    Demand deposits $43,426
    Nontransaction accounts $136,678
    Money market deposit accounts (MMDAs) $28,969
    Other savings deposits (excluding MMDAs) $12,678
    Total time deposits $95,030
    Total time and savings deposits $143,384
    Noninterest-bearing deposits $36,158
    Interest-bearing deposits $150,652
    Retail deposits $159,512
    IRAs and Keogh plan accounts $9,396
    Brokered deposits $5,000
    Deposits held in foreign offices $0

    Assets

    Asset Value (in 000's)
    Total Assets $216,844
    Cash & Balances due from depository institutions $3,639
    Interest-bearing balances $224
    Total securities $21,824
    Federal funds sold & reverse repurchase $11,194
    Net loans and leases $167,836
    Loan and leases loss allowance $2,693
    Trading account assets $0
    Bank premises and fixed assets $7,064
    Other real estate owned $332
    Goodwill and other intangibles $0
    All other assets $4,955

    Liabilities

    Liabilities Value (in 000's)
    Total liabilities and capital $216,844
    Total Liabilities $192,935
    Total deposits $186,810
    Interest-bearing deposits $150,652
    Deposits held in domestic offices $186,810
    % insured (estimated) $84
    Federal funds purchased and repurchase agreements $0
    Trading liabilities $0
    Other borrowed funds $5,707
    Subordinated debt $0
    All other liabilities $418

    Issued Loan Types

    Type Value (in 000's)
    Net loans and leases $167,836
    Loan and leases loss allowance $2,693
    Total loans and leases (domestic) $170,529
    All real estate loans $146,688
    Real estate loans in domestic offices $146,688
    Construction and development loans $28,738
    Residential 1-4 family construction $15,420
    Other construction, all land development and other land $13,318
    Loans secured by nonfarm nonresidential properties $35,761
    Nonfarm nonresidential secured by owner-occupied properties $18,473
    Commercial real estate & other non-farm, non-residential $17,288
    Multifamily residential real estate $1,480
    1-4 family residential loans $67,796
    Farmland loans $12,913
    Loans held in foreign offices $0
    Farm loans $2,860
    Commercial and industrial loans $13,294
    To non-U.S. addressees $0
    Loans to individuals $7,600
    Credit card loans $0
    Related Plans $0
    Consumer Auto Loans $3,998
    Other loans to individuals $3,602
    All other loans & leases $87
    Loans to foreign governments and official institutions $0
    Other loans $87
    Loans to depository institutions and acceptances of other banks $0
    Loans not secured by real estate $103
    Loans secured by real estate to non-U.S. addressees $0
    Restructured Loans & leases $59
    Non 1-4 family restructured loans & leases $37
    Total loans and leases (foreign) $0

    Citizens Bank had $167,836,000 of loans outstanding in 2018. $146,688,000 of loans were in real estate loans. $28,738,000 of loans were in development loans. $1,480,000 of loans were in multifamily mortgage loans. $67,796,000 of loans were in 1-4 family mortgage loans. $2,860,000 of loans were in farm loans. $0 of loans were in credit card loans. $3,998,000 of loans were in the auto loan category.

    Small Business Loans

    Categorization # of Loans in Category $ amount of loans (in 000's) Average $/loan
    Nonfarm, nonresidential loans - <$1MM 85 $16,534 $194,518
    Nonfarm, nonresidential loans - <$100k 27 $915 $33,889
    Nonfarm, nonresidential loans - $100-250k 24 $3,194 $133,083
    Nonfarm, nonresidential loans - $250k-1MM 34 $12,425 $365,441
    Commercial & Industrial, US addressed loans - <$1MM 329 $11,649 $35,407
    Commercial & Industrial, US addressed loans - <$100k 288 $5,544 $19,250
    Commercial & Industrial, US addressed loans - $100-250k 30 $2,766 $92,200
    Commercial & Industrial, US addressed loans - $250k-1MM 11 $3,339 $303,545
    Farmland loans - <$1MM 90 $8,051 $89,456
    Farmland loans - <$100k 57 $2,279 $39,982
    Farmland loans - $100-250k 20 $2,502 $125,100
    Farmland loans - $250k-1MM 13 $3,270 $251,538
    Agriculture operations loans - <$1MM 123 $2,851 $23,179
    Agriculture operations loans - <$100k 117 $2,156 $18,427
    Agriculture operations loans - $100-250k 6 $695 $115,833