Citizens Bank Mortgage Rates, Fees & Info

New Haven, MO

LEI: 549300MOKX1F2TX1WK17

Tax ID: 43-0216410

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Mortgage Data

  • Originations
  • Top Markets
  • Product Mix
  • Loan Reason
  • Typical Rates
  • Loan Sizes
  • Dwelling Types
  • Complaints
  • Loan Length
  • Loan to Value Info
  • Debt-to-Income
  • Applicant Income
  • Ethnicity Info
  • Approval & Pick Rates
  • Points and Fees
  • Origination Fees (Closing Costs)

    • Bank Data

  • Branches
  • Income
  • Loan Types
  • Deposit Mix
  • Loan Performance
  • Assets
  • Business Loans

    • Review & Overview

    Citizens Bank is a smaller bank specializing in Home Purchase and Refi loans. Citizens Bank has a high proportion of conventional loans. Citizens Bank has a low ratio of conventional loans. Their top markets by origination volume include: St. Louis, Springfield, Rolla, Jefferson City, and Mount Vernon among others. We have data for 7 markets. (Some data included below & more in-depth data is available with an active subscription.)

    Citizens Bank has an above average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders. Citizens Bank is typically a low fee lender. (We use the term "fees" to include things like closing costs and other costs incurred by borrowers-- whether they are paid out of pocket or rolled into the loan.) They typically have about average rates.

    We show data for every lender and do not change our ratings-- even if an organization is a paid advertiser. Our consensus data does have lag, but it is highly correlated to a lender's rates & fees relative to their markets. This means that if a bank is a low fee/rate lender the past-- chances are they are still one today. Our SimulatedRates™ use advanced statistical techniques to forecast different rates based on a lender's historical data.

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    Originations

    214

    Origination Dollar Volume (All Markets)

    $40,970,000

    Employee count

    57

    Top Markets

    Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.

    Market Originations Total Value Average Loan Average Fees Average Rate
    ST. LOUIS, MO-IL (FHA|USDA|VA) 176 $35,410,000 $201,193 $1,831 3.98%
    Outside of Metro Areas 32 $4,840,000 $151,250 $0 0.00%
    SPRINGFIELD, MO (FHA|USDA|VA) 1 $215,000 $215,000 $0 0.00%
    Rolla, MO (FHA|USDA|VA) 2 $190,000 $95,000 $0 0.00%
    JEFFERSON CITY, MO (FHA|USDA|VA) 1 $145,000 $145,000 $0 0.00%
    Mount Vernon, IL (FHA|USDA|VA) 1 $105,000 $105,000 $0 0.00%
    Kirksville, MO (FHA|USDA|VA) 1 $65,000 $65,000 $0 0.00%
    Citizens Bank's top markets include St. Louis, Springfield, Rolla, Jefferson City, and Mount Vernon among others.

    Their top states include:
  • Missouri (FHA|USDA|VA)
  • Illinois (FHA|USDA|VA)

    • Product Mix

    Loan Type Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Conventional 212 $40,500,000 $191,038 $0 0.00%
    Conventional 2 $470,000 $235,000 $1,831 3.98%

    For 2019, Citizens Bank's most frequently originated type of loan was Conventional, with 212 originations. Their 2nd most popular type was Conventional, with 2 originations.

    Loan Reason

    Loan Reason Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Home Purchase 95 $20,495,000 $215,737 $2,545 4.95%
    Refi 67 $12,315,000 $183,806 $1,116 3.00%
    Cash Out Refi 44 $7,170,000 $162,955 $0 0.00%
    Home Improvement 5 $725,000 $145,000 $0 0.00%
    Other 3 $265,000 $88,333 $0 0.00%

    For 2019, Citizens Bank's most frequently cited loan purpose was Home Purchase, with 95 originations. The 2nd most popular reason was Refi, with 67 originations.

    Loan Duration/Length

    Loan Length Originations Total Value Average Loan Average Fees Average Rate
    Other 212 $40,500,000 $191,038 $0 0.00%
    15 Year 1 $255,000 $255,000 $1,116 3.00%
    30 Year 1 $215,000 $215,000 $2,545 4.95%

    For 2019, Citizens Bank's most frequently cited loan duration was Other, with 212 originations. The 2nd most popular length was 15 Year, with 1 originations.

    Origination Fees/Closing Costs

    Origination Fee/Closing Cost Originations Total Value Average Loan
    $<1k 2 $470,000 $235,000

    Citizens Bank's average total fees were $2,545, while their most frequently occuring range of origination fees (closing costs) were in the $<1k bucket, with 2 originations.

    Interest Rates

    Loan Rate Originations Total Value Average Loan
    2.5-3% 1 $255,000 $255,000
    4-5% 1 $215,000 $215,000

    During 2019, Citizens Bank's average interest rate for loans was 4.95%, while their most frequently originated rate bucket for loans was 2.5-3%, with 1 originations.

    Loan Sizing

    Loan Size Originations Total Value Average Loan Average Fees Average Rate
    $100k-200k 78 $10,960,000 $140,513 $0 0.00%
    $200k-400k 73 $19,525,000 $267,466 $1,831 3.98%
    $100,000 or less 53 $3,235,000 $61,038 $0 0.00%
    $400k-600k 6 $2,680,000 $446,667 $0 0.00%
    $1MM+ 2 $3,310,000 $1,655,000 $0 0.00%
    $600k-1MM 2 $1,260,000 $630,000 $0 0.00%

    2019 saw Citizens Bank place emphasis on $100k-200k loans with 78 originations, totaling $10,960,000 in origination value.

    Applicant Income

    Applicant Income Originations Total Value Average Loan Average Fees Average Rate
    $100k-150k 49 $11,125,000 $227,041 $0 0.00%
    $50k or less 41 $3,435,000 $83,780 $0 0.00%
    $50k-75k 33 $4,795,000 $145,303 $2,545 4.95%
    $75k-100k 31 $5,875,000 $189,516 $1,116 3.00%
    $150k-250k 24 $6,020,000 $250,833 $0 0.00%
    $250k+ 7 $2,175,000 $310,714 $0 0.00%

    Citizens Bank lent most frequently to those with incomes in the $100k-150k range, with 49 originations. The second most popular income band? $50k or less, with 41 originations.

    Applicant Debt to Income Ratio

    DTI Ratio Originations Total Value Average Loan Average Fees Average Rate
    Exempt% 212 $40,500,000 $191,038 $0 0.00%
    30-36% 1 $215,000 $215,000 $2,545 4.95%
    47% 1 $255,000 $255,000 $1,116 3.00%

    Citizens Bank lent most frequently to those with DTI ratios of Exempt%, with 212 originations. The next most common DTI ratio? 30-36%, with 1 originations.

    Ethnicity Mix

    Applicant Ethnicity Originations Total Value Average Loan Average Fees Average Rate
    White 188 $33,930,000 $180,479 $1,831 3.98%
    Not applicable 24 $6,780,000 $282,500 $0 0.00%
    Not provided 1 $155,000 $155,000 $0 0.00%
    Asian 1 $105,000 $105,000 $0 0.00%

    Approval Rates

    Total approvals of all applications
    91.73%

    Citizens Bank has an average approval rate.

    Pick Rate

    Approvals leading to origination
    86.92%

    Citizens Bank has an average pick rate.

    Points and Fees

    Points Originations Total Value Average Loan
    Exempt 212 $40,500,000 $191,038
    NA 2 $470,000 $235,000

    Occupancy Type Mix

    Dwelling Type Originations Total Value Average Loan
    Multifamily:Site-Built 13 $5,545,000 $426,538
    Single Family (1-4 Units):Manufactured 6 $520,000 $86,667
    Single Family (1-4 Units):Site-Built 195 $34,905,000 $179,000

    LTV Distribution

    Loan to Value Originations Total Value Average Loan Average Fees Average Rate
    40-60% 1 $255,000 $255,000 $1,116 3.00%
    80-100% 1 $215,000 $215,000 $2,545 4.95%

    Complaints

    Bank Name Product Issue 2019 CPFB Complaints % of Total Issues
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 10 4.3%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Closing on a mortgage 6 2.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Incorrect information on your report 1 0.4%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Struggling to pay mortgage 20 8.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Trouble during payment process 81 34.8%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Applying for a mortgage or refinancing an existing mortgage 2 0.9%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Closing on a mortgage 3 1.3%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Incorrect information on your report 1 0.4%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Struggling to pay mortgage 1 0.4%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Trouble during payment process 13 5.6%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Applying for a mortgage or refinancing an existing mortgage 11 4.7%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Closing on a mortgage 9 3.9%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Struggling to pay mortgage 8 3.4%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Trouble during payment process 52 22.3%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Applying for a mortgage or refinancing an existing mortgage 1 0.4%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Closing on a mortgage 4 1.7%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Struggling to pay mortgage 2 0.9%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Trouble during payment process 3 1.3%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Applying for a mortgage or refinancing an existing mortgage 2 0.9%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Struggling to pay mortgage 1 0.4%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Trouble during payment process 2 0.9%

    Bank Details

    Branches

    Bank Name Branch Branch Type Deposits (000's)
    Citizens Bank 100 Circle Drive New Haven, MO 63068 Full Service B&M $92,885
    Citizens Bank 1451 High Street, Suite 101 Washington, MO 63090 Full Service B&M $39,367
    Citizens Bank 2245 West Osage Pacific, MO 63069 Full Service B&M $37,953
    Citizens Bank 725 West Springfield Road Gerald, MO 63037 Full Service B&M $14,112

    For 2019, Citizens Bank had 4 branches.

    Yearly Performance Overview

    Bank Income

    Item Value (in 000's)
    Total interest income $10,399
    Net interest income $8,435
    Total noninterest income $1,293
    Gross Fiduciary activities income $0
    Service charges on deposit accounts $287
    Trading account gains and fees $0
    Additional Noninterest Income $1,006
    Pre-tax net operating income $2,539
    Securities gains (or losses, -) $0
    Income before extraordinary items $2,055
    Discontinued Operations (Extraordinary gains, net) $0
    Net income of bank and minority interests $2,055
    Minority interest net income $0
    Net income $2,055
    Sale, conversion, retirement of capital stock, net $0
    Net operating income $2,055

    Citizens Bank's gross interest income from loans was $10,399,000.
    Citizens Bank's net interest income from loans was $8,435,000.
    Citizens Bank's fee based income from loans was $287,000.
    Citizens Bank's net income from loans was $2,055,000.

    Bank Expenses

    Item Value (in 000's)
    Total interest expense $1,964
    Provision for credit losses $900
    Total noninterest expense $6,289
    Salaries and employee benefits $3,952
    Premises and equipment expense $820
    Additional noninterest expense $1,517
    Applicable income taxes $484
    Net charge-offs $-32
    Cash dividends $322

    Citizens Bank's interest expense for loans was $1,964,000.
    Citizens Bank's payroll and benefits expense were $3,952,000.
    Citizens Bank's property, plant and equipment expenses $820,000.

    Loan Performance

    Type of Loan % of Loans Noncurrent (30+ days, end of period snapshot)
    All loans 1.0%
    Real Estate loans 1.0%
    Construction & Land Development loans 0.0%
    Nonfarm, nonresidential loans 3.0%
    Multifamily residential loans 0.0%
    1-4 family residential loans 0.0%
    HELOC loans 0.0%
    All other family 0.0%
    Commercial & industrial loans 0.0%
    Personal loans 0.0%
    Credit card loans 0.0%
    Other individual loans 0.0%
    Auto loans 0.0%
    Other consumer loans 0.0%
    Unsecured commercial real estate loans 0.0%

    Deposits

    Type Value (in 000's)
    Total deposits $184,210
    Deposits held in domestic offices $184,210
    Deposits by Individuals, partnerships, and corporations $163,849
    Deposits by U.S. Government $0
    Deposits by States and political subdivisions in the U.S. $11,935
    Deposits by Commercial banks and other depository institutions in U.S. $8,426
    Deposits by Banks in foreign countries $0
    Deposits by Foreign governments and official institutions $0
    Transaction accounts $63,467
    Demand deposits $48,008
    Nontransaction accounts $120,743
    Money market deposit accounts (MMDAs) $41,744
    Other savings deposits (excluding MMDAs) $17,947
    Total time deposits $61,052
    Total time and savings deposits $136,202
    Noninterest-bearing deposits $48,008
    Interest-bearing deposits $136,202
    Retail deposits $166,011
    IRAs and Keogh plan accounts $9,228
    Brokered deposits $14,500
    Deposits held in foreign offices $0

    Assets

    Asset Value (in 000's)
    Total Assets $225,111
    Cash & Balances due from depository institutions $4,323
    Interest-bearing balances $238
    Total securities $17,994
    Federal funds sold & reverse repurchase $0
    Net loans and leases $192,622
    Loan and leases loss allowance $4,521
    Trading account assets $0
    Bank premises and fixed assets $1,939
    Other real estate owned $104
    Goodwill and other intangibles $0
    All other assets $8,129

    Liabilities

    Liabilities Value (in 000's)
    Total liabilities and capital $225,111
    Total Liabilities $197,921
    Total deposits $184,210
    Interest-bearing deposits $136,202
    Deposits held in domestic offices $184,210
    % insured (estimated) $89
    Federal funds purchased and repurchase agreements $0
    Trading liabilities $0
    Other borrowed funds $11,750
    Subordinated debt $0
    All other liabilities $1,961

    Issued Loan Types

    Type Value (in 000's)
    Net loans and leases $192,622
    Loan and leases loss allowance $4,521
    Total loans and leases (domestic) $197,143
    All real estate loans $177,391
    Real estate loans in domestic offices $177,391
    Construction and development loans $34,367
    Residential 1-4 family construction $8,074
    Other construction, all land development and other land $26,293
    Loans secured by nonfarm nonresidential properties $67,677
    Nonfarm nonresidential secured by owner-occupied properties $28,552
    Commercial real estate & other non-farm, non-residential $39,125
    Multifamily residential real estate $17,549
    1-4 family residential loans $51,096
    Farmland loans $6,702
    Loans held in foreign offices $0
    Farm loans $1,312
    Commercial and industrial loans $14,202
    To non-U.S. addressees $0
    Loans to individuals $3,737
    Credit card loans $0
    Related Plans $17
    Consumer Auto Loans $1,353
    Other loans to individuals $2,367
    All other loans & leases $501
    Loans to foreign governments and official institutions $0
    Other loans $501
    Loans to depository institutions and acceptances of other banks $0
    Loans not secured by real estate $0
    Loans secured by real estate to non-U.S. addressees $0
    Restructured Loans & leases $0
    Non 1-4 family restructured loans & leases $0
    Total loans and leases (foreign) $0

    Citizens Bank had $192,622,000 of loans outstanding in 2019. $177,391,000 of loans were in real estate loans. $34,367,000 of loans were in development loans. $17,549,000 of loans were in multifamily mortgage loans. $51,096,000 of loans were in 1-4 family mortgage loans. $1,312,000 of loans were in farm loans. $0 of loans were in credit card loans. $1,353,000 of loans were in the auto loan category.

    Small Business Loans

    Categorization # of Loans in Category $ amount of loans (in 000's) Average $/loan
    Nonfarm, nonresidential loans - <$1MM 125 $28,308 $226,464
    Nonfarm, nonresidential loans - <$100k 29 $2,708 $93,379
    Nonfarm, nonresidential loans - $100-250k 39 $4,348 $111,487
    Nonfarm, nonresidential loans - $250k-1MM 57 $21,252 $372,842
    Commercial & Industrial, US addressed loans - <$1MM 158 $12,251 $77,538
    Commercial & Industrial, US addressed loans - <$100k 102 $2,483 $24,343
    Commercial & Industrial, US addressed loans - $100-250k 32 $3,130 $97,813
    Commercial & Industrial, US addressed loans - $250k-1MM 24 $6,638 $276,583
    Farmland loans - <$1MM 41 $4,665 $113,780
    Farmland loans - <$100k 16 $493 $30,813
    Farmland loans - $100-250k 18 $2,533 $140,722
    Farmland loans - $250k-1MM 7 $1,639 $234,143
    Agriculture operations loans - <$1MM 59 $1,312 $22,237
    Agriculture operations loans - <$100k 55 $1,162 $21,127
    Agriculture operations loans - $100-250k 4 $150 $37,500