Citizens Business Bank Mortgage Rates, Fees & Info

Ontario, CA

LEI: 549300L36QZWPHM6FP31

Tax ID: 95-2868024

2021 Data | 2020 Data | 2019 Data | 2018 Data


Overview

Citizens Business Bank is a smaller bank specializing in Refi and Home Purchase loans. Citizens Business Bank has a high proportion of conventional loans. Their top markets include Los Angeles, Visalia, Fresno, San Diego, and Bakersfield among others. Citizens Business Bank has an average approval rate for mortages when compared nationally. They have a below average pick rate when compared to the same sample of other lendors.


Originations

134

Origination Dollar Volume (All Markets)

$182,770,000

Employee count

975

Top Markets

Market Originations Total Value Average Loan Average Fees Average Rate
Los Angeles-Long Beach-Anaheim, CA (FHA|USDA|VA) 50 $72,600,000 $1,452,000 $0 0.00%
VISALIA, CA (FHA|USDA|VA) 8 $17,160,000 $2,145,000 $0 0.00%
FRESNO, CA (FHA|USDA|VA) 15 $15,215,000 $1,014,333 $0 0.00%
SAN DIEGO-CHULA VISTA-CARLSBAD, CA (FHA|USDA|VA) 10 $13,370,000 $1,337,000 $0 0.00%
BAKERSFIELD, CA (FHA|USDA|VA) 6 $12,240,000 $2,040,000 $0 0.00%
MODESTO, CA (FHA|USDA|VA) 12 $10,560,000 $880,000 $0 0.00%
RIVERSIDE-SAN BERNARDINO-ONTARIO, CA (FHA|USDA|VA) 10 $9,760,000 $976,000 $0 0.00%
MADERA, CA (FHA|USDA|VA) 3 $4,015,000 $1,338,333 $0 0.00%
Pullman, WA (FHA|USDA|VA) 1 $3,635,000 $3,635,000 $0 0.00%
San Francisco-Oakland-Berkeley, CA (FHA|USDA|VA) 3 $3,565,000 $1,188,333 $0 0.00%
SANTA MARIA-SANTA BARBARA, CA (FHA|USDA|VA) 2 $3,290,000 $1,645,000 $0 0.00%
OXNARD-THOUSAND OAKS-VENTURA, CA (FHA|USDA|VA) 3 $3,215,000 $1,071,667 $0 0.00%
SAN LUIS OBISPO-PASO ROBLES, CA (FHA|USDA|VA) 3 $2,685,000 $895,000 $0 0.00%
MERCED, CA (FHA|USDA|VA) 1 $2,265,000 $2,265,000 $0 0.00%
LAKE HAVASU CITY-KINGMAN, AZ (FHA|USDA|VA) 1 $2,005,000 $2,005,000 $0 0.00%
MEMPHIS, TN-MS-AR (FHA|USDA|VA) 1 $1,705,000 $1,705,000 $0 0.00%
PORTLAND-VANCOUVER-HILLSBORO, OR-WA (FHA|USDA|VA) 1 $1,605,000 $1,605,000 $0 0.00%
STOCKTON, CA (FHA|USDA|VA) 1 $1,405,000 $1,405,000 $0 0.00%
PHOENIX-MESA-CHANDLER, AZ (FHA|USDA|VA) 1 $935,000 $935,000 $0 0.00%
Heber, UT (FHA|USDA|VA) 1 $895,000 $895,000 $0 0.00%
SACRAMENTO-ROSEVILLE-FOLSOM, CA (FHA|USDA|VA) 1 $645,000 $645,000 $0 0.00%

Citizens Business Bank's top markets include Los Angeles, Visalia, Fresno, San Diego, and Bakersfield among others.

Product Mix

Loan Type Originations Total Value Average Loan Average Fees Average Rate
Conventional 134 $182,770,000 $1,363,955 $0 0.00%

For the 2021 period, Citizens Business Bank's most frequently originated loan type of loans were Conventional, with 134 originations.

Loan Reason

Loan Reason Originations Total Value Average Loan Average Fees Average Rate
Refi 74 $112,810,000 $1,524,459 $0 0.00%
Home Purchase 53 $63,435,000 $1,196,887 $0 0.00%
Other 4 $4,830,000 $1,207,500 $0 0.00%
Home Improvement 3 $1,695,000 $565,000 $0 0.00%

For the 2021, Citizens Business Bank's most frequently cited loan purpose of loans were Refi, with 74 originations. The 2nd most popular reason of loans were Home Purchase, with 53 originations.

Loan Duration/Length

Loan Length Originations Total Value Average Loan Average Fees Average Rate
Other 134 $182,770,000 $1,363,955 $0 0.00%

For the 2021, Citizens Business Bank's most frequently cited loan length of loans were Other, with 134 originations.

Loan Sizing

Loan Size Originations Total Value Average Loan Average Fees Average Rate
$1MM+ 74 $147,210,000 $1,989,324 $0 0.00%
$600k-1MM 29 $22,955,000 $791,552 $0 0.00%
$400k-600k 22 $10,350,000 $470,455 $0 0.00%
$200k-400k 8 $2,060,000 $257,500 $0 0.00%
$100k-200k 1 $195,000 $195,000 $0 0.00%

2021 saw Citizens Business Bank place emphasis on $1MM+ loans with 74 originations, totaling $147,210,000 in origination value.

Applicant Income

Applicant Income Originations Total Value Average Loan Average Fees Average Rate
$250k+ 32 $39,290,000 $1,227,813 $0 0.00%
$150k-250k 7 $5,455,000 $779,286 $0 0.00%
$100k-150k 3 $1,965,000 $655,000 $0 0.00%
$75k-100k 2 $480,000 $240,000 $0 0.00%

Citizens Business Bank lent most frequently to those with incomes in the $250k+ range, with 32 originations. The second most popular income band? $150k-250k, with 7 originations.

Applicant Debt to Income Ratio

DTI Ratio Originations Total Value Average Loan Average Fees Average Rate
Exempt% 134 $182,770,000 $1,363,955 $0 0.00%

Citizens Business Bank lent most frequently to those with DTI ratios of Exempt%, with 134 originations.

Ethnicity Mix

Applicant Ethnicity Originations Total Value Average Loan Average Fees Average Rate
Not applicable 76 $122,480,000 $1,611,579 $0 0.00%
White 30 $27,250,000 $908,333 $0 0.00%
Not provided 16 $20,410,000 $1,275,625 $0 0.00%
Asian 6 $6,930,000 $1,155,000 $0 0.00%
Asian Indian 4 $4,390,000 $1,097,500 $0 0.00%
Other Asian 1 $1,075,000 $1,075,000 $0 0.00%
Black 1 $235,000 $235,000 $0 0.00%

Approval Rates

Total approvals of all applications
88.24%

Citizens Business Bank has an average approval rate.

Pick Rate

Approvals leading to origination
71.12%

Citizens Business Bank has a below average pick rate.

Points and Fees

Points Originations Total Value Average Loan
Exempt 134 $182,770,000 $1,363,955

Occupancy Type Mix

Dwelling Type Originations Total Value Average Loan
134 $182,770,000 $1,363,955

Complaints

Bank Name Product Issue 2021 CPFB Complaints % of Total Issues
CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 54 15.6%
CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Closing on a mortgage 22 6.3%
CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Improper use of your report 1 0.3%
CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Incorrect information on your report 6 1.7%
CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Problem with a credit reporting company's investigation into an existing problem 3 0.9%
CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Struggling to pay mortgage 27 7.8%
CITIZENS FINANCIAL GROUP, INC. Conventional home mortgage Trouble during payment process 116 33.4%
CITIZENS FINANCIAL GROUP, INC. FHA mortgage Applying for a mortgage or refinancing an existing mortgage 7 2.0%
CITIZENS FINANCIAL GROUP, INC. FHA mortgage Closing on a mortgage 4 1.2%
CITIZENS FINANCIAL GROUP, INC. FHA mortgage Struggling to pay mortgage 15 4.3%
CITIZENS FINANCIAL GROUP, INC. FHA mortgage Trouble during payment process 19 5.5%
CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Applying for a mortgage or refinancing an existing mortgage 7 2.0%
CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Closing on a mortgage 4 1.2%
CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Incorrect information on your report 2 0.6%
CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Struggling to pay mortgage 2 0.6%
CITIZENS FINANCIAL GROUP, INC. Home equity loan or line of credit (HELOC) Trouble during payment process 27 7.8%
CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Applying for a mortgage or refinancing an existing mortgage 5 1.4%
CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Closing on a mortgage 3 0.9%
CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Improper use of your report 1 0.3%
CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Incorrect information on your report 1 0.3%
CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Struggling to pay mortgage 3 0.9%
CITIZENS FINANCIAL GROUP, INC. Other type of mortgage Trouble during payment process 13 3.7%
CITIZENS FINANCIAL GROUP, INC. VA mortgage Struggling to pay mortgage 2 0.6%
CITIZENS FINANCIAL GROUP, INC. VA mortgage Trouble during payment process 3 0.9%

Bank Details

Branches

Bank Name Branch Branch Type Deposits (000's)
Citizens Business Bank 200 East Citrus Avenue Redlands, CA 92373 Full Service B&M $234,326
Citizens Business Bank 12070 Telegraph Rd, Ste 107 Santa Fe Springs, CA 90670 Full Service B&M $124,669
Citizens Business Bank 1230 17th Street Bakersfield, CA 93301 Full Service B&M $184,707
Citizens Business Bank 12680 High Bluff Drive San Diego, CA 92130 Full Service B&M $51,158
Citizens Business Bank 12808 Central Avenue Chino, CA 91710 Full Service B&M $704,226
Citizens Business Bank 1401 Dove St. Newport Beach, CA 92660 Full Service B&M $186,249
Citizens Business Bank 1555 East Highland Avenue San Bernardino, CA 92404 Full Service B&M $157,339
Citizens Business Bank 1613 Inyo Street Delano, CA 93215 Full Service B&M $87,645
Citizens Business Bank 16830 Ventura Blvd Suite 310, Suite 310 Encino, CA 91436 Full Service B&M $380,249
Citizens Business Bank 1800 N. Sepulveda Boulevard Manhattan Beach, CA 90266 Full Service B&M $111,550
Citizens Business Bank 1900 Avenue Of The Stars, Suite 1820 Los Angeles, CA 90067 Full Service B&M $114,938
Citizens Business Bank 1901 E. Prosperity Avenue Tulare, CA 93274 Full Service B&M $164,282
Citizens Business Bank 19197 Town Center Drive Apple Valley, CA 92307 Full Service B&M $159,217
Citizens Business Bank 610 W. Ash, Suite 1100 San Diego, CA 92101 Full Service B&M $44,263
Citizens Business Bank 625 Fair Oaks Ave, Suite190 South Pasadena, CA 91030 Full Service B&M $206,549
Citizens Business Bank 701 North Haven Avenue Ontario, CA 91764 Full Service B&M $625,681
Citizens Business Bank 701 West Main Street Visalia, CA 93291 Full Service B&M $387,838
Citizens Business Bank 77 Plaza Square Orange, CA 92866 Full Service B&M $331,470
Citizens Business Bank 7733 North Fresno Street Fresno, CA 93720 Full Service B&M $313,980
Citizens Business Bank 7755 Center Avenue Suite 1250 Huntington Beach, CA 92647 Full Service B&M $69,589
Citizens Business Bank 800 Glenneyre Street Laguna Beach, CA 92651 Full Service B&M $46,816
Citizens Business Bank 818 North Mountain Avenue Upland, CA 91786 Full Service B&M $363,438
Citizens Business Bank 850 E. Las Tunas Dr San Gabriel, CA 91776 Full Service B&M $123,654
Citizens Business Bank 9244 Sierra Avenue Fontana, CA 92335 Full Service B&M $71,002
Citizens Business Bank 970 W. 190th Street, Suite 120 Torrance, CA 90502 Full Service B&M $350,333
Citizens Business Bank 100 East Huntington Drive Monrovia, CA 91016 Full Service B&M $136,599
Citizens Business Bank 1000 North Brand Boulevard Glendale, CA 91202 Full Service B&M $272,099
Citizens Business Bank 101 W. Huntington Drive Arcadia, CA 91007 Full Service B&M $0
Citizens Business Bank 1010 E Colorado Blvd Pasadena, CA 91106 Full Service B&M $1,362,282
Citizens Business Bank 1095 North Garey Avenue Pomona, CA 91767 Full Service B&M $192,827
Citizens Business Bank 1101 Anacapa Street Santa Barbara, CA 93101 Full Service B&M $21,106
Citizens Business Bank 1201 East Katella Avenue Orange, CA 92867 Full Service B&M $236,043
Citizens Business Bank 301 Vanderbilt Way San Bernardino, CA 92408 Full Service B&M $747,938
Citizens Business Bank 30100 Town Center Drive, Suite Q Laguna Niguel, CA 92677 Full Service B&M $77,388
Citizens Business Bank 310 N Harbor Blvd, Ste 101 Fullerton, CA 92832 Full Service B&M $128,206
Citizens Business Bank 3260 Telegraph Road Ventura, CA 93003 Full Service B&M $163,923
Citizens Business Bank 3695 Main Street Riverside, CA 92501 Full Service B&M $234,116
Citizens Business Bank 3911 Coffee Rd Ste A Bakersfield, CA 93308 Full Service B&M $59,359
Citizens Business Bank 4100 West Alameda Avenue Burbank, CA 91505 Full Service B&M $193,433
Citizens Business Bank 42548 Tenth Street West Lancaster, CA 93534 Full Service B&M $69,728
Citizens Business Bank 4744 Quail Lakes Drive, Suite A Stockton, CA 95207 Full Service B&M $24,118
Citizens Business Bank 4900 South Eastern Avenue, Suite 200 City Of Commerce, CA 90040 Full Service B&M $151,653
Citizens Business Bank 5060 California Avenue Bakersfield, CA 93309 Full Service B&M $185,917
Citizens Business Bank 55 E. Huntington Dr., Suite 100 Arcadia, CA 91006 Full Service B&M $119,692
Citizens Business Bank 973 East Badillo Street Covina, CA 91724 Full Service B&M $198,245
Citizens Business Bank 9754 Rush St South El Monte, CA 91733 Full Service B&M $118,600
Citizens Business Bank One Civic Center Drive, Suite B La Canada Flintridge, CA 91011 Full Service B&M $138,632
Citizens Business Bank 2000 East 4th Street, Suite 100 Santa Ana, CA 92705 Full Service B&M $123,992
Citizens Business Bank 2001 Howard Road Suite 101 Madera, CA 93637 Full Service B&M $117,853
Citizens Business Bank 225 West Sixth Street Corona, CA 92882 Full Service B&M $305,172
Citizens Business Bank 23046 Avenida De La Carlota, Ste 100 Laguna Hills, CA 92653 Full Service B&M $155,397
Citizens Business Bank 2357-B Pickwick Drive Camarillo, CA 93010 Full Service B&M $57,496
Citizens Business Bank 2400 E. Gonzales Road Oxnard, CA 93036 Full Service B&M $86,773
Citizens Business Bank 2650 East Imperial Highway Brea, CA 92821 Full Service B&M $378,280
Citizens Business Bank 2663 Townsgate Road Westlake Village, CA 91361 Full Service B&M $61,061
Citizens Business Bank 275 Main Street El Segundo, CA 90245 Full Service B&M $118,364
Citizens Business Bank 2800 North Hollywood Way Burbank, CA 91505 Full Service B&M $817,350
Citizens Business Bank 28470 Avenue Stanford Suite 110 Santa Clarita, CA 91355 Full Service B&M $72,608

For 2021, Citizens Business Bank had 58 branches.

Yearly Performance Overview

Bank Income

Item Value (in 000's)
Total interest income $420,630
Net interest income $414,706
Total noninterest income $47,849
Gross Fiduciary activities income $9,045
Service charges on deposit accounts $18,003
Trading account gains and fees $170
Additional Noninterest Income $20,631
Pre-tax net operating income $304,634
Securities gains (or losses, -) $-486
Income before extraordinary items $217,099
Discontinued Operations (Extraordinary gains, net) $0
Net income of bank and minority interests $217,099
Minority interest net income $0
Net income $217,099
Sale, conversion, retirement of capital stock, net $0
Net operating income $217,482

Citizens Business Bank's gross interest income from loans was $420,630,000.
Citizens Business Bank's net interest income from loans was $414,706,000.
Citizens Business Bank's fee based income from loans was $18,003,000.
Citizens Business Bank's net income from loans was $217,099,000.

Bank Expenses

Item Value (in 000's)
Total interest expense $5,924
Provision for credit losses $-26,500
Total noninterest expense $184,421
Salaries and employee benefits $114,900
Premises and equipment expense $20,844
Additional noninterest expense $48,677
Applicable income taxes $87,049
Net charge-offs $3,173
Cash dividends $129,000

Citizens Business Bank's interest expense for loans was $5,924,000.
Citizens Business Bank's payroll and benefits expense were $114,900,000.
Citizens Business Bank's property, plant and equipment expenses $20,844,000.

Loan Performance

Type of Loan % of Loans Noncurrent (30+ days, end of period snapshot)
All loans 0.0%
Real Estate loans 0.0%
Construction & Land Development loans 0.0%
Nonfarm, nonresidential loans 0.0%
Multifamily residential loans 0.0%
1-4 family residential loans 0.0%
HELOC loans 0.0%
All other family 0.0%
Commercial & industrial loans 0.0%
Personal loans 0.0%
Credit card loans 0.0%
Other individual loans 0.0%
Auto loans 0.0%
Other consumer loans 0.0%
Unsecured commercial real estate loans 0.0%

Deposits

Type Value (in 000's)
Total deposits $13,037,641
Deposits held in domestic offices $13,037,641
Deposits by Individuals, partnerships, and corporations $12,330,563
Deposits by U.S. Government $23,232
Deposits by States and political subdivisions in the U.S. $681,521
Deposits by Commercial banks and other depository institutions in U.S. $2,325
Deposits by Banks in foreign countries $0
Deposits by Foreign governments and official institutions $0
Transaction accounts $8,761,299
Demand deposits $8,105,964
Nontransaction accounts $4,276,342
Money market deposit accounts (MMDAs) $3,401,821
Other savings deposits (excluding MMDAs) $546,840
Total time deposits $327,681
Total time and savings deposits $4,931,677
Noninterest-bearing deposits $8,105,966
Interest-bearing deposits $4,931,675
Retail deposits $12,957,790
IRAs and Keogh plan accounts $26,474
Brokered deposits $0
Deposits held in foreign offices $0

Assets

Asset Value (in 000's)
Total Assets $15,883,119
Cash & Balances due from depository institutions $1,758,293
Interest-bearing balances $1,668,535
Total securities $5,125,503
Federal funds sold & reverse repurchase $0
Net loans and leases $7,822,694
Loan and leases loss allowance $65,019
Trading account assets $1,083
Bank premises and fixed assets $71,988
Other real estate owned $0
Goodwill and other intangibles $689,101
All other assets $414,457

Liabilities

Liabilities Value (in 000's)
Total liabilities and capital $15,883,119
Total Liabilities $13,844,171
Total deposits $13,037,641
Interest-bearing deposits $4,931,675
Deposits held in domestic offices $13,037,641
% insured (estimated) $32
Federal funds purchased and repurchase agreements $644,669
Trading liabilities $0
Other borrowed funds $0
Subordinated debt $0
All other liabilities $161,861

Issued Loan Types

Type Value (in 000's)
Net loans and leases $7,822,694
Loan and leases loss allowance $65,019
Total loans and leases (domestic) $7,887,713
All real estate loans $6,471,587
Real estate loans in domestic offices $6,471,587
Construction and development loans $62,265
Residential 1-4 family construction $28,649
Other construction, all land development and other land $33,616
Loans secured by nonfarm nonresidential properties $4,957,849
Nonfarm nonresidential secured by owner-occupied properties $1,956,726
Commercial real estate & other non-farm, non-residential $3,001,123
Multifamily residential real estate $644,730
1-4 family residential loans $442,334
Farmland loans $364,409
Loans held in foreign offices $0
Farm loans $386,082
Commercial and industrial loans $820,079
To non-U.S. addressees $0
Loans to individuals $8,187
Credit card loans $0
Related Plans $4,004
Consumer Auto Loans $84
Other loans to individuals $4,099
All other loans & leases $201,778
Loans to foreign governments and official institutions $0
Other loans $147,938
Loans to depository institutions and acceptances of other banks $0
Loans not secured by real estate $17,056
Loans secured by real estate to non-U.S. addressees $0
Restructured Loans & leases $5,293
Non 1-4 family restructured loans & leases $4,253
Total loans and leases (foreign) $0

Citizens Business Bank had $7,822,694,000 of loans outstanding in 2021. $6,471,587,000 of loans were in real estate loans. $62,265,000 of loans were in development loans. $644,730,000 of loans were in multifamily mortgage loans. $442,334,000 of loans were in 1-4 family mortgage loans. $386,082,000 of loans were in farm loans. $0 of loans were in credit card loans. $84,000 of loans were in the auto loan category.

Small Business Loans

Categorization # of Loans in Category $ amount of loans (in 000's) Average $/loan
Nonfarm, nonresidential loans - <$1MM 1,326 $578,131 $435,996
Nonfarm, nonresidential loans - <$100k 19 $853 $44,895
Nonfarm, nonresidential loans - $100-250k 133 $16,705 $125,602
Nonfarm, nonresidential loans - $250k-1MM 1,174 $560,573 $477,490
Commercial & Industrial, US addressed loans - <$1MM 2,100 $331,526 $157,870
Commercial & Industrial, US addressed loans - <$100k 779 $26,244 $33,689
Commercial & Industrial, US addressed loans - $100-250k 596 $68,003 $114,099
Commercial & Industrial, US addressed loans - $250k-1MM 725 $237,279 $327,281
Farmland loans - <$1MM 21 $5,994 $285,429
Farmland loans - $100-250k 3 $429 $143,000
Farmland loans - $250k-1MM 18 $5,565 $309,167
Agriculture operations loans - <$1MM 26 $4,251 $163,500
Agriculture operations loans - <$100k 1 $19 $19,000
Agriculture operations loans - $100-250k 8 $684 $85,500
Agriculture operations loans - $250k-1MM 17 $3,548 $208,706