Citizens Bank Mortgage Rates, Fees & Info

Hartsville, TN

LEI: 549300W7DWHDWZITFY92

Tax ID: 62-0159190

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Mortgage Data

  • Originations
  • Top Markets
  • Product Mix
  • Loan Reason
  • Typical Rates
  • Loan Sizes
  • Dwelling Types
  • Complaints
  • Loan Length
  • Loan to Value Info
  • Debt-to-Income
  • Applicant Income
  • Ethnicity Info
  • Approval & Pick Rates
  • Points and Fees
  • Origination Fees (Closing Costs)

    • Bank Data

  • Branches
  • Income
  • Loan Types
  • Deposit Mix
  • Loan Performance
  • Assets
  • Business Loans

    • Review & Overview

    Citizens Bank is a smaller bank specializing in Home Purchase and Refi loans. Citizens Bank has a high proportion of conventional loans. Their top markets by origination volume include: Nashville, Knoxville, and Huntsville among others. We have data for 4 markets. (Some data included below & more in-depth data is available with an active subscription.)

    Citizens Bank has an average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders.

    We show data for every lender and do not change our ratings-- even if an organization is a paid advertiser. Our consensus data does have lag, but it is highly correlated to a lender's rates & fees relative to their markets. This means that if a bank is a low fee/rate lender the past-- chances are they are still one today. Our SimulatedRates™ use advanced statistical techniques to forecast different rates based on a lender's historical data.

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    Originations

    106

    Origination Dollar Volume (All Markets)

    $32,200,000

    Employee count

    50

    Top Markets

    Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.

    Market Originations Total Value Average Loan Average Fees Average Rate
    NASHVILLE-DAVIDSON-MURFREESBORO-FRANKLIN, TN (FHA|USDA|VA) 98 $31,430,000 $320,714 $0 0.00%
    Outside of Metro Areas 5 $385,000 $77,000 $0 0.00%
    KNOXVILLE, TN (FHA|USDA|VA) 2 $200,000 $100,000 $0 0.00%
    HUNTSVILLE, AL (FHA|USDA|VA) 1 $185,000 $185,000 $0 0.00%
    Citizens Bank's top markets include Nashville, Knoxville, and Huntsville among others.

    Their top states include:
  • Tennessee (FHA|USDA|VA)
  • Alabama (FHA|USDA|VA)

    • Product Mix

    Loan Type Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Conventional 106 $32,200,000 $303,774 $0 0.00%

    For 2020, Citizens Bank's most frequently originated type of loan was Conventional, with 106 originations.

    Loan Reason

    Loan Reason Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Home Purchase 58 $21,560,000 $371,724 $0 0.00%
    Refi 40 $9,790,000 $244,750 $0 0.00%
    Home Improvement 5 $725,000 $145,000 $0 0.00%
    Other 3 $125,000 $41,667 $0 0.00%

    For 2020, Citizens Bank's most frequently cited loan purpose was Home Purchase, with 58 originations. The 2nd most popular reason was Refi, with 40 originations.

    Loan Duration/Length

    Loan Length Originations Total Value Average Loan Average Fees Average Rate
    Other 106 $32,200,000 $303,774 $0 0.00%

    For 2020, Citizens Bank's most frequently cited loan duration was Other, with 106 originations.

    Loan Sizing

    Loan Size Originations Total Value Average Loan Average Fees Average Rate
    $100,000 or less 34 $2,240,000 $65,882 $0 0.00%
    $100k-200k 25 $3,495,000 $139,800 $0 0.00%
    $200k-400k 20 $5,630,000 $281,500 $0 0.00%
    $600k-1MM 16 $12,690,000 $793,125 $0 0.00%
    $400k-600k 8 $3,800,000 $475,000 $0 0.00%
    $1MM+ 3 $4,345,000 $1,448,333 $0 0.00%

    2020 saw Citizens Bank place emphasis on $100,000 or less loans with 34 originations, totaling $2,240,000 in origination value.

    Applicant Income

    Applicant Income Originations Total Value Average Loan Average Fees Average Rate
    $250k+ 23 $5,615,000 $244,130 $0 0.00%
    $150k-250k 16 $5,460,000 $341,250 $0 0.00%
    $100k-150k 12 $3,470,000 $289,167 $0 0.00%
    $50k or less 12 $1,470,000 $122,500 $0 0.00%
    $50k-75k 8 $1,410,000 $176,250 $0 0.00%
    $75k-100k 8 $1,540,000 $192,500 $0 0.00%

    Citizens Bank lent most frequently to those with incomes in the $250k+ range, with 23 originations. The second most popular income band? $150k-250k, with 16 originations.

    Applicant Debt to Income Ratio

    DTI Ratio Originations Total Value Average Loan Average Fees Average Rate
    Exempt% 106 $32,200,000 $303,774 $0 0.00%

    Citizens Bank lent most frequently to those with DTI ratios of Exempt%, with 106 originations.

    Ethnicity Mix

    Applicant Ethnicity Originations Total Value Average Loan Average Fees Average Rate
    White 75 $18,235,000 $243,133 $0 0.00%
    Not applicable 26 $13,140,000 $505,385 $0 0.00%
    Black 5 $825,000 $165,000 $0 0.00%

    Approval Rates

    Total approvals of all applications
    89.39%

    Citizens Bank has an average approval rate.

    Pick Rate

    Approvals leading to origination
    88.68%

    Citizens Bank has an average pick rate.

    Points and Fees

    Points Originations Total Value Average Loan
    Exempt 106 $32,200,000 $303,774

    Occupancy Type Mix

    Dwelling Type Originations Total Value Average Loan
    Multifamily:Site-Built 2 $800,000 $400,000
    Single Family (1-4 Units):Manufactured 7 $505,000 $72,143
    Single Family (1-4 Units):Site-Built 97 $30,895,000 $318,505

    Complaints

    Bank Name Product Issue 2020 CPFB Complaints % of Total Issues
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 35 12.8%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Closing on a mortgage 13 4.7%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Credit monitoring or identity theft protection services 1 0.4%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Incorrect information on your report 5 1.8%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Problem with a credit reporting company's investigation into an existing problem 1 0.4%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Struggling to pay mortgage 26 9.5%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Trouble during payment process 109 39.8%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Applying for a mortgage or refinancing an existing mortgage 3 1.1%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Struggling to pay mortgage 6 2.2%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Trouble during payment process 7 2.6%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Applying for a mortgage or refinancing an existing mortgage 8 2.9%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Closing on a mortgage 3 1.1%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Struggling to pay mortgage 6 2.2%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Trouble during payment process 20 7.3%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Applying for a mortgage or refinancing an existing mortgage 7 2.6%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Closing on a mortgage 4 1.5%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Struggling to pay mortgage 2 0.7%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Trouble during payment process 11 4.0%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Struggling to pay mortgage 3 1.1%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Trouble during payment process 4 1.5%

    Bank Details

    Branches

    Bank Name Branch Branch Type Deposits (000's)
    Citizens Bank 100 Cinema Dr Hendersonville, TN 37075 Full Service B&M $11,884
    Citizens Bank 100 Mcmurry Boulevard Hartsville, TN 37074 Full Service B&M $109,247
    Citizens Bank 150 West Main Street Gallatin, TN 37066 Full Service B&M $121,861

    For 2020, Citizens Bank had 3 branches.

    Yearly Performance Overview

    Bank Income

    Item Value (in 000's)
    Total interest income $11,955
    Net interest income $8,914
    Total noninterest income $1,201
    Gross Fiduciary activities income $0
    Service charges on deposit accounts $376
    Trading account gains and fees $0
    Additional Noninterest Income $825
    Pre-tax net operating income $3,404
    Securities gains (or losses, -) $33
    Income before extraordinary items $2,629
    Discontinued Operations (Extraordinary gains, net) $0
    Net income of bank and minority interests $2,629
    Minority interest net income $0
    Net income $2,629
    Sale, conversion, retirement of capital stock, net $0
    Net operating income $2,602

    Citizens Bank's gross interest income from loans was $11,955,000.
    Citizens Bank's net interest income from loans was $8,914,000.
    Citizens Bank's fee based income from loans was $376,000.
    Citizens Bank's net income from loans was $2,629,000.

    Bank Expenses

    Item Value (in 000's)
    Total interest expense $3,041
    Provision for credit losses $290
    Total noninterest expense $6,421
    Salaries and employee benefits $3,669
    Premises and equipment expense $653
    Additional noninterest expense $2,099
    Applicable income taxes $808
    Net charge-offs $51
    Cash dividends $1,972

    Citizens Bank's interest expense for loans was $3,041,000.
    Citizens Bank's payroll and benefits expense were $3,669,000.
    Citizens Bank's property, plant and equipment expenses $653,000.

    Loan Performance

    Type of Loan % of Loans Noncurrent (30+ days, end of period snapshot)
    All loans 0.0%
    Real Estate loans 0.0%
    Construction & Land Development loans 0.0%
    Nonfarm, nonresidential loans 0.0%
    Multifamily residential loans 2.0%
    1-4 family residential loans 0.0%
    HELOC loans 0.0%
    All other family 0.0%
    Commercial & industrial loans 0.0%
    Personal loans 0.0%
    Credit card loans 0.0%
    Other individual loans 0.0%
    Auto loans 0.0%
    Other consumer loans 1.0%
    Unsecured commercial real estate loans 0.0%

    Deposits

    Type Value (in 000's)
    Total deposits $254,530
    Deposits held in domestic offices $254,530
    Deposits by Individuals, partnerships, and corporations $233,881
    Deposits by U.S. Government $0
    Deposits by States and political subdivisions in the U.S. $19,809
    Deposits by Commercial banks and other depository institutions in U.S. $840
    Deposits by Banks in foreign countries $0
    Deposits by Foreign governments and official institutions $0
    Transaction accounts $78,380
    Demand deposits $69,689
    Nontransaction accounts $176,150
    Money market deposit accounts (MMDAs) $48,551
    Other savings deposits (excluding MMDAs) $14,479
    Total time deposits $113,120
    Total time and savings deposits $184,841
    Noninterest-bearing deposits $55,990
    Interest-bearing deposits $198,540
    Retail deposits $228,037
    IRAs and Keogh plan accounts $10,702
    Brokered deposits $0
    Deposits held in foreign offices $0

    Assets

    Asset Value (in 000's)
    Total Assets $286,332
    Cash & Balances due from depository institutions $10,147
    Interest-bearing balances $130
    Total securities $52,593
    Federal funds sold & reverse repurchase $31,102
    Net loans and leases $180,878
    Loan and leases loss allowance $3,047
    Trading account assets $0
    Bank premises and fixed assets $6,468
    Other real estate owned $143
    Goodwill and other intangibles $0
    All other assets $5,001

    Liabilities

    Liabilities Value (in 000's)
    Total liabilities and capital $286,332
    Total Liabilities $258,373
    Total deposits $254,530
    Interest-bearing deposits $198,540
    Deposits held in domestic offices $254,530
    % insured (estimated) $80
    Federal funds purchased and repurchase agreements $0
    Trading liabilities $0
    Other borrowed funds $3,509
    Subordinated debt $0
    All other liabilities $334

    Issued Loan Types

    Type Value (in 000's)
    Net loans and leases $180,878
    Loan and leases loss allowance $3,047
    Total loans and leases (domestic) $183,925
    All real estate loans $157,480
    Real estate loans in domestic offices $157,480
    Construction and development loans $33,386
    Residential 1-4 family construction $21,619
    Other construction, all land development and other land $11,767
    Loans secured by nonfarm nonresidential properties $41,775
    Nonfarm nonresidential secured by owner-occupied properties $22,904
    Commercial real estate & other non-farm, non-residential $18,871
    Multifamily residential real estate $3,155
    1-4 family residential loans $64,901
    Farmland loans $14,263
    Loans held in foreign offices $0
    Farm loans $2,513
    Commercial and industrial loans $16,417
    To non-U.S. addressees $0
    Loans to individuals $7,458
    Credit card loans $0
    Related Plans $0
    Consumer Auto Loans $3,652
    Other loans to individuals $3,806
    All other loans & leases $57
    Loans to foreign governments and official institutions $0
    Other loans $57
    Loans to depository institutions and acceptances of other banks $0
    Loans not secured by real estate $492
    Loans secured by real estate to non-U.S. addressees $0
    Restructured Loans & leases $127
    Non 1-4 family restructured loans & leases $127
    Total loans and leases (foreign) $0

    Citizens Bank had $180,878,000 of loans outstanding in 2020. $157,480,000 of loans were in real estate loans. $33,386,000 of loans were in development loans. $3,155,000 of loans were in multifamily mortgage loans. $64,901,000 of loans were in 1-4 family mortgage loans. $2,513,000 of loans were in farm loans. $0 of loans were in credit card loans. $3,652,000 of loans were in the auto loan category.

    Small Business Loans

    Categorization # of Loans in Category $ amount of loans (in 000's) Average $/loan
    Nonfarm, nonresidential loans - <$1MM 92 $20,625 $224,185
    Nonfarm, nonresidential loans - <$100k 25 $1,010 $40,400
    Nonfarm, nonresidential loans - $100-250k 27 $3,962 $146,741
    Nonfarm, nonresidential loans - $250k-1MM 40 $15,653 $391,325
    Commercial & Industrial, US addressed loans - <$1MM 385 $13,366 $34,717
    Commercial & Industrial, US addressed loans - <$100k 346 $6,730 $19,451
    Commercial & Industrial, US addressed loans - $100-250k 28 $3,169 $113,179
    Commercial & Industrial, US addressed loans - $250k-1MM 11 $3,467 $315,182
    Farmland loans - <$1MM 72 $5,960 $82,778
    Farmland loans - <$100k 47 $1,924 $40,936
    Farmland loans - $100-250k 15 $1,410 $94,000
    Farmland loans - $250k-1MM 10 $2,626 $262,600
    Agriculture operations loans - <$1MM 114 $2,512 $22,035
    Agriculture operations loans - <$100k 108 $1,689 $15,639
    Agriculture operations loans - $100-250k 5 $622 $124,400
    Agriculture operations loans - $250k-1MM 1 $201 $201,000