Citizens Bank Mortgage Rates, Fees & Info

Mukwonago, WI

LEI: 5493002FSR6V2NM1K863

Tax ID: 39-0210030

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Mortgage Data

Bank Data

Review & Overview

Citizens Bank is a smaller bank specializing in Home Purchase loans. Citizens Bank has a high proportion of conventional loans. Their top markets by origination volume include: Milwaukee, Whitewater, Racine, Appleton, and Chicago among others. We have data for 12 markets. (Some data included below & more in-depth data is available with an active subscription.)

Citizens Bank has an average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders.

We show data for every lender and do not change our ratings-- even if an organization is a paid advertiser. Our consensus data does have lag, but it is highly correlated to a lender's rates & fees relative to their markets. This means that if a bank is a low fee/rate lender the past-- chances are they are still one today. Our SimulatedRates™ use advanced statistical techniques to forecast different rates based on a lender's historical data.

Mortgage seekers: Choose your metro area here to explore the lowest fee & rate lenders.

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SimulatedRates™

Mortgage Type
Simulated Rate Simulation Date
30 Year Conventional Purchase 6.76% 3/28/24
30 Year Conventional Refi 6.38% 3/28/24
30 Year Cash-out Refi 6.38% 3/28/24
15 Year Conventional Purchase 6.32% 3/28/24
15 Year Conventional Refi 5.97% 3/28/24
15 Year Cash-out Refi 5.97% 3/28/24
These are simulated rates generated by our proprietary machine learning models. These are not guaranteed by the bank. They are our estimates based on a lender's past behaviors combined with current market conditions. Contact an individual lender for their actual rates. Our models use fixed rate terms for conforming loans, 700+ FICO, 10% down for FHA and 20% for conventional. These are based on consensus, historical data-- not advertised promotional rates.

Citizens Bank Mortgage Calculator






Your Estimates

Estimated Loan Payment: Update the calculator values and click calculate payment!

This is not an official calculator from Citizens Bank. It uses our SimulatedRate™ technology, basic math and reasonable assumptions to calculate mortgage payments derived from our simulations and your inputs.

The default purchase price is the median sales price across the US for 2022Q4, per FRED.


Originations

223

Origination Dollar Volume (All Markets)

$41,315,000

Employee count

157

Top Markets

Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.

Market Originations Total Value Average Loan Average Fees Average Rate
MILWAUKEE-WAUKESHA, WI (FHA|USDA|VA) 142 $23,860,000 $168,028 $0 0.00%
Whitewater, WI (FHA|USDA|VA) 38 $7,340,000 $193,158 $0 0.00%
RACINE, WI (FHA|USDA|VA) 22 $6,040,000 $274,545 $0 0.00%
Outside of Metro Areas 5 $1,035,000 $207,000 $0 0.00%
APPLETON, WI (FHA|USDA|VA) 1 $1,005,000 $1,005,000 $0 0.00%
Chicago-Naperville-Elgin, IL-IN-WI (FHA|USDA|VA) 3 $695,000 $231,667 $0 0.00%
Watertown-Fort Atkinson, WI (FHA|USDA|VA) 6 $490,000 $81,667 $0 0.00%
GREEN BAY, WI (FHA|USDA|VA) 1 $285,000 $285,000 $0 0.00%
EAU CLAIRE, WI (FHA|USDA|VA) 1 $185,000 $185,000 $0 0.00%
Marinette, WI-MI (FHA|USDA|VA) 2 $180,000 $90,000 $0 0.00%
Baraboo, WI (FHA|USDA|VA) 1 $175,000 $175,000 $0 0.00%
Beaver Dam, WI (FHA|USDA|VA) 1 $25,000 $25,000 $0 0.00%
Citizens Bank's top markets include Milwaukee, Whitewater, Racine, Appleton, and Chicago among others.

Their top states include:
  • Wisconsin (FHA|USDA|VA)
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    Product Mix

    Loan Type Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Conventional 223 $41,315,000 $185,269 $0 0.00%

    For 2018, Citizens Bank's most frequently originated type of loan was Conventional, with 223 originations.

    Loan Reason

    Loan Reason Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Home Purchase 130 $27,090,000 $208,385 $0 0.00%
    Cash Out Refi 36 $5,510,000 $153,056 $0 0.00%
    Other 26 $1,970,000 $75,769 $0 0.00%
    Refi 19 $6,225,000 $327,632 $0 0.00%
    Home Improvement 12 $520,000 $43,333 $0 0.00%

    For 2018, Citizens Bank's most frequently cited loan purpose was Home Purchase, with 130 originations. The 2nd most popular reason was Cash Out Refi, with 36 originations.

    Loan Duration/Length

    Loan Length Originations Total Value Average Loan Average Fees Average Rate
    Other 223 $41,315,000 $185,269 $0 0.00%

    For 2018, Citizens Bank's most frequently cited loan duration was Other, with 223 originations.

    Loan Sizing

    Loan Size Originations Total Value Average Loan Average Fees Average Rate
    $100k-200k 86 $12,780,000 $148,605 $0 0.00%
    $200k-400k 63 $17,585,000 $279,127 $0 0.00%
    $100,000 or less 62 $2,750,000 $44,355 $0 0.00%
    $400k-600k 8 $3,630,000 $453,750 $0 0.00%
    $1MM+ 2 $3,250,000 $1,625,000 $0 0.00%
    $600k-1MM 2 $1,320,000 $660,000 $0 0.00%

    2018 saw Citizens Bank place emphasis on $100k-200k loans with 86 originations, totaling $12,780,000 in origination value.

    Applicant Income

    Applicant Income Originations Total Value Average Loan Average Fees Average Rate
    $100k-150k 59 $10,565,000 $179,068 $0 0.00%
    $75k-100k 42 $6,910,000 $164,524 $0 0.00%
    $50k-75k 35 $5,115,000 $146,143 $0 0.00%
    $50k or less 30 $3,050,000 $101,667 $0 0.00%
    $150k-250k 18 $3,510,000 $195,000 $0 0.00%
    $250k+ 13 $3,925,000 $301,923 $0 0.00%

    Citizens Bank lent most frequently to those with incomes in the $100k-150k range, with 59 originations. The second most popular income band? $75k-100k, with 42 originations.

    Applicant Debt to Income Ratio

    DTI Ratio Originations Total Value Average Loan Average Fees Average Rate
    Exempt% 223 $41,315,000 $185,269 $0 0.00%

    Citizens Bank lent most frequently to those with DTI ratios of Exempt%, with 223 originations.

    Ethnicity Mix

    Applicant Ethnicity Originations Total Value Average Loan Average Fees Average Rate
    White 197 $33,515,000 $170,127 $0 0.00%
    Not applicable 18 $6,160,000 $342,222 $0 0.00%
    Not provided 7 $1,595,000 $227,857 $0 0.00%
    Black 1 $45,000 $45,000 $0 0.00%

    Approval Rates

    Total approvals of all applications
    86.83%

    Citizens Bank has an average approval rate.

    Pick Rate

    Approvals leading to origination
    80.27%

    Citizens Bank has a below average pick rate.

    Points and Fees

    Points Originations Total Value Average Loan
    Exempt 223 $41,315,000 $185,269

    Occupancy Type Mix

    Dwelling Type Originations Total Value Average Loan
    Multifamily:Manufactured 1 $1,005,000 $1,005,000
    Multifamily:Site-Built 3 $2,975,000 $991,667
    Single Family (1-4 Units):Site-Built 219 $37,335,000 $170,479

    Complaints

    Bank Name Product Issue 2018 CPFB Complaints % of Total Issues
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 9 5.3%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Closing on a mortgage 5 2.9%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Improper use of your report 1 0.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Incorrect information on your report 1 0.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Problem with a credit reporting company's investigation into an existing problem 1 0.6%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Struggling to pay mortgage 16 9.4%
    CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Trouble during payment process 36 21.1%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Applying for a mortgage or refinancing an existing mortgage 2 1.2%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Closing on a mortgage 3 1.8%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Struggling to pay mortgage 8 4.7%
    CITIZENS FINANCIAL GROUP, INC. FHA mortgage Trouble during payment process 3 1.8%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Applying for a mortgage or refinancing an existing mortgage 9 5.3%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Closing on a mortgage 3 1.8%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Struggling to pay mortgage 7 4.1%
    CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Trouble during payment process 41 24.0%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Applying for a mortgage or refinancing an existing mortgage 2 1.2%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Closing on a mortgage 3 1.8%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Struggling to pay mortgage 4 2.3%
    CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Trouble during payment process 15 8.8%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Struggling to pay mortgage 1 0.6%
    CITIZENS FINANCIAL GROUP, INC. VA mortgage Trouble during payment process 1 0.6%

    Bank Details

    Branches

    Bank Name Branch Branch Type Deposits (000's)
    Citizens Bank 1010 North Rochester Street Mukwonago, WI 53149 Full Service Retail $6,887
    Citizens Bank 12455 W. Janesville Rd Muskego, WI 53150 Limited, Mobile/Seasonal Office $0
    Citizens Bank 2109 Corporate Drive Waukesha, WI 53189 Full Service B&M $31,963
    Citizens Bank 2541a Main Street East Troy, WI 53120 Full Service B&M $29,490
    Citizens Bank 301 North Rochester Mukwonago, WI 53149 Full Service B&M $257,714
    Citizens Bank 3238 West Main Street East Troy, WI 53120 Full Service Retail $16,653
    Citizens Bank 5450 South Moorland Road New Berlin, WI 53151 Full Service B&M $41,319
    Citizens Bank 841 County Nn East Mukwonago, WI 53149 Limited, Mobile/Seasonal Office $0
    Citizens Bank 875 South Rochester Street Mukwonago, WI 53149 Full Service B&M $16,657
    Citizens Bank S74 W17005 South Janesville Road Muskego, WI 53150 Full Service Retail $17,991
    Citizens Bank S90 W35680 Highway Nn Eagle, WI 53119 Full Service B&M $30,613
    Citizens Bank W181 S8540 Lodge Boulevard Muskego, WI 53150 Limited, Mobile/Seasonal Office $0
    Citizens Bank W230 S9125 Clark Street Big Bend, WI 53103 Full Service B&M $82,796
    Citizens Bank W236 S7050 Big Bend Drive Big Bend, WI 53103 Full Service B&M $53,206
    Citizens Bank W307 S4821 Highway 83 Genesee Depot, WI 53127 Full Service B&M $46,257

    For 2018, Citizens Bank had 15 branches.

    Yearly Performance Overview

    Bank Income

    Item Value (in 000's)
    Total interest income $27,405
    Net interest income $22,971
    Total noninterest income $5,473
    Gross Fiduciary activities income $0
    Service charges on deposit accounts $987
    Trading account gains and fees $0
    Additional Noninterest Income $4,486
    Pre-tax net operating income $10,668
    Securities gains (or losses, -) $3
    Income before extraordinary items $8,151
    Discontinued Operations (Extraordinary gains, net) $0
    Net income of bank and minority interests $8,151
    Minority interest net income $0
    Net income $8,151
    Sale, conversion, retirement of capital stock, net $0
    Net operating income $8,148

    Citizens Bank's gross interest income from loans was $27,405,000.
    Citizens Bank's net interest income from loans was $22,971,000.
    Citizens Bank's fee based income from loans was $987,000.
    Citizens Bank's net income from loans was $8,151,000.

    Bank Expenses

    Item Value (in 000's)
    Total interest expense $4,434
    Provision for credit losses $250
    Total noninterest expense $17,526
    Salaries and employee benefits $10,955
    Premises and equipment expense $2,151
    Additional noninterest expense $4,420
    Applicable income taxes $2,520
    Net charge-offs $1,030
    Cash dividends $2,100

    Citizens Bank's interest expense for loans was $4,434,000.
    Citizens Bank's payroll and benefits expense were $10,955,000.
    Citizens Bank's property, plant and equipment expenses $2,151,000.

    Loan Performance

    Type of Loan % of Loans Noncurrent (30+ days, end of period snapshot)
    All loans 1.0%
    Real Estate loans 0.0%
    Construction & Land Development loans 0.0%
    Nonfarm, nonresidential loans 0.0%
    Multifamily residential loans 0.0%
    1-4 family residential loans 0.0%
    HELOC loans 0.0%
    All other family 0.0%
    Commercial & industrial loans 9.0%
    Personal loans 0.0%
    Credit card loans 0.0%
    Other individual loans 0.0%
    Auto loans 0.0%
    Other consumer loans 0.0%
    Unsecured commercial real estate loans 0.0%

    Deposits

    Type Value (in 000's)
    Total deposits $658,532
    Deposits held in domestic offices $658,532
    Deposits by Individuals, partnerships, and corporations $595,024
    Deposits by U.S. Government $0
    Deposits by States and political subdivisions in the U.S. $63,508
    Deposits by Commercial banks and other depository institutions in U.S. $0
    Deposits by Banks in foreign countries $0
    Deposits by Foreign governments and official institutions $0
    Transaction accounts $197,253
    Demand deposits $136,037
    Nontransaction accounts $461,279
    Money market deposit accounts (MMDAs) $179,443
    Other savings deposits (excluding MMDAs) $118,258
    Total time deposits $163,579
    Total time and savings deposits $522,495
    Noninterest-bearing deposits $134,281
    Interest-bearing deposits $524,251
    Retail deposits $644,091
    IRAs and Keogh plan accounts $37,155
    Brokered deposits $5
    Deposits held in foreign offices $0

    Assets

    Asset Value (in 000's)
    Total Assets $751,153
    Cash & Balances due from depository institutions $83,318
    Interest-bearing balances $71,560
    Total securities $143,414
    Federal funds sold & reverse repurchase $484
    Net loans and leases $495,374
    Loan and leases loss allowance $3,724
    Trading account assets $0
    Bank premises and fixed assets $9,335
    Other real estate owned $1,100
    Goodwill and other intangibles $2,133
    All other assets $15,995

    Liabilities

    Liabilities Value (in 000's)
    Total liabilities and capital $751,153
    Total Liabilities $658,914
    Total deposits $658,532
    Interest-bearing deposits $524,251
    Deposits held in domestic offices $658,532
    % insured (estimated) $84
    Federal funds purchased and repurchase agreements $0
    Trading liabilities $0
    Other borrowed funds $0
    Subordinated debt $0
    All other liabilities $382

    Issued Loan Types

    Type Value (in 000's)
    Net loans and leases $495,374
    Loan and leases loss allowance $3,724
    Total loans and leases (domestic) $499,098
    All real estate loans $439,082
    Real estate loans in domestic offices $439,082
    Construction and development loans $42,248
    Residential 1-4 family construction $11,824
    Other construction, all land development and other land $30,424
    Loans secured by nonfarm nonresidential properties $278,826
    Nonfarm nonresidential secured by owner-occupied properties $133,694
    Commercial real estate & other non-farm, non-residential $145,132
    Multifamily residential real estate $31,709
    1-4 family residential loans $85,880
    Farmland loans $419
    Loans held in foreign offices $0
    Farm loans $96
    Commercial and industrial loans $54,724
    To non-U.S. addressees $0
    Loans to individuals $1,268
    Credit card loans $0
    Related Plans $41
    Consumer Auto Loans $0
    Other loans to individuals $1,227
    All other loans & leases $3,928
    Loans to foreign governments and official institutions $0
    Other loans $3,928
    Loans to depository institutions and acceptances of other banks $0
    Loans not secured by real estate $0
    Loans secured by real estate to non-U.S. addressees $0
    Restructured Loans & leases $2,960
    Non 1-4 family restructured loans & leases $1,852
    Total loans and leases (foreign) $0

    Citizens Bank had $495,374,000 of loans outstanding in 2018. $439,082,000 of loans were in real estate loans. $42,248,000 of loans were in development loans. $31,709,000 of loans were in multifamily mortgage loans. $85,880,000 of loans were in 1-4 family mortgage loans. $96,000 of loans were in farm loans. $0 of loans were in credit card loans. $0 of loans were in the auto loan category.

    Small Business Loans

    Categorization # of Loans in Category $ amount of loans (in 000's) Average $/loan
    Nonfarm, nonresidential loans - <$1MM 398 $102,970 $258,719
    Nonfarm, nonresidential loans - <$100k 69 $3,432 $49,739
    Nonfarm, nonresidential loans - $100-250k 134 $19,195 $143,246
    Nonfarm, nonresidential loans - $250k-1MM 195 $80,343 $412,015
    Commercial & Industrial, US addressed loans - <$1MM 543 $28,024 $51,610
    Commercial & Industrial, US addressed loans - <$100k 397 $8,898 $22,413
    Commercial & Industrial, US addressed loans - $100-250k 93 $9,348 $100,516
    Commercial & Industrial, US addressed loans - $250k-1MM 53 $9,778 $184,491
    Farmland loans - <$1MM 1 $418 $418,000
    Farmland loans - $250k-1MM 1 $418 $418,000
    Agriculture operations loans - <$1MM 2 $96 $48,000
    Agriculture operations loans - <$100k 2 $96 $48,000