Citizens Bank Mortgage Rates, Fees & Info

New Haven, MO

LEI: 549300MOKX1F2TX1WK17

Tax ID: 43-0216410

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Mortgage Data

  • Originations
  • Top Markets
  • Product Mix
  • Loan Reason
  • Typical Rates
  • Loan Sizes
  • Dwelling Types
  • Complaints
  • Loan Length
  • Loan to Value Info
  • Debt-to-Income
  • Applicant Income
  • Ethnicity Info
  • Approval & Pick Rates
  • Points and Fees
  • Origination Fees (Closing Costs)

    • Bank Data

  • Branches
  • Income
  • Loan Types
  • Deposit Mix
  • Loan Performance
  • Assets
  • Business Loans

    • Review & Overview

    Citizens Bank is a smaller bank specializing in Home Purchase and Refi loans. Citizens Bank has a high proportion of conventional loans. Their top markets by origination volume include: St. Louis, Naples, Columbia, Chicago, and Springfield among others. We have data for 10 markets. (Some data included below & more in-depth data is available with an active subscription.)

    Citizens Bank has an above average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders.

    We show data for every lender and do not change our ratings-- even if an organization is a paid advertiser. Our consensus data does have lag, but it is highly correlated to a lender's rates & fees relative to their markets. This means that if a bank is a low fee/rate lender the past-- chances are they are still one today. Our SimulatedRates™ use advanced statistical techniques to forecast different rates based on a lender's historical data.

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    Originations

    262

    Origination Dollar Volume (All Markets)

    $60,680,000

    Employee count

    59

    Top Markets

    Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.

    Market Originations Total Value Average Loan Average Fees Average Rate
    ST. LOUIS, MO-IL (FHA|USDA|VA) 209 $50,155,000 $239,976 $0 0.00%
    Outside of Metro Areas 40 $6,510,000 $162,750 $0 0.00%
    NAPLES-MARCO ISLAND, FL (FHA|USDA|VA) 2 $1,180,000 $590,000 $0 0.00%
    COLUMBIA, MO (FHA|USDA|VA) 3 $835,000 $278,333 $0 0.00%
    Chicago-Naperville-Elgin, IL-IN-WI (FHA|USDA|VA) 1 $545,000 $545,000 $0 0.00%
    SPRINGFIELD, MO (FHA|USDA|VA) 3 $485,000 $161,667 $0 0.00%
    Lebanon, MO (FHA|USDA|VA) 1 $325,000 $325,000 $0 0.00%
    KANSAS CITY, MO-KS (FHA|USDA|VA) 1 $315,000 $315,000 $0 0.00%
    Rolla, MO (FHA|USDA|VA) 1 $195,000 $195,000 $0 0.00%
    DECATUR, IL (FHA|USDA|VA) 1 $135,000 $135,000 $0 0.00%
    Citizens Bank's top markets include St. Louis, Naples, Columbia, Chicago, and Springfield among others.

    Their top states include:
  • Missouri (FHA|USDA|VA)
  • Florida (FHA|USDA|VA)
  • Illinois (FHA|USDA|VA)

    • Product Mix

    Loan Type Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Conventional 262 $60,680,000 $231,603 $0 0.00%

    For 2021, Citizens Bank's most frequently originated type of loan was Conventional, with 262 originations.

    Loan Reason

    Loan Reason Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Home Purchase 108 $23,950,000 $221,759 $0 0.00%
    Refi 88 $23,790,000 $270,341 $0 0.00%
    Cash Out Refi 58 $11,310,000 $195,000 $0 0.00%
    Other 5 $1,305,000 $261,000 $0 0.00%
    Home Improvement 3 $325,000 $108,333 $0 0.00%

    For 2021, Citizens Bank's most frequently cited loan purpose was Home Purchase, with 108 originations. The 2nd most popular reason was Refi, with 88 originations.

    Loan Duration/Length

    Loan Length Originations Total Value Average Loan Average Fees Average Rate
    Other 262 $60,680,000 $231,603 $0 0.00%

    For 2021, Citizens Bank's most frequently cited loan duration was Other, with 262 originations.

    Loan Sizing

    Loan Size Originations Total Value Average Loan Average Fees Average Rate
    $100k-200k 111 $16,025,000 $144,369 $0 0.00%
    $200k-400k 82 $21,930,000 $267,439 $0 0.00%
    $100,000 or less 45 $2,885,000 $64,111 $0 0.00%
    $400k-600k 17 $8,145,000 $479,118 $0 0.00%
    $1MM+ 4 $9,470,000 $2,367,500 $0 0.00%
    $600k-1MM 3 $2,225,000 $741,667 $0 0.00%

    2021 saw Citizens Bank place emphasis on $100k-200k loans with 111 originations, totaling $16,025,000 in origination value.

    Applicant Income

    Applicant Income Originations Total Value Average Loan Average Fees Average Rate
    $100k-150k 64 $12,580,000 $196,563 $0 0.00%
    $50k or less 45 $5,005,000 $111,222 $0 0.00%
    $50k-75k 44 $6,540,000 $148,636 $0 0.00%
    $75k-100k 44 $7,490,000 $170,227 $0 0.00%
    $150k-250k 35 $11,635,000 $332,429 $0 0.00%
    $250k+ 5 $1,985,000 $397,000 $0 0.00%

    Citizens Bank lent most frequently to those with incomes in the $100k-150k range, with 64 originations. The second most popular income band? $50k or less, with 45 originations.

    Applicant Debt to Income Ratio

    DTI Ratio Originations Total Value Average Loan Average Fees Average Rate
    Exempt% 262 $60,680,000 $231,603 $0 0.00%

    Citizens Bank lent most frequently to those with DTI ratios of Exempt%, with 262 originations.

    Ethnicity Mix

    Applicant Ethnicity Originations Total Value Average Loan Average Fees Average Rate
    White 235 $45,025,000 $191,596 $0 0.00%
    Not applicable 18 $13,980,000 $776,667 $0 0.00%
    Not provided 6 $1,050,000 $175,000 $0 0.00%
    Asian 1 $465,000 $465,000 $0 0.00%
    Black 2 $160,000 $80,000 $0 0.00%

    Approval Rates

    Total approvals of all applications
    92.19%

    Citizens Bank has an average approval rate.

    Pick Rate

    Approvals leading to origination
    87.40%

    Citizens Bank has an average pick rate.

    Points and Fees

    Points Originations Total Value Average Loan
    Exempt 262 $60,680,000 $231,603

    Occupancy Type Mix

    Dwelling Type Originations Total Value Average Loan
    262 $60,680,000 $231,603

    Complaints

    Bank Name Product Issue 2021 CPFB Complaints % of Total Issues
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 54 15.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Closing on a mortgage 22 6.3%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Improper use of your report 1 0.3%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Incorrect information on your report 6 1.7%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Problem with a credit reporting company's investigation into an existing problem 3 0.9%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Struggling to pay mortgage 27 7.8%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Trouble during payment process 116 33.4%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Applying for a mortgage or refinancing an existing mortgage 7 2.0%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Closing on a mortgage 4 1.2%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Struggling to pay mortgage 15 4.3%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Trouble during payment process 19 5.5%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Applying for a mortgage or refinancing an existing mortgage 7 2.0%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Closing on a mortgage 4 1.2%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Incorrect information on your report 2 0.6%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Struggling to pay mortgage 2 0.6%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Trouble during payment process 27 7.8%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Applying for a mortgage or refinancing an existing mortgage 5 1.4%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Closing on a mortgage 3 0.9%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Improper use of your report 1 0.3%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Incorrect information on your report 1 0.3%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Struggling to pay mortgage 3 0.9%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Trouble during payment process 13 3.7%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Struggling to pay mortgage 2 0.6%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Trouble during payment process 3 0.9%

    Bank Details

    Branches

    Bank Name Branch Branch Type Deposits (000's)
    Citizens Bank 100 Circle Drive New Haven, MO 63068 Full Service B&M $92,720
    Citizens Bank 1451 High Street, Suite 101 Washington, MO 63090 Full Service B&M $68,968
    Citizens Bank 2245 West Osage Pacific, MO 63069 Full Service B&M $49,593
    Citizens Bank 725 West Springfield Road Gerald, MO 63037 Full Service B&M $21,742

    For 2021, Citizens Bank had 4 branches.

    Yearly Performance Overview

    Bank Income

    Item Value (in 000's)
    Total interest income $10,250
    Net interest income $8,757
    Total noninterest income $1,943
    Gross Fiduciary activities income $0
    Service charges on deposit accounts $188
    Trading account gains and fees $0
    Additional Noninterest Income $1,755
    Pre-tax net operating income $3,596
    Securities gains (or losses, -) $-28
    Income before extraordinary items $2,862
    Discontinued Operations (Extraordinary gains, net) $0
    Net income of bank and minority interests $2,862
    Minority interest net income $0
    Net income $2,862
    Sale, conversion, retirement of capital stock, net $0
    Net operating income $2,884

    Citizens Bank's gross interest income from loans was $10,250,000.
    Citizens Bank's net interest income from loans was $8,757,000.
    Citizens Bank's fee based income from loans was $188,000.
    Citizens Bank's net income from loans was $2,862,000.

    Bank Expenses

    Item Value (in 000's)
    Total interest expense $1,493
    Provision for credit losses $150
    Total noninterest expense $6,954
    Salaries and employee benefits $4,201
    Premises and equipment expense $1,092
    Additional noninterest expense $1,661
    Applicable income taxes $706
    Net charge-offs $-1,003
    Cash dividends $0

    Citizens Bank's interest expense for loans was $1,493,000.
    Citizens Bank's payroll and benefits expense were $4,201,000.
    Citizens Bank's property, plant and equipment expenses $1,092,000.

    Loan Performance

    Type of Loan % of Loans Noncurrent (30+ days, end of period snapshot)
    All loans 0.0%
    Real Estate loans 0.0%
    Construction & Land Development loans 0.0%
    Nonfarm, nonresidential loans 0.0%
    Multifamily residential loans 0.0%
    1-4 family residential loans 0.0%
    HELOC loans 0.0%
    All other family 0.0%
    Commercial & industrial loans 0.0%
    Personal loans 0.0%
    Credit card loans 0.0%
    Other individual loans 0.0%
    Auto loans 0.0%
    Other consumer loans 0.0%
    Unsecured commercial real estate loans 0.0%

    Deposits

    Type Value (in 000's)
    Total deposits $231,833
    Deposits held in domestic offices $231,833
    Deposits by Individuals, partnerships, and corporations $219,608
    Deposits by U.S. Government $0
    Deposits by States and political subdivisions in the U.S. $11,980
    Deposits by Commercial banks and other depository institutions in U.S. $245
    Deposits by Banks in foreign countries $0
    Deposits by Foreign governments and official institutions $0
    Transaction accounts $98,101
    Demand deposits $79,078
    Nontransaction accounts $133,732
    Money market deposit accounts (MMDAs) $63,182
    Other savings deposits (excluding MMDAs) $27,050
    Total time deposits $43,500
    Total time and savings deposits $152,755
    Noninterest-bearing deposits $79,078
    Interest-bearing deposits $152,754
    Retail deposits $224,824
    IRAs and Keogh plan accounts $10,190
    Brokered deposits $4,500
    Deposits held in foreign offices $0

    Assets

    Asset Value (in 000's)
    Total Assets $273,759
    Cash & Balances due from depository institutions $56,425
    Interest-bearing balances $51,049
    Total securities $8,469
    Federal funds sold & reverse repurchase $0
    Net loans and leases $198,940
    Loan and leases loss allowance $4,906
    Trading account assets $0
    Bank premises and fixed assets $1,742
    Other real estate owned $0
    Goodwill and other intangibles $0
    All other assets $8,183

    Liabilities

    Liabilities Value (in 000's)
    Total liabilities and capital $273,759
    Total Liabilities $241,305
    Total deposits $231,833
    Interest-bearing deposits $152,754
    Deposits held in domestic offices $231,833
    % insured (estimated) $82
    Federal funds purchased and repurchase agreements $0
    Trading liabilities $0
    Other borrowed funds $7,250
    Subordinated debt $0
    All other liabilities $2,222

    Issued Loan Types

    Type Value (in 000's)
    Net loans and leases $198,940
    Loan and leases loss allowance $4,906
    Total loans and leases (domestic) $203,846
    All real estate loans $178,315
    Real estate loans in domestic offices $178,315
    Construction and development loans $29,771
    Residential 1-4 family construction $8,257
    Other construction, all land development and other land $21,514
    Loans secured by nonfarm nonresidential properties $88,181
    Nonfarm nonresidential secured by owner-occupied properties $34,336
    Commercial real estate & other non-farm, non-residential $53,845
    Multifamily residential real estate $12,925
    1-4 family residential loans $43,523
    Farmland loans $3,915
    Loans held in foreign offices $0
    Farm loans $1,005
    Commercial and industrial loans $21,262
    To non-U.S. addressees $0
    Loans to individuals $2,391
    Credit card loans $0
    Related Plans $15
    Consumer Auto Loans $1,249
    Other loans to individuals $1,127
    All other loans & leases $873
    Loans to foreign governments and official institutions $0
    Other loans $873
    Loans to depository institutions and acceptances of other banks $0
    Loans not secured by real estate $0
    Loans secured by real estate to non-U.S. addressees $0
    Restructured Loans & leases $376
    Non 1-4 family restructured loans & leases $212
    Total loans and leases (foreign) $0

    Citizens Bank had $198,940,000 of loans outstanding in 2021. $178,315,000 of loans were in real estate loans. $29,771,000 of loans were in development loans. $12,925,000 of loans were in multifamily mortgage loans. $43,523,000 of loans were in 1-4 family mortgage loans. $1,005,000 of loans were in farm loans. $0 of loans were in credit card loans. $1,249,000 of loans were in the auto loan category.

    Small Business Loans

    Categorization # of Loans in Category $ amount of loans (in 000's) Average $/loan
    Nonfarm, nonresidential loans - <$1MM 114 $24,033 $210,816
    Nonfarm, nonresidential loans - <$100k 26 $943 $36,269
    Nonfarm, nonresidential loans - $100-250k 31 $3,244 $104,645
    Nonfarm, nonresidential loans - $250k-1MM 57 $19,846 $348,175
    Commercial & Industrial, US addressed loans - <$1MM 142 $9,775 $68,838
    Commercial & Industrial, US addressed loans - <$100k 88 $1,505 $17,102
    Commercial & Industrial, US addressed loans - $100-250k 30 $2,167 $72,233
    Commercial & Industrial, US addressed loans - $250k-1MM 24 $6,103 $254,292
    Farmland loans - <$1MM 28 $2,958 $105,643
    Farmland loans - <$100k 12 $324 $27,000
    Farmland loans - $100-250k 11 $1,219 $110,818
    Farmland loans - $250k-1MM 5 $1,415 $283,000
    Agriculture operations loans - <$1MM 51 $1,005 $19,706
    Agriculture operations loans - <$100k 47 $961 $20,447
    Agriculture operations loans - $100-250k 4 $44 $11,000