Citizens Bank Mortgage Rates, Fees & Info
New Haven, MOLEI: 549300MOKX1F2TX1WK17
Tax ID: 43-0216410
Latest/2023 | 2022 Data | 2021 Data | 2020 Data | 2019 Data | 2018 Data
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Mortgage Data
Review & Overview
Citizens Bank is a smaller bank specializing in Home Purchase loans. Citizens Bank has a high proportion of conventional loans. Their top markets by origination volume include: St. Louis, Denver, Jacksonville, Detroit, and Branson among others. We have data for 9 markets. (Some data included below & more in-depth data is available with an active subscription.)Citizens Bank has an above average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders.
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Originations
158Origination Dollar Volume (All Markets)
$38,690,000Top Markets
Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.
| Market | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| ST. LOUIS, MO-IL (FHA|USDA|VA) | 130 | $32,730,000 | $251,769 | $0 | 0.00% |
| Outside of Metro Areas | 21 | $4,085,000 | $194,524 | $0 | 0.00% |
| DENVER-AURORA-LAKEWOOD, CO (FHA|USDA|VA) | 1 | $535,000 | $535,000 | $0 | 0.00% |
| JACKSONVILLE, FL (FHA|USDA|VA) | 1 | $405,000 | $405,000 | $0 | 0.00% |
| Detroit-Warren-Dearborn, MI (FHA|USDA|VA) | 1 | $355,000 | $355,000 | $0 | 0.00% |
| Branson, MO (FHA|USDA|VA) | 1 | $205,000 | $205,000 | $0 | 0.00% |
| JEFFERSON CITY, MO (FHA|USDA|VA) | 1 | $165,000 | $165,000 | $0 | 0.00% |
| COLUMBIA, MO (FHA|USDA|VA) | 1 | $165,000 | $165,000 | $0 | 0.00% |
| KANSAS CITY, MO-KS (FHA|USDA|VA) | 1 | $45,000 | $45,000 | $0 | 0.00% |
Product Mix
| Loan Type | Originations | Total Value | Avg. Loan | Avg. Fees | Avg. Rate |
|---|---|---|---|---|---|
| Conventional | 158 | $38,690,000 | $244,873 | $0 | 0.00% |
For 2022, Citizens Bank's most frequently originated type of loan was Conventional, with 158 originations.
Loan Reason
For 2022, Citizens Bank's most frequently cited loan purpose was Home Purchase, with 100 originations. The 2nd most popular reason was Cash Out Refi, with 23 originations.
Loan Duration/Length
| Loan Length | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Other | 158 | $38,690,000 | $244,873 | $0 | 0.00% |
For 2022, Citizens Bank's most frequently cited loan duration was Other, with 158 originations.
Loan Sizing
2022 saw Citizens Bank place emphasis on $100k-200k loans with 60 originations, totaling $8,880,000 in origination value.
Applicant Income
Citizens Bank lent most frequently to those with incomes in the $100k-150k range, with 41 originations. The second most popular income band? $75k-100k, with 27 originations.
Applicant Debt to Income Ratio
| DTI Ratio | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Exempt% | 158 | $38,690,000 | $244,873 | $0 | 0.00% |
Citizens Bank lent most frequently to those with DTI ratios of Exempt%, with 158 originations.
Ethnicity Mix
Approval Rates
Total approvals of all applications90.59%
Citizens Bank has an average approval rate.
Pick Rate
Approvals leading to origination84.18%
Citizens Bank has a below average pick rate.
Points and Fees
| Points | Originations | Total Value | Average Loan |
|---|---|---|---|
| Exempt | 158 | $38,690,000 | $244,873 |
Complaints
| Bank Name | Product | Issue | 2022 CPFB Complaints | % of Total Issues |
|---|---|---|---|---|
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Closing on a mortgage | 1 | 10.0% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Struggling to pay mortgage | 3 | 30.0% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Trouble during payment process | 4 | 40.0% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Trouble during payment process | 1 | 10.0% |
| CITIZENS FINANCIAL GROUP, INC. | VA mortgage | Trouble during payment process | 1 | 10.0% |