Citizens Bank Mortgage Rates, Fees & Info

Hartsville, TN

LEI: 549300W7DWHDWZITFY92

Tax ID: 62-0159190

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Mortgage Data

  • Originations
  • Top Markets
  • Product Mix
  • Loan Reason
  • Typical Rates
  • Loan Sizes
  • Dwelling Types
  • Complaints
  • Loan Length
  • Loan to Value Info
  • Debt-to-Income
  • Applicant Income
  • Ethnicity Info
  • Approval & Pick Rates
  • Points and Fees
  • Origination Fees (Closing Costs)

    • Bank Data

  • Branches
  • Income
  • Loan Types
  • Deposit Mix
  • Loan Performance
  • Assets
  • Business Loans

    • Review & Overview

    Citizens Bank is a smaller bank specializing in Home Purchase loans. Citizens Bank has a high proportion of conventional loans. Their top markets by origination volume include: Nashville, Branson, and Bowling Green among others. We have data for 4 markets. (Some data included below & more in-depth data is available with an active subscription.)

    Citizens Bank has an above average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders.

    We show data for every lender and do not change our ratings-- even if an organization is a paid advertiser. Our consensus data does have lag, but it is highly correlated to a lender's rates & fees relative to their markets. This means that if a bank is a low fee/rate lender the past-- chances are they are still one today. Our SimulatedRates™ use advanced statistical techniques to forecast different rates based on a lender's historical data.

    Mortgage seekers: Choose your metro area here to explore the lowest fee & rate lenders.

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    Originations

    86

    Origination Dollar Volume (All Markets)

    $26,870,000

    Employee count

    52

    Top Markets

    Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.

    Market Originations Total Value Average Loan Average Fees Average Rate
    NASHVILLE-DAVIDSON-MURFREESBORO-FRANKLIN, TN (FHA|USDA|VA) 81 $26,235,000 $323,889 $0 0.00%
    Outside of Metro Areas 3 $495,000 $165,000 $0 0.00%
    Branson, MO (FHA|USDA|VA) 1 $85,000 $85,000 $0 0.00%
    BOWLING GREEN, KY (FHA|USDA|VA) 1 $55,000 $55,000 $0 0.00%
    Citizens Bank's top markets include Nashville, Branson, and Bowling Green among others.

    Their top states include:
  • Tennessee (FHA|USDA|VA)
  • Missouri (FHA|USDA|VA)
  • Kentucky (FHA|USDA|VA)

    • Product Mix

    Loan Type Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Conventional 86 $26,870,000 $312,442 $0 0.00%

    For 2019, Citizens Bank's most frequently originated type of loan was Conventional, with 86 originations.

    Loan Reason

    Loan Reason Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Home Purchase 55 $22,525,000 $409,545 $0 0.00%
    Refi 25 $3,705,000 $148,200 $0 0.00%
    Other 4 $220,000 $55,000 $0 0.00%
    Home Improvement 2 $420,000 $210,000 $0 0.00%

    For 2019, Citizens Bank's most frequently cited loan purpose was Home Purchase, with 55 originations. The 2nd most popular reason was Refi, with 25 originations.

    Loan Duration/Length

    Loan Length Originations Total Value Average Loan Average Fees Average Rate
    Other 86 $26,870,000 $312,442 $0 0.00%

    For 2019, Citizens Bank's most frequently cited loan duration was Other, with 86 originations.

    Loan Sizing

    Loan Size Originations Total Value Average Loan Average Fees Average Rate
    $100,000 or less 31 $2,025,000 $65,323 $0 0.00%
    $100k-200k 22 $2,980,000 $135,455 $0 0.00%
    $200k-400k 18 $5,060,000 $281,111 $0 0.00%
    $600k-1MM 8 $6,360,000 $795,000 $0 0.00%
    $1MM+ 6 $10,020,000 $1,670,000 $0 0.00%
    $400k-600k 1 $425,000 $425,000 $0 0.00%

    2019 saw Citizens Bank place emphasis on $100,000 or less loans with 31 originations, totaling $2,025,000 in origination value.

    Applicant Income

    Applicant Income Originations Total Value Average Loan Average Fees Average Rate
    $150k-250k 17 $3,955,000 $232,647 $0 0.00%
    $100k-150k 16 $3,280,000 $205,000 $0 0.00%
    $50k-75k 11 $1,895,000 $172,273 $0 0.00%
    $50k or less 8 $660,000 $82,500 $0 0.00%
    $75k-100k 8 $980,000 $122,500 $0 0.00%
    $250k+ 5 $815,000 $163,000 $0 0.00%

    Citizens Bank lent most frequently to those with incomes in the $150k-250k range, with 17 originations. The second most popular income band? $100k-150k, with 16 originations.

    Applicant Debt to Income Ratio

    DTI Ratio Originations Total Value Average Loan Average Fees Average Rate
    Exempt% 86 $26,870,000 $312,442 $0 0.00%

    Citizens Bank lent most frequently to those with DTI ratios of Exempt%, with 86 originations.

    Ethnicity Mix

    Applicant Ethnicity Originations Total Value Average Loan Average Fees Average Rate
    Not applicable 20 $15,030,000 $751,500 $0 0.00%
    White 61 $10,915,000 $178,934 $0 0.00%
    American Indian 2 $470,000 $235,000 $0 0.00%
    Black 3 $455,000 $151,667 $0 0.00%

    Approval Rates

    Total approvals of all applications
    94.44%

    Citizens Bank has an average approval rate.

    Pick Rate

    Approvals leading to origination
    81.40%

    Citizens Bank has a below average pick rate.

    Points and Fees

    Points Originations Total Value Average Loan
    Exempt 86 $26,870,000 $312,442

    Occupancy Type Mix

    Dwelling Type Originations Total Value Average Loan
    Multifamily:Site-Built 1 $4,525,000 $4,525,000
    Single Family (1-4 Units):Manufactured 4 $270,000 $67,500
    Single Family (1-4 Units):Site-Built 81 $22,075,000 $272,531

    Complaints

    Bank Name Product Issue 2019 CPFB Complaints % of Total Issues
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 10 4.3%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Closing on a mortgage 6 2.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Incorrect information on your report 1 0.4%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Struggling to pay mortgage 20 8.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Trouble during payment process 81 34.8%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Applying for a mortgage or refinancing an existing mortgage 2 0.9%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Closing on a mortgage 3 1.3%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Incorrect information on your report 1 0.4%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Struggling to pay mortgage 1 0.4%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Trouble during payment process 13 5.6%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Applying for a mortgage or refinancing an existing mortgage 11 4.7%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Closing on a mortgage 9 3.9%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Struggling to pay mortgage 8 3.4%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Trouble during payment process 52 22.3%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Applying for a mortgage or refinancing an existing mortgage 1 0.4%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Closing on a mortgage 4 1.7%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Struggling to pay mortgage 2 0.9%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Trouble during payment process 3 1.3%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Applying for a mortgage or refinancing an existing mortgage 2 0.9%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Struggling to pay mortgage 1 0.4%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Trouble during payment process 2 0.9%

    Bank Details

    Branches

    Bank Name Branch Branch Type Deposits (000's)
    Citizens Bank 100 Cinema Dr Hendersonville, TN 37075 Full Service B&M $6,316
    Citizens Bank 100 Mcmurry Boulevard Hartsville, TN 37074 Full Service B&M $97,982
    Citizens Bank 150 West Main Street Gallatin, TN 37066 Full Service B&M $94,627

    For 2019, Citizens Bank had 3 branches.

    Yearly Performance Overview

    Bank Income

    Item Value (in 000's)
    Total interest income $12,321
    Net interest income $9,510
    Total noninterest income $1,159
    Gross Fiduciary activities income $0
    Service charges on deposit accounts $471
    Trading account gains and fees $0
    Additional Noninterest Income $688
    Pre-tax net operating income $4,219
    Securities gains (or losses, -) $0
    Income before extraordinary items $3,143
    Discontinued Operations (Extraordinary gains, net) $0
    Net income of bank and minority interests $3,143
    Minority interest net income $0
    Net income $3,143
    Sale, conversion, retirement of capital stock, net $0
    Net operating income $3,143

    Citizens Bank's gross interest income from loans was $12,321,000.
    Citizens Bank's net interest income from loans was $9,510,000.
    Citizens Bank's fee based income from loans was $471,000.
    Citizens Bank's net income from loans was $3,143,000.

    Bank Expenses

    Item Value (in 000's)
    Total interest expense $2,811
    Provision for credit losses $240
    Total noninterest expense $6,210
    Salaries and employee benefits $3,606
    Premises and equipment expense $667
    Additional noninterest expense $1,937
    Applicable income taxes $1,076
    Net charge-offs $126
    Cash dividends $1,020

    Citizens Bank's interest expense for loans was $2,811,000.
    Citizens Bank's payroll and benefits expense were $3,606,000.
    Citizens Bank's property, plant and equipment expenses $667,000.

    Loan Performance

    Type of Loan % of Loans Noncurrent (30+ days, end of period snapshot)
    All loans 0.0%
    Real Estate loans 0.0%
    Construction & Land Development loans 0.0%
    Nonfarm, nonresidential loans 0.0%
    Multifamily residential loans 6.0%
    1-4 family residential loans 0.0%
    HELOC loans 0.0%
    All other family 0.0%
    Commercial & industrial loans 0.0%
    Personal loans 0.0%
    Credit card loans 0.0%
    Other individual loans 0.0%
    Auto loans 0.0%
    Other consumer loans 0.0%
    Unsecured commercial real estate loans 0.0%

    Deposits

    Type Value (in 000's)
    Total deposits $224,495
    Deposits held in domestic offices $224,495
    Deposits by Individuals, partnerships, and corporations $205,281
    Deposits by U.S. Government $0
    Deposits by States and political subdivisions in the U.S. $19,124
    Deposits by Commercial banks and other depository institutions in U.S. $90
    Deposits by Banks in foreign countries $0
    Deposits by Foreign governments and official institutions $0
    Transaction accounts $56,938
    Demand deposits $48,240
    Nontransaction accounts $167,557
    Money market deposit accounts (MMDAs) $34,224
    Other savings deposits (excluding MMDAs) $12,612
    Total time deposits $120,721
    Total time and savings deposits $176,255
    Noninterest-bearing deposits $40,087
    Interest-bearing deposits $184,408
    Retail deposits $197,340
    IRAs and Keogh plan accounts $10,835
    Brokered deposits $0
    Deposits held in foreign offices $0

    Assets

    Asset Value (in 000's)
    Total Assets $256,012
    Cash & Balances due from depository institutions $4,692
    Interest-bearing balances $416
    Total securities $28,389
    Federal funds sold & reverse repurchase $37,681
    Net loans and leases $173,419
    Loan and leases loss allowance $2,808
    Trading account assets $0
    Bank premises and fixed assets $6,762
    Other real estate owned $309
    Goodwill and other intangibles $0
    All other assets $4,760

    Liabilities

    Liabilities Value (in 000's)
    Total liabilities and capital $256,012
    Total Liabilities $229,455
    Total deposits $224,495
    Interest-bearing deposits $184,408
    Deposits held in domestic offices $224,495
    % insured (estimated) $83
    Federal funds purchased and repurchase agreements $0
    Trading liabilities $0
    Other borrowed funds $4,518
    Subordinated debt $0
    All other liabilities $442

    Issued Loan Types

    Type Value (in 000's)
    Net loans and leases $173,419
    Loan and leases loss allowance $2,808
    Total loans and leases (domestic) $176,227
    All real estate loans $153,717
    Real estate loans in domestic offices $153,717
    Construction and development loans $36,211
    Residential 1-4 family construction $26,926
    Other construction, all land development and other land $9,285
    Loans secured by nonfarm nonresidential properties $40,042
    Nonfarm nonresidential secured by owner-occupied properties $21,680
    Commercial real estate & other non-farm, non-residential $18,362
    Multifamily residential real estate $1,122
    1-4 family residential loans $64,354
    Farmland loans $11,988
    Loans held in foreign offices $0
    Farm loans $2,557
    Commercial and industrial loans $12,472
    To non-U.S. addressees $0
    Loans to individuals $7,161
    Credit card loans $0
    Related Plans $0
    Consumer Auto Loans $3,350
    Other loans to individuals $3,811
    All other loans & leases $320
    Loans to foreign governments and official institutions $0
    Other loans $320
    Loans to depository institutions and acceptances of other banks $0
    Loans not secured by real estate $381
    Loans secured by real estate to non-U.S. addressees $0
    Restructured Loans & leases $57
    Non 1-4 family restructured loans & leases $36
    Total loans and leases (foreign) $0

    Citizens Bank had $173,419,000 of loans outstanding in 2019. $153,717,000 of loans were in real estate loans. $36,211,000 of loans were in development loans. $1,122,000 of loans were in multifamily mortgage loans. $64,354,000 of loans were in 1-4 family mortgage loans. $2,557,000 of loans were in farm loans. $0 of loans were in credit card loans. $3,350,000 of loans were in the auto loan category.

    Small Business Loans

    Categorization # of Loans in Category $ amount of loans (in 000's) Average $/loan
    Nonfarm, nonresidential loans - <$1MM 79 $16,610 $210,253
    Nonfarm, nonresidential loans - <$100k 22 $790 $35,909
    Nonfarm, nonresidential loans - $100-250k 22 $2,580 $117,273
    Nonfarm, nonresidential loans - $250k-1MM 35 $13,240 $378,286
    Commercial & Industrial, US addressed loans - <$1MM 325 $10,418 $32,055
    Commercial & Industrial, US addressed loans - <$100k 289 $5,166 $17,875
    Commercial & Industrial, US addressed loans - $100-250k 26 $2,730 $105,000
    Commercial & Industrial, US addressed loans - $250k-1MM 10 $2,522 $252,200
    Farmland loans - <$1MM 83 $7,326 $88,265
    Farmland loans - <$100k 55 $2,298 $41,782
    Farmland loans - $100-250k 17 $2,094 $123,176
    Farmland loans - $250k-1MM 11 $2,934 $266,727
    Agriculture operations loans - <$1MM 114 $2,556 $22,421
    Agriculture operations loans - <$100k 108 $1,869 $17,306
    Agriculture operations loans - $100-250k 6 $687 $114,500