Citizens Bank Mortgage Rates, Fees & Info

New Haven, MO

LEI: 549300MOKX1F2TX1WK17

Tax ID: 43-0216410

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Mortgage Data

  • Originations
  • Top Markets
  • Product Mix
  • Loan Reason
  • Typical Rates
  • Loan Sizes
  • Dwelling Types
  • Complaints
  • Loan Length
  • Loan to Value Info
  • Debt-to-Income
  • Applicant Income
  • Ethnicity Info
  • Approval & Pick Rates
  • Points and Fees
  • Origination Fees (Closing Costs)

    • Bank Data

  • Branches
  • Income
  • Loan Types
  • Deposit Mix
  • Loan Performance
  • Assets
  • Business Loans

    • Review & Overview

    Citizens Bank is a smaller bank specializing in Home Purchase loans. Citizens Bank has a high proportion of conventional loans. Their top markets by origination volume include: St. Louis, Jefferson City, Rolla, Columbia, and Branson among others. We have data for 6 markets. (Some data included below & more in-depth data is available with an active subscription.)

    Citizens Bank has an average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders.

    We show data for every lender and do not change our ratings-- even if an organization is a paid advertiser. Our consensus data does have lag, but it is highly correlated to a lender's rates & fees relative to their markets. This means that if a bank is a low fee/rate lender the past-- chances are they are still one today. Our SimulatedRates™ use advanced statistical techniques to forecast different rates based on a lender's historical data.

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    Originations

    182

    Origination Dollar Volume (All Markets)

    $29,640,000

    Employee count

    60

    Top Markets

    Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.

    Market Originations Total Value Average Loan Average Fees Average Rate
    ST. LOUIS, MO-IL (FHA|USDA|VA) 141 $24,895,000 $176,560 $0 0.00%
    Outside of Metro Areas 36 $4,060,000 $112,778 $0 0.00%
    JEFFERSON CITY, MO (FHA|USDA|VA) 1 $335,000 $335,000 $0 0.00%
    Rolla, MO (FHA|USDA|VA) 2 $210,000 $105,000 $0 0.00%
    COLUMBIA, MO (FHA|USDA|VA) 1 $115,000 $115,000 $0 0.00%
    Branson, MO (FHA|USDA|VA) 1 $25,000 $25,000 $0 0.00%
    Citizens Bank's top markets include St. Louis, Jefferson City, Rolla, Columbia, and Branson among others.

    Their top states include:
  • Missouri (FHA|USDA|VA)

    • Product Mix

    Loan Type Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Conventional 182 $29,640,000 $162,857 $0 0.00%

    For 2018, Citizens Bank's most frequently originated type of loan was Conventional, with 182 originations.

    Loan Reason

    Loan Reason Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Home Purchase 115 $19,915,000 $173,174 $0 0.00%
    Cash Out Refi 27 $3,515,000 $130,185 $0 0.00%
    Refi 21 $5,025,000 $239,286 $0 0.00%
    Other 12 $660,000 $55,000 $0 0.00%
    Home Improvement 7 $525,000 $75,000 $0 0.00%

    For 2018, Citizens Bank's most frequently cited loan purpose was Home Purchase, with 115 originations. The 2nd most popular reason was Cash Out Refi, with 27 originations.

    Loan Duration/Length

    Loan Length Originations Total Value Average Loan Average Fees Average Rate
    Other 182 $29,640,000 $162,857 $0 0.00%

    For 2018, Citizens Bank's most frequently cited loan duration was Other, with 182 originations.

    Loan Sizing

    Loan Size Originations Total Value Average Loan Average Fees Average Rate
    $100,000 or less 67 $3,625,000 $54,104 $0 0.00%
    $100k-200k 65 $9,345,000 $143,769 $0 0.00%
    $200k-400k 40 $10,650,000 $266,250 $0 0.00%
    $400k-600k 6 $2,740,000 $456,667 $0 0.00%
    $600k-1MM 3 $2,185,000 $728,333 $0 0.00%
    $1MM+ 1 $1,095,000 $1,095,000 $0 0.00%

    2018 saw Citizens Bank place emphasis on $100,000 or less loans with 67 originations, totaling $3,625,000 in origination value.

    Applicant Income

    Applicant Income Originations Total Value Average Loan Average Fees Average Rate
    $50k-75k 39 $4,565,000 $117,051 $0 0.00%
    $100k-150k 35 $6,515,000 $186,143 $0 0.00%
    $50k or less 30 $2,730,000 $91,000 $0 0.00%
    $75k-100k 23 $3,585,000 $155,870 $0 0.00%
    $150k-250k 16 $4,010,000 $250,625 $0 0.00%
    $250k+ 3 $1,495,000 $498,333 $0 0.00%

    Citizens Bank lent most frequently to those with incomes in the $50k-75k range, with 39 originations. The second most popular income band? $100k-150k, with 35 originations.

    Applicant Debt to Income Ratio

    DTI Ratio Originations Total Value Average Loan Average Fees Average Rate
    Exempt% 182 $29,640,000 $162,857 $0 0.00%

    Citizens Bank lent most frequently to those with DTI ratios of Exempt%, with 182 originations.

    Ethnicity Mix

    Applicant Ethnicity Originations Total Value Average Loan Average Fees Average Rate
    White 141 $22,285,000 $158,050 $0 0.00%
    Not applicable 33 $6,195,000 $187,727 $0 0.00%
    Asian 1 $655,000 $655,000 $0 0.00%
    Not provided 5 $435,000 $87,000 $0 0.00%
    Native Hawaiian 1 $55,000 $55,000 $0 0.00%
    Native Hawaiian or Islander 1 $15,000 $15,000 $0 0.00%

    Approval Rates

    Total approvals of all applications
    88.98%

    Citizens Bank has an average approval rate.

    Pick Rate

    Approvals leading to origination
    81.32%

    Citizens Bank has a below average pick rate.

    Points and Fees

    Points Originations Total Value Average Loan
    Exempt 182 $29,640,000 $162,857

    Occupancy Type Mix

    Dwelling Type Originations Total Value Average Loan
    Multifamily:Manufactured 1 $335,000 $335,000
    Multifamily:Site-Built 5 $2,535,000 $507,000
    Single Family (1-4 Units):Manufactured 7 $465,000 $66,429
    Single Family (1-4 Units):Site-Built 169 $26,305,000 $155,651

    Complaints

    Bank Name Product Issue 2018 CPFB Complaints % of Total Issues
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 9 5.3%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Closing on a mortgage 5 2.9%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Improper use of your report 1 0.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Incorrect information on your report 1 0.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Problem with a credit reporting company's investigation into an existing problem 1 0.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Struggling to pay mortgage 16 9.4%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Trouble during payment process 36 21.1%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Applying for a mortgage or refinancing an existing mortgage 2 1.2%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Closing on a mortgage 3 1.8%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Struggling to pay mortgage 8 4.7%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Trouble during payment process 3 1.8%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Applying for a mortgage or refinancing an existing mortgage 9 5.3%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Closing on a mortgage 3 1.8%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Struggling to pay mortgage 7 4.1%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Trouble during payment process 41 24.0%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Applying for a mortgage or refinancing an existing mortgage 2 1.2%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Closing on a mortgage 3 1.8%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Struggling to pay mortgage 4 2.3%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Trouble during payment process 15 8.8%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Struggling to pay mortgage 1 0.6%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Trouble during payment process 1 0.6%

    Bank Details

    Branches

    Bank Name Branch Branch Type Deposits (000's)
    Citizens Bank 100 Circle Drive New Haven, MO 63068 Full Service B&M $72,209
    Citizens Bank 1451 High Street, Suite 101 Washington, MO 63090 Full Service B&M $39,138
    Citizens Bank 2245 West Osage Pacific, MO 63069 Full Service B&M $40,113
    Citizens Bank 725 West Springfield Road Gerald, MO 63037 Full Service B&M $13,099

    For 2018, Citizens Bank had 4 branches.

    Yearly Performance Overview

    Bank Income

    Item Value (in 000's)
    Total interest income $8,629
    Net interest income $7,684
    Total noninterest income $1,147
    Gross Fiduciary activities income $0
    Service charges on deposit accounts $303
    Trading account gains and fees $0
    Additional Noninterest Income $844
    Pre-tax net operating income $1,815
    Securities gains (or losses, -) $0
    Income before extraordinary items $1,492
    Discontinued Operations (Extraordinary gains, net) $0
    Net income of bank and minority interests $1,492
    Minority interest net income $0
    Net income $1,492
    Sale, conversion, retirement of capital stock, net $0
    Net operating income $1,492

    Citizens Bank's gross interest income from loans was $8,629,000.
    Citizens Bank's net interest income from loans was $7,684,000.
    Citizens Bank's fee based income from loans was $303,000.
    Citizens Bank's net income from loans was $1,492,000.

    Bank Expenses

    Item Value (in 000's)
    Total interest expense $945
    Provision for credit losses $150
    Total noninterest expense $6,866
    Salaries and employee benefits $3,961
    Premises and equipment expense $737
    Additional noninterest expense $2,168
    Applicable income taxes $323
    Net charge-offs $22
    Cash dividends $311

    Citizens Bank's interest expense for loans was $945,000.
    Citizens Bank's payroll and benefits expense were $3,961,000.
    Citizens Bank's property, plant and equipment expenses $737,000.

    Loan Performance

    Type of Loan % of Loans Noncurrent (30+ days, end of period snapshot)
    All loans 1.0%
    Real Estate loans 2.0%
    Construction & Land Development loans 0.0%
    Nonfarm, nonresidential loans 5.0%
    Multifamily residential loans 0.0%
    1-4 family residential loans 0.0%
    HELOC loans 0.0%
    All other family 0.0%
    Commercial & industrial loans 0.0%
    Personal loans 0.0%
    Credit card loans 0.0%
    Other individual loans 0.0%
    Auto loans 0.0%
    Other consumer loans 0.0%
    Unsecured commercial real estate loans 0.0%

    Deposits

    Type Value (in 000's)
    Total deposits $172,738
    Deposits held in domestic offices $172,738
    Deposits by Individuals, partnerships, and corporations $153,180
    Deposits by U.S. Government $0
    Deposits by States and political subdivisions in the U.S. $12,123
    Deposits by Commercial banks and other depository institutions in U.S. $7,435
    Deposits by Banks in foreign countries $0
    Deposits by Foreign governments and official institutions $0
    Transaction accounts $62,066
    Demand deposits $46,243
    Nontransaction accounts $110,672
    Money market deposit accounts (MMDAs) $41,199
    Other savings deposits (excluding MMDAs) $16,677
    Total time deposits $52,795
    Total time and savings deposits $126,495
    Noninterest-bearing deposits $46,243
    Interest-bearing deposits $126,495
    Retail deposits $157,608
    IRAs and Keogh plan accounts $8,708
    Brokered deposits $10,000
    Deposits held in foreign offices $0

    Assets

    Asset Value (in 000's)
    Total Assets $216,271
    Cash & Balances due from depository institutions $4,208
    Interest-bearing balances $322
    Total securities $19,828
    Federal funds sold & reverse repurchase $1,250
    Net loans and leases $180,843
    Loan and leases loss allowance $3,589
    Trading account assets $0
    Bank premises and fixed assets $2,006
    Other real estate owned $44
    Goodwill and other intangibles $0
    All other assets $8,092

    Liabilities

    Liabilities Value (in 000's)
    Total liabilities and capital $216,271
    Total Liabilities $191,025
    Total deposits $172,738
    Interest-bearing deposits $126,495
    Deposits held in domestic offices $172,738
    % insured (estimated) $88
    Federal funds purchased and repurchase agreements $0
    Trading liabilities $0
    Other borrowed funds $16,500
    Subordinated debt $0
    All other liabilities $1,787

    Issued Loan Types

    Type Value (in 000's)
    Net loans and leases $180,843
    Loan and leases loss allowance $3,589
    Total loans and leases (domestic) $184,432
    All real estate loans $165,065
    Real estate loans in domestic offices $165,065
    Construction and development loans $31,601
    Residential 1-4 family construction $9,942
    Other construction, all land development and other land $21,659
    Loans secured by nonfarm nonresidential properties $59,916
    Nonfarm nonresidential secured by owner-occupied properties $28,770
    Commercial real estate & other non-farm, non-residential $31,146
    Multifamily residential real estate $15,054
    1-4 family residential loans $52,132
    Farmland loans $6,362
    Loans held in foreign offices $0
    Farm loans $1,406
    Commercial and industrial loans $14,065
    To non-U.S. addressees $0
    Loans to individuals $3,323
    Credit card loans $0
    Related Plans $19
    Consumer Auto Loans $1,611
    Other loans to individuals $1,693
    All other loans & leases $573
    Loans to foreign governments and official institutions $0
    Other loans $573
    Loans to depository institutions and acceptances of other banks $0
    Loans not secured by real estate $0
    Loans secured by real estate to non-U.S. addressees $0
    Restructured Loans & leases $484
    Non 1-4 family restructured loans & leases $484
    Total loans and leases (foreign) $0

    Citizens Bank had $180,843,000 of loans outstanding in 2018. $165,065,000 of loans were in real estate loans. $31,601,000 of loans were in development loans. $15,054,000 of loans were in multifamily mortgage loans. $52,132,000 of loans were in 1-4 family mortgage loans. $1,406,000 of loans were in farm loans. $0 of loans were in credit card loans. $1,611,000 of loans were in the auto loan category.

    Small Business Loans

    Categorization # of Loans in Category $ amount of loans (in 000's) Average $/loan
    Nonfarm, nonresidential loans - <$1MM 120 $24,848 $207,067
    Nonfarm, nonresidential loans - <$100k 34 $2,869 $84,382
    Nonfarm, nonresidential loans - $100-250k 36 $3,942 $109,500
    Nonfarm, nonresidential loans - $250k-1MM 50 $18,037 $360,740
    Commercial & Industrial, US addressed loans - <$1MM 178 $13,378 $75,157
    Commercial & Industrial, US addressed loans - <$100k 116 $2,694 $23,224
    Commercial & Industrial, US addressed loans - $100-250k 35 $3,270 $93,429
    Commercial & Industrial, US addressed loans - $250k-1MM 27 $7,414 $274,593
    Farmland loans - <$1MM 34 $4,270 $125,588
    Farmland loans - <$100k 14 $467 $33,357
    Farmland loans - $100-250k 13 $2,023 $155,615
    Farmland loans - $250k-1MM 7 $1,780 $254,286
    Agriculture operations loans - <$1MM 69 $1,406 $20,377
    Agriculture operations loans - <$100k 63 $1,202 $19,079
    Agriculture operations loans - $100-250k 6 $204 $34,000