Citizens Bank Mortgage Rates, Fees & Info
Mukwonago, WILEI: 5493002FSR6V2NM1K863
Tax ID: 39-0210030
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Mortgage Data
Bank Data
Review & Overview
Citizens Bank is a smaller bank specializing in Refi and Cash Out Refi loans. Citizens Bank has a high proportion of conventional loans. Their top markets by origination volume include: Milwaukee, Whitewater, Racine, Watertown, and Chicago among others. We have data for 15 markets. (Some data included below & more in-depth data is available with an active subscription.)Citizens Bank has an above average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders.
We show data for every lender and do not change our ratings-- even if an organization is a paid advertiser. Our consensus data does have lag, but it is highly correlated to a lender's rates & fees relative to their markets. This means that if a bank is a low fee/rate lender the past-- chances are they are still one today. Our SimulatedRates™ use advanced statistical techniques to forecast different rates based on a lender's historical data.
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SimulatedRates™Mortgage Type |
Simulated Rate | Simulation Date |
|---|---|---|
| 30 Year Conventional Purchase | 6.76% | 4/22/24 |
| 30 Year Conventional Refi | 6.38% | 4/22/24 |
| 30 Year Cash-out Refi | 6.38% | 4/22/24 |
| 15 Year Conventional Purchase | 6.32% | 4/22/24 |
| 15 Year Conventional Refi | 5.97% | 4/22/24 |
| 15 Year Cash-out Refi | 5.97% | 4/22/24 |
| These are simulated rates generated by our proprietary machine learning models. These are not guaranteed by the bank. They are our estimates based on a lender's past behaviors combined with current market conditions. Contact an individual lender for their actual rates. Our models use fixed rate terms for conforming loans, 700+ FICO, 10% down for FHA and 20% for conventional. These are based on consensus, historical data-- not advertised promotional rates. | ||
Citizens Bank Mortgage Calculator
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The default purchase price is the median sales price across the US for 2022Q4, per FRED.
Originations
835Origination Dollar Volume (All Markets)
$178,615,000Employee count
157Top Markets
Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.
| Market | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| MILWAUKEE-WAUKESHA, WI (FHA|USDA|VA) | 545 | $119,225,000 | $218,761 | $0 | 0.00% |
| Whitewater, WI (FHA|USDA|VA) | 156 | $32,610,000 | $209,038 | $0 | 0.00% |
| RACINE, WI (FHA|USDA|VA) | 80 | $15,940,000 | $199,250 | $0 | 0.00% |
| Watertown-Fort Atkinson, WI (FHA|USDA|VA) | 18 | $3,580,000 | $198,889 | $0 | 0.00% |
| Outside of Metro Areas | 13 | $3,105,000 | $238,846 | $0 | 0.00% |
| Chicago-Naperville-Elgin, IL-IN-WI (FHA|USDA|VA) | 6 | $1,120,000 | $186,667 | $0 | 0.00% |
| MADISON, WI (FHA|USDA|VA) | 4 | $1,010,000 | $252,500 | $0 | 0.00% |
| Beaver Dam, WI (FHA|USDA|VA) | 3 | $455,000 | $151,667 | $0 | 0.00% |
| GREEN BAY, WI (FHA|USDA|VA) | 2 | $360,000 | $180,000 | $0 | 0.00% |
| JANESVILLE-BELOIT, WI (FHA|USDA|VA) | 2 | $290,000 | $145,000 | $0 | 0.00% |
| Marinette, WI-MI (FHA|USDA|VA) | 2 | $270,000 | $135,000 | $0 | 0.00% |
| EAU CLAIRE, WI (FHA|USDA|VA) | 1 | $215,000 | $215,000 | $0 | 0.00% |
| APPLETON, WI (FHA|USDA|VA) | 1 | $155,000 | $155,000 | $0 | 0.00% |
| Manitowoc, WI (FHA|USDA|VA) | 1 | $155,000 | $155,000 | $0 | 0.00% |
| LA CROSSE-ONALASKA, WI-MN (FHA|USDA|VA) | 1 | $125,000 | $125,000 | $0 | 0.00% |
Similar Lenders
We use machine learning to identify the top lenders compared against Citizens Bank based on their rates and fees, along with other useful metrics. A lower similarity rank signals a stronger match.
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Product Mix
| Loan Type | Originations | Total Value | Avg. Loan | Avg. Fees | Avg. Rate |
|---|---|---|---|---|---|
| Conventional | 835 | $178,615,000 | $213,910 | $0 | 0.00% |
For 2020, Citizens Bank's most frequently originated type of loan was Conventional, with 835 originations.
Loan Reason
For 2020, Citizens Bank's most frequently cited loan purpose was Refi, with 432 originations. The 2nd most popular reason was Cash Out Refi, with 250 originations.
Loan Duration/Length
| Loan Length | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Other | 835 | $178,615,000 | $213,910 | $0 | 0.00% |
For 2020, Citizens Bank's most frequently cited loan duration was Other, with 835 originations.
Loan Sizing
2020 saw Citizens Bank place emphasis on $100k-200k loans with 384 originations, totaling $57,430,000 in origination value.
Applicant Income
Citizens Bank lent most frequently to those with incomes in the $100k-150k range, with 228 originations. The second most popular income band? $50k-75k, with 143 originations.
Applicant Debt to Income Ratio
| DTI Ratio | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Exempt% | 835 | $178,615,000 | $213,910 | $0 | 0.00% |
Citizens Bank lent most frequently to those with DTI ratios of Exempt%, with 835 originations.
Ethnicity Mix
Approval Rates
Total approvals of all applications94.57%
Citizens Bank has an average approval rate.
Pick Rate
Approvals leading to origination87.54%
Citizens Bank has an average pick rate.
Points and Fees
| Points | Originations | Total Value | Average Loan |
|---|---|---|---|
| Exempt | 835 | $178,615,000 | $213,910 |
Occupancy Type Mix
| Dwelling Type | Originations | Total Value | Average Loan |
|---|---|---|---|
| Multifamily:Site-Built | 13 | $11,225,000 | $863,462 |
| Single Family (1-4 Units):Site-Built | 822 | $167,390,000 | $203,637 |
Complaints
| Bank Name | Product | Issue | 2020 CPFB Complaints | % of Total Issues |
|---|---|---|---|---|
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Applying for a mortgage or refinancing an existing mortgage | 35 | 12.8% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Closing on a mortgage | 13 | 4.7% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Credit monitoring or identity theft protection services | 1 | 0.4% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Incorrect information on your report | 5 | 1.8% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Problem with a credit reporting company's investigation into an existing problem | 1 | 0.4% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Struggling to pay mortgage | 26 | 9.5% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Trouble during payment process | 109 | 39.8% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Applying for a mortgage or refinancing an existing mortgage | 3 | 1.1% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Struggling to pay mortgage | 6 | 2.2% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Trouble during payment process | 7 | 2.6% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Applying for a mortgage or refinancing an existing mortgage | 8 | 2.9% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Closing on a mortgage | 3 | 1.1% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Struggling to pay mortgage | 6 | 2.2% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Trouble during payment process | 20 | 7.3% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Applying for a mortgage or refinancing an existing mortgage | 7 | 2.6% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Closing on a mortgage | 4 | 1.5% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Struggling to pay mortgage | 2 | 0.7% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Trouble during payment process | 11 | 4.0% |
| CITIZENS FINANCIAL GROUP, INC. | VA mortgage | Struggling to pay mortgage | 3 | 1.1% |
| CITIZENS FINANCIAL GROUP, INC. | VA mortgage | Trouble during payment process | 4 | 1.5% |
Bank Details
Branches
| Bank Name | Branch | Branch Type | Deposits (000's) |
|---|---|---|---|
| Citizens Bank | 1010 North Rochester Street Mukwonago, WI 53149 | Full Service Retail | $7,679 |
| Citizens Bank | 12455 W. Janesville Rd Muskego, WI 53150 | Limited, Mobile/Seasonal Office | $0 |
| Citizens Bank | 2109 Corporate Drive Waukesha, WI 53189 | Full Service B&M | $42,004 |
| Citizens Bank | 2541a Main Street East Troy, WI 53120 | Full Service B&M | $39,182 |
| Citizens Bank | 301 North Rochester Mukwonago, WI 53149 | Full Service B&M | $302,825 |
| Citizens Bank | 3238 West Main Street East Troy, WI 53120 | Full Service Retail | $30,446 |
| Citizens Bank | 5450 South Moorland Road New Berlin, WI 53151 | Full Service B&M | $46,406 |
| Citizens Bank | 841 County Nn East Mukwonago, WI 53149 | Limited, Mobile/Seasonal Office | $0 |
| Citizens Bank | 875 South Rochester Street Mukwonago, WI 53149 | Full Service B&M | $21,627 |
| Citizens Bank | S74 W17005 South Janesville Road Muskego, WI 53150 | Full Service Retail | $17,351 |
| Citizens Bank | S90 W35680 Highway Nn Eagle, WI 53119 | Full Service B&M | $37,767 |
| Citizens Bank | W181 S8540 Lodge Boulevard Muskego, WI 53150 | Limited, Mobile/Seasonal Office | $0 |
| Citizens Bank | W230 S9125 Clark Street Big Bend, WI 53103 | Full Service B&M | $96,289 |
| Citizens Bank | W236 S7050 Big Bend Drive Big Bend, WI 53103 | Full Service B&M | $71,150 |
| Citizens Bank | W307n4823 Hwy 83 Mukwonago, WI 53149 | Full Service B&M | $55,748 |
For 2020, Citizens Bank had 15 branches.
Yearly Performance Overview
Bank Income
| Item | Value (in 000's) |
|---|---|
| Total interest income | $32,078 |
| Net interest income | $27,457 |
| Total noninterest income | $10,606 |
| Gross Fiduciary activities income | $0 |
| Service charges on deposit accounts | $726 |
| Trading account gains and fees | $0 |
| Additional Noninterest Income | $9,880 |
| Pre-tax net operating income | $15,376 |
| Securities gains (or losses, -) | $0 |
| Income before extraordinary items | $11,699 |
| Discontinued Operations (Extraordinary gains, net) | $0 |
| Net income of bank and minority interests | $11,699 |
| Minority interest net income | $0 |
| Net income | $11,699 |
| Sale, conversion, retirement of capital stock, net | $0 |
| Net operating income | $11,699 |
Citizens Bank's gross interest income from loans was $32,078,000.
Citizens Bank's net interest income from loans was $27,457,000.
Citizens Bank's fee based income from loans was $726,000.
Citizens Bank's net income from loans was $11,699,000.
Bank Expenses
| Item | Value (in 000's) |
|---|---|
| Total interest expense | $4,621 |
| Provision for credit losses | $1,905 |
| Total noninterest expense | $20,782 |
| Salaries and employee benefits | $13,340 |
| Premises and equipment expense | $1,995 |
| Additional noninterest expense | $5,447 |
| Applicable income taxes | $3,677 |
| Net charge-offs | $-159 |
| Cash dividends | $2,400 |
Citizens Bank's interest expense for loans was $4,621,000.
Citizens Bank's payroll and benefits expense were $13,340,000.
Citizens Bank's property, plant and equipment expenses $1,995,000.
Loan Performance
| Type of Loan | % of Loans Noncurrent (30+ days, end of period snapshot) |
|---|---|
| All loans | 0.0% |
| Real Estate loans | 0.0% |
| Construction & Land Development loans | 0.0% |
| Nonfarm, nonresidential loans | 0.0% |
| Multifamily residential loans | 0.0% |
| 1-4 family residential loans | 1.0% |
| HELOC loans | 0.0% |
| All other family | 1.0% |
| Commercial & industrial loans | 0.0% |
| Personal loans | 0.0% |
| Credit card loans | 0.0% |
| Other individual loans | 0.0% |
| Auto loans | 0.0% |
| Other consumer loans | 0.0% |
| Unsecured commercial real estate loans | 0.0% |
Deposits
| Type | Value (in 000's) |
|---|---|
| Total deposits | $809,920 |
| Deposits held in domestic offices | $809,920 |
| Deposits by Individuals, partnerships, and corporations | $740,039 |
| Deposits by U.S. Government | $0 |
| Deposits by States and political subdivisions in the U.S. | $69,881 |
| Deposits by Commercial banks and other depository institutions in U.S. | $0 |
| Deposits by Banks in foreign countries | $0 |
| Deposits by Foreign governments and official institutions | $0 |
| Transaction accounts | $268,421 |
| Demand deposits | $20,186 |
| Nontransaction accounts | $541,499 |
| Money market deposit accounts (MMDAs) | $213,399 |
| Other savings deposits (excluding MMDAs) | $159,866 |
| Total time deposits | $168,234 |
| Total time and savings deposits | $789,734 |
| Noninterest-bearing deposits | $207,354 |
| Interest-bearing deposits | $602,566 |
| Retail deposits | $789,120 |
| IRAs and Keogh plan accounts | $37,745 |
| Brokered deposits | $0 |
| Deposits held in foreign offices | $0 |
Assets
| Asset | Value (in 000's) |
|---|---|
| Total Assets | $930,850 |
| Cash & Balances due from depository institutions | $145,943 |
| Interest-bearing balances | $141,209 |
| Total securities | $160,210 |
| Federal funds sold & reverse repurchase | $0 |
| Net loans and leases | $595,295 |
| Loan and leases loss allowance | $6,706 |
| Trading account assets | $0 |
| Bank premises and fixed assets | $9,093 |
| Other real estate owned | $0 |
| Goodwill and other intangibles | $2,523 |
| All other assets | $17,786 |
Liabilities
| Liabilities | Value (in 000's) |
|---|---|
| Total liabilities and capital | $930,850 |
| Total Liabilities | $816,373 |
| Total deposits | $809,920 |
| Interest-bearing deposits | $602,566 |
| Deposits held in domestic offices | $809,920 |
| % insured (estimated) | $81 |
| Federal funds purchased and repurchase agreements | $0 |
| Trading liabilities | $0 |
| Other borrowed funds | $4,000 |
| Subordinated debt | $0 |
| All other liabilities | $2,453 |
Issued Loan Types
| Type | Value (in 000's) |
|---|---|
| Net loans and leases | $595,295 |
| Loan and leases loss allowance | $6,706 |
| Total loans and leases (domestic) | $602,001 |
| All real estate loans | $504,027 |
| Real estate loans in domestic offices | $504,027 |
| Construction and development loans | $78,060 |
| Residential 1-4 family construction | $9,706 |
| Other construction, all land development and other land | $68,354 |
| Loans secured by nonfarm nonresidential properties | $322,042 |
| Nonfarm nonresidential secured by owner-occupied properties | $116,103 |
| Commercial real estate & other non-farm, non-residential | $205,939 |
| Multifamily residential real estate | $37,630 |
| 1-4 family residential loans | $65,967 |
| Farmland loans | $328 |
| Loans held in foreign offices | $0 |
| Farm loans | $25 |
| Commercial and industrial loans | $94,110 |
| To non-U.S. addressees | $0 |
| Loans to individuals | $887 |
| Credit card loans | $0 |
| Related Plans | $26 |
| Consumer Auto Loans | $0 |
| Other loans to individuals | $861 |
| All other loans & leases | $2,952 |
| Loans to foreign governments and official institutions | $0 |
| Other loans | $2,952 |
| Loans to depository institutions and acceptances of other banks | $0 |
| Loans not secured by real estate | $0 |
| Loans secured by real estate to non-U.S. addressees | $0 |
| Restructured Loans & leases | $2,095 |
| Non 1-4 family restructured loans & leases | $1,728 |
| Total loans and leases (foreign) | $0 |
Citizens Bank had $595,295,000 of loans outstanding in 2020. $504,027,000 of loans were in real estate loans. $78,060,000 of loans were in development loans. $37,630,000 of loans were in multifamily mortgage loans. $65,967,000 of loans were in 1-4 family mortgage loans. $25,000 of loans were in farm loans. $0 of loans were in credit card loans. $0 of loans were in the auto loan category.
Small Business Loans
| Categorization | # of Loans in Category | $ amount of loans (in 000's) | Average $/loan |
|---|---|---|---|
| Nonfarm, nonresidential loans - <$1MM | 360 | $95,605 | $265,569 |
| Nonfarm, nonresidential loans - <$100k | 46 | $2,131 | $46,326 |
| Nonfarm, nonresidential loans - $100-250k | 116 | $14,964 | $129,000 |
| Nonfarm, nonresidential loans - $250k-1MM | 198 | $78,510 | $396,515 |
| Commercial & Industrial, US addressed loans - <$1MM | 977 | $51,364 | $52,573 |
| Commercial & Industrial, US addressed loans - <$100k | 738 | $17,762 | $24,068 |
| Commercial & Industrial, US addressed loans - $100-250k | 158 | $15,923 | $100,778 |
| Commercial & Industrial, US addressed loans - $250k-1MM | 81 | $17,679 | $218,259 |
| Farmland loans - <$1MM | 2 | $328 | $164,000 |
| Farmland loans - $100-250k | 1 | $139 | $139,000 |
| Farmland loans - $250k-1MM | 1 | $189 | $189,000 |
| Agriculture operations loans - <$1MM | 1 | $25 | $25,000 |
| Agriculture operations loans - $100-250k | 1 | $25 | $25,000 |