Citizens Community Federal Mortgage Rates, Fees & Info

Altoona, WI

LEI: 549300SUC4CLYKKZWS29

Tax ID: 39-0859926

5 stars - Updated: 11/30/23 - out of 5 stars, based on 20 reviews

Latest/2022 | 2021 Data | 2020 Data | 2019 Data | 2018 Data

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  • SimulatedRates™
  • Mortgage Calculator

    • Mortgage Data

  • Originations
  • Relative Rates
  • Relative Fees
  • Top Markets
  • Product Mix
  • Loan Reason
  • Typical Rates
  • Loan Sizes
  • Dwelling Types
  • Complaints
  • Similar Lenders
  • Loan Length
  • Loan to Value Info
  • Debt-to-Income
  • Applicant Income
  • Ethnicity Info
  • Approval & Pick Rates
  • Points and Fees
  • Origination Fees (Closing Costs)

    • Review & Overview

    Citizens Community Federal is a smaller mortgage company specializing in Home Purchase and Cash Out Refi loans. Citizens Community Federal has a high proportion of conventional loans. They have a low ratio of USDA loans. Their top markets by origination volume include: Eau Claire, Minneapolis, Sioux Falls, Mankato, and La Crosse among others. We have data for 21 markets. (Some data included below & more in-depth data is available with an active subscription.)

    Citizens Community Federal has an average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders. Citizens Community Federal is typically a low fee lender. (We use the term "fees" to include things like closing costs and other costs incurred by borrowers-- whether they are paid out of pocket or rolled into the loan.) They typically have about average rates.

    We show data for every lender and do not change our ratings-- even if an organization is a paid advertiser. Our consensus data does have lag, but it is highly correlated to a lender's rates & fees relative to their markets. This means that if a bank is a low fee/rate lender the past-- chances are they are still one today. Our SimulatedRates™ use advanced statistical techniques to forecast different rates based on a lender's historical data.

    Mortgage seekers: Choose your metro area here to explore the lowest fee & rate lenders.

    Mortgage professionals: We have various tools to make your lives easier. Contact us to see how we can help with your market research, analytics or advertising needs.

    SimulatedRates™

    Mortgage Type     		Simulated Rate Simulation Date
    30 Year Conventional Purchase 6.84% 11/30/23
    30 Year Conventional Refi 6.48% 11/30/23
    30 Year Cash-out Refi 6.76% 11/30/23
    30 Year FHA Purchase 6.27% 11/30/23
    30 Year VA Purchase 6.27% 11/30/23
    30 Year USDA Purchase 6.94% 11/30/23
    15 Year Conventional Purchase 6.30% 11/30/23
    15 Year Conventional Refi 6.01% 11/30/23
    15 Year Cash-out Refi 6.01% 11/30/23
    These are simulated rates generated by our proprietary machine learning models. These are not guaranteed by the bank. They are our estimates based on a lender's past behaviors combined with current market conditions. Contact an individual lender for their actual rates. Our models use fixed rate terms for conforming loans, 700+ FICO, 10% down for FHA and 20% for conventional. These are based on consensus, historical data-- not advertised promotional rates.

    Citizens Community Federal Mortgage Calculator






    Your Estimates

    Estimated Loan Payment: Update the calculator values and click calculate payment!

    This is not an official calculator from Citizens Community Federal. It uses our SimulatedRate™ technology, basic math and reasonable assumptions to calculate mortgage payments derived from our simulations and your inputs.

    The default purchase price is the median sales price across the US for 2022Q4, per FRED.


    Originations

    404

    Origination Dollar Volume (All Markets)

    $149,870,000
    Show all (5) awards

    Relative Rate

    Citizens Community Federal's average 30 year fixed mortgage rate was 4.94%.

    The 2022 average 30 year fixed rate mortgage across all markets and lenders was 4.76%.

    This yields a difference of 0.18%.

    Relative Fees (Closing Costs)

    Citizens Community Federal's average total fees/closing costs for a 30 year fixed rate mortgage were $3,701.

    The average total origination fees for 30 year fixed rate mortgages across all lenders (for all loan values, including both points & up-front fees in addition to origination fees) were $4,750.

    Top Markets

    Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.

    Market Originations Total Value Average Loan Average Fees Average Rate
    EAU CLAIRE, WI (FHA|USDA|VA) 123 $43,175,000 $351,016 $3,453 4.58%
    Outside of Metro Areas 135 $30,455,000 $225,593 $3,432 4.91%
    MINNEAPOLIS-ST. PAUL-BLOOMINGTON, MN-WI (FHA|USDA|VA) 50 $29,770,000 $595,400 $3,879 5.04%
    SIOUX FALLS, SD (FHA|USDA|VA) 1 $20,925,000 $20,925,000 $0 3.25%
    MANKATO, MN (FHA|USDA|VA) 26 $6,100,000 $234,615 $4,189 4.77%
    LA CROSSE-ONALASKA, WI-MN (FHA|USDA|VA) 10 $4,740,000 $474,000 $2,956 4.96%
    Owatonna, MN (FHA|USDA|VA) 2 $2,370,000 $1,185,000 $2,528 4.56%
    Menomonie, WI (FHA|USDA|VA) 11 $2,265,000 $205,909 $2,850 4.86%
    Fairmont, MN (FHA|USDA|VA) 12 $1,910,000 $159,167 $2,770 3.92%
    Red Wing, MN (FHA|USDA|VA) 10 $1,750,000 $175,000 $0 4.65%
    Albert Lea, MN (FHA|USDA|VA) 9 $1,665,000 $185,000 $3,405 4.40%
    DULUTH, MN-WI (FHA|USDA|VA) 4 $1,200,000 $300,000 $4,342 5.08%
    Faribault-Northfield, MN (FHA|USDA|VA) 3 $1,165,000 $388,333 $3,754 4.88%
    Detroit-Warren-Dearborn, MI (FHA|USDA|VA) 1 $585,000 $585,000 $0 5.16%
    TUCSON, AZ (FHA|USDA|VA) 1 $485,000 $485,000 $0 4.20%
    INDIANAPOLIS-CARMEL-ANDERSON, IN (FHA|USDA|VA) 1 $425,000 $425,000 $0 5.00%
    ST. CLOUD, MN (FHA|USDA|VA) 1 $385,000 $385,000 $5,294 4.59%
    BILLINGS, MT (FHA|USDA|VA) 1 $285,000 $285,000 $0 4.75%
    Wisconsin Rapids-Marshfield, WI (FHA|USDA|VA) 1 $85,000 $85,000 $1,987 4.38%
    PHOENIX-MESA-CHANDLER, AZ (FHA|USDA|VA) 1 $65,000 $65,000 $0 6.75%
    WAUSAU-WESTON, WI (FHA|USDA|VA) 1 $65,000 $65,000 $2,426 4.50%
    Citizens Community Federal's top markets include Eau Claire, Minneapolis, Sioux Falls, Mankato, and La Crosse among others.

    Their top states include:
  • Wisconsin (FHA|USDA|VA)
  • Minnesota (FHA|USDA|VA)
  • South Dakota (FHA|USDA|VA)
  • Michigan (FHA|USDA|VA)
  • Arizona (FHA|USDA|VA)

    • Similar Lenders

    We use machine learning to identify the top lenders compared against Citizens Community Federal based on their rates and fees, along with other useful metrics. A lower similarity rank signals a stronger match.

    Prevail Bank
    Similarity Rank: 76
    Forward Bank
    Similarity Rank: 300
    Farmers & Merchants Savings Bank
    Similarity Rank: 384
    CO-OP Credit Union
    Similarity Rank: 504
    Cf Bank
    Similarity Rank: 777
    MY Credit Union
    Similarity Rank: 800
    Citizens State Bank of La Crosse
    Similarity Rank: 800
    Liberty Bank Minnesota
    Similarity Rank: 930
    OCEANSIDE MORTGAGE COMPANY
    Similarity Rank: 980
    WNB Financial, N.A.
    Similarity Rank: 1020

    Product Mix

    Loan Type Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Conventional 402 $149,560,000 $372,040 $3,514 4.77%
    USDA 2 $310,000 $155,000 $4,057 4.63%

    For 2022, Citizens Community Federal's most frequently originated type of loan was Conventional, with 402 originations. Their 2nd most popular type was USDA, with 2 originations.

    Loan Reason

    Loan Reason Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Home Purchase 255 $98,415,000 $385,941 $4,106 4.98%
    Cash Out Refi 98 $36,200,000 $369,388 $2,553 4.41%
    Refi 36 $5,910,000 $164,167 $2,118 4.26%
    Home Improvement 9 $985,000 $109,444 $2,469 4.57%
    Other 6 $8,360,000 $1,393,333 $3,442 4.75%

    For 2022, Citizens Community Federal's most frequently cited loan purpose was Home Purchase, with 255 originations. The 2nd most popular reason was Cash Out Refi, with 98 originations.

    Loan Duration/Length

    Loan Length Originations Total Value Average Loan Average Fees Average Rate
    30 Year 199 $47,525,000 $238,819 $3,701 4.94%
    15 Year 58 $10,680,000 $184,138 $2,187 3.76%
    Other 53 $58,995,000 $1,113,113 $2,514 4.95%
    20 Year 36 $11,110,000 $308,611 $2,631 5.05%
    30+ year 24 $10,430,000 $434,583 $5,760 4.72%
    5 Year 24 $10,250,000 $427,083 $0 5.15%
    10 Year 8 $730,000 $91,250 $2,029 3.57%
    3 Year 2 $150,000 $75,000 $0 6.62%

    For 2022, Citizens Community Federal's most frequently cited loan duration was 30 Year, with 199 originations. The 2nd most popular length was 15 Year, with 58 originations.

    Origination Fees/Closing Costs

    Origination Fee/Closing Cost Originations Total Value Average Loan
    $<1k 124 $18,790,000 $151,532
    $1k-2k 100 $20,130,000 $201,300
    $2k-3k 38 $12,910,000 $339,737
    $3k-4k 18 $7,670,000 $426,111
    $4k-5k 10 $5,060,000 $506,000
    $5k+ 5 $3,995,000 $799,000

    Citizens Community Federal's average total fees were $3,701, while their most frequently occuring range of origination fees (closing costs) were in the $<1k bucket, with 124 originations.

    Interest Rates

    Loan Rate Originations Total Value Average Loan
    4-5% 174 $72,400,000 $416,092
    5-6% 89 $30,965,000 $347,921
    3-4% 71 $34,695,000 $488,662
    6-7% 45 $8,665,000 $192,556
    2.5-3% 16 $1,820,000 $113,750
    <2.5% 5 $855,000 $171,000
    7-8% 4 $470,000 $117,500

    During 2022, Citizens Community Federal's average interest rate for loans was 4.94%, while their most frequently originated rate bucket for loans was 4-5%, with 174 originations.

    Loan Sizing

    Loan Size Originations Total Value Average Loan Average Fees Average Rate
    $200k-400k 140 $38,440,000 $274,571 $3,900 4.87%
    $100k-200k 139 $20,745,000 $149,245 $2,782 4.64%
    $100,000 or less 64 $4,260,000 $66,563 $2,177 4.77%
    $400k-600k 37 $17,675,000 $477,703 $5,942 4.84%
    $1MM+ 12 $59,830,000 $4,985,833 $10,321 4.72%
    $600k-1MM 12 $8,920,000 $743,333 $6,375 4.75%

    2022 saw Citizens Community Federal place emphasis on $200k-400k loans with 140 originations, totaling $38,440,000 in origination value.

    Applicant Income

    Applicant Income Originations Total Value Average Loan Average Fees Average Rate
    $50k-75k 74 $12,750,000 $172,297 $2,849 4.59%
    $50k or less 71 $8,855,000 $124,718 $2,640 4.66%
    $100k-150k 59 $17,495,000 $296,525 $4,425 4.90%
    $75k-100k 49 $10,505,000 $214,388 $3,205 4.49%
    $150k-250k 40 $12,320,000 $308,000 $4,345 4.71%
    $250k+ 26 $14,150,000 $544,231 $6,092 4.95%

    Citizens Community Federal lent most frequently to those with incomes in the $50k-75k range, with 74 originations. The second most popular income band? $50k or less, with 71 originations.

    Applicant Debt to Income Ratio

    DTI Ratio Originations Total Value Average Loan Average Fees Average Rate
    20-30% 60 $13,120,000 $218,667 $3,109 4.56%
    30-36% 56 $14,050,000 $250,893 $3,740 4.72%
    38% 17 $4,175,000 $245,588 $3,605 4.37%
    41% 17 $4,275,000 $251,471 $3,534 4.74%
    <20% 17 $2,105,000 $123,824 $2,549 4.01%
    43% 15 $2,895,000 $193,000 $3,026 4.83%
    40% 15 $4,125,000 $275,000 $3,874 4.62%
    42% 14 $3,830,000 $273,571 $4,044 4.81%
    44% 12 $2,600,000 $216,667 $3,105 4.89%
    36% 12 $2,460,000 $205,000 $5,797 5.33%
    39% 11 $2,095,000 $190,455 $2,950 4.44%
    49% 9 $2,175,000 $241,667 $3,581 4.46%
    37% 9 $2,195,000 $243,889 $2,660 4.08%
    45% 8 $1,510,000 $188,750 $3,042 4.81%
    48% 6 $1,440,000 $240,000 $3,642 4.87%
    46% 5 $1,135,000 $227,000 $3,086 5.40%
    47% 3 $895,000 $298,333 $5,312 4.83%
    50-60% 3 $985,000 $328,333 $4,956 5.00%
    >60% 2 $1,250,000 $625,000 $6,107 4.56%

    Citizens Community Federal lent most frequently to those with DTI ratios of 20-30%, with 60 originations. The next most common DTI ratio? 30-36%, with 56 originations.

    Ethnicity Mix

    Applicant Ethnicity Originations Total Value Average Loan Average Fees Average Rate
    Not applicable 84 $73,250,000 $872,024 $0 5.04%
    White 297 $71,545,000 $240,892 $3,434 4.69%
    Not provided 19 $4,545,000 $239,211 $4,815 4.77%
    Asian 2 $240,000 $120,000 $2,657 5.19%
    American Indian 1 $165,000 $165,000 $0 5.15%
    Native Hawaiian or Islander 1 $125,000 $125,000 $3,344 4.17%

    Approval Rates

    Total approvals of all applications
    86.63%

    Citizens Community Federal has an average approval rate.

    Pick Rate

    Approvals leading to origination
    41.83%

    Citizens Community Federal has a low pick rate. They may have issues with closing loans or may approve everyone, but with onerous loan terms.

    Points and Fees

    Points Originations Total Value Average Loan
    NA 404 $149,870,000 $370,965

    Occupancy Type Mix

    Dwelling Type Originations Total Value Average Loan
    404 $149,870,000 $370,965

    LTV Distribution

    Loan to Value Originations Total Value Average Loan Average Fees Average Rate
    20-40% 47 $6,915,000 $147,128 $2,166 4.42%
    40-60% 58 $32,730,000 $564,310 $2,855 4.49%
    60-80% 149 $50,715,000 $340,369 $3,566 4.79%
    80-100% 141 $57,515,000 $407,908 $4,004 4.95%
    Over 100% 1 $355,000 $355,000 $0 5.00%
    Under 20% 8 $1,640,000 $205,000 $1,762 5.10%

    Complaints

    Bank Name Product Issue 2022 CPFB Complaints % of Total Issues
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Closing on a mortgage 1 10.0%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Struggling to pay mortgage 3 30.0%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Trouble during payment process 4 40.0%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Trouble during payment process 1 10.0%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Trouble during payment process 1 10.0%