Citizens Business Bank Mortgage Rates, Fees & Info
Ontario, CALEI: 549300L36QZWPHM6FP31
Tax ID: 95-2868024
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Mortgage Data
Review & Overview
Citizens Business Bank is a smaller bank specializing in Refi and Home Purchase loans. Citizens Business Bank has a high proportion of conventional loans. Their top markets by origination volume include: Los Angeles, Fresno, Riverside, Visalia, and Oxnard among others. We have data for 24 markets. (Some data included below & more in-depth data is available with an active subscription.)Citizens Business Bank has an average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders.
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Originations
138Origination Dollar Volume (All Markets)
$219,920,000Top Markets
Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.
| Market | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Los Angeles-Long Beach-Anaheim, CA (FHA|USDA|VA) | 68 | $108,150,000 | $1,590,441 | $0 | 0.00% |
| FRESNO, CA (FHA|USDA|VA) | 16 | $25,870,000 | $1,616,875 | $0 | 0.00% |
| RIVERSIDE-SAN BERNARDINO-ONTARIO, CA (FHA|USDA|VA) | 10 | $18,740,000 | $1,874,000 | $0 | 0.00% |
| VISALIA, CA (FHA|USDA|VA) | 8 | $11,360,000 | $1,420,000 | $0 | 0.00% |
| OXNARD-THOUSAND OAKS-VENTURA, CA (FHA|USDA|VA) | 6 | $9,590,000 | $1,598,333 | $0 | 0.00% |
| BAKERSFIELD, CA (FHA|USDA|VA) | 2 | $4,900,000 | $2,450,000 | $0 | 0.00% |
| MODESTO, CA (FHA|USDA|VA) | 4 | $4,660,000 | $1,165,000 | $0 | 0.00% |
| PHOENIX-MESA-CHANDLER, AZ (FHA|USDA|VA) | 2 | $4,370,000 | $2,185,000 | $0 | 0.00% |
| RENO, NV (FHA|USDA|VA) | 1 | $4,005,000 | $4,005,000 | $0 | 0.00% |
| STOCKTON, CA (FHA|USDA|VA) | 3 | $3,915,000 | $1,305,000 | $0 | 0.00% |
| San Francisco-Oakland-Berkeley, CA (FHA|USDA|VA) | 2 | $3,270,000 | $1,635,000 | $0 | 0.00% |
| Outside of Metro Areas | 1 | $3,125,000 | $3,125,000 | $0 | 0.00% |
| CHICO, CA (FHA|USDA|VA) | 1 | $2,505,000 | $2,505,000 | $0 | 0.00% |
| SAN DIEGO-CHULA VISTA-CARLSBAD, CA (FHA|USDA|VA) | 3 | $2,305,000 | $768,333 | $0 | 0.00% |
| VALLEJO, CA (FHA|USDA|VA) | 1 | $2,075,000 | $2,075,000 | $0 | 0.00% |
| SAN LUIS OBISPO-PASO ROBLES, CA (FHA|USDA|VA) | 1 | $2,055,000 | $2,055,000 | $0 | 0.00% |
| YUBA CITY, CA (FHA|USDA|VA) | 1 | $2,045,000 | $2,045,000 | $0 | 0.00% |
| SANTA MARIA-SANTA BARBARA, CA (FHA|USDA|VA) | 2 | $1,810,000 | $905,000 | $0 | 0.00% |
| HANFORD-CORCORAN, CA (FHA|USDA|VA) | 1 | $1,105,000 | $1,105,000 | $0 | 0.00% |
| BOISE CITY, ID (FHA|USDA|VA) | 1 | $1,015,000 | $1,015,000 | $0 | 0.00% |
| LAKE HAVASU CITY-KINGMAN, AZ (FHA|USDA|VA) | 1 | $1,005,000 | $1,005,000 | $0 | 0.00% |
| Sonora, CA (FHA|USDA|VA) | 1 | $1,005,000 | $1,005,000 | $0 | 0.00% |
| Outside of Metro Areas | 1 | $805,000 | $805,000 | $0 | 0.00% |
| MERCED, CA (FHA|USDA|VA) | 1 | $235,000 | $235,000 | $0 | 0.00% |
Product Mix
| Loan Type | Originations | Total Value | Avg. Loan | Avg. Fees | Avg. Rate |
|---|---|---|---|---|---|
| Conventional | 138 | $219,920,000 | $1,593,623 | $0 | 0.00% |
For 2022, Citizens Business Bank's most frequently originated type of loan was Conventional, with 138 originations.
Loan Reason
For 2022, Citizens Business Bank's most frequently cited loan purpose was Refi, with 80 originations. The 2nd most popular reason was Home Purchase, with 47 originations.
Loan Duration/Length
| Loan Length | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Other | 138 | $219,920,000 | $1,593,623 | $0 | 0.00% |
For 2022, Citizens Business Bank's most frequently cited loan duration was Other, with 138 originations.
Loan Sizing
2022 saw Citizens Business Bank place emphasis on $1MM+ loans with 83 originations, totaling $184,455,000 in origination value.
Applicant Income
Citizens Business Bank lent most frequently to those with incomes in the $250k+ range, with 32 originations. The second most popular income band? $150k-250k, with 9 originations.
Applicant Debt to Income Ratio
| DTI Ratio | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Exempt% | 138 | $219,920,000 | $1,593,623 | $0 | 0.00% |
Citizens Business Bank lent most frequently to those with DTI ratios of Exempt%, with 138 originations.
Ethnicity Mix
Approval Rates
Total approvals of all applications84.91%
Citizens Business Bank has a below average approval rate.
Pick Rate
Approvals leading to origination75.36%
Citizens Business Bank has a below average pick rate.
Points and Fees
| Points | Originations | Total Value | Average Loan |
|---|---|---|---|
| Exempt | 138 | $219,920,000 | $1,593,623 |
Complaints
| Bank Name | Product | Issue | 2022 CPFB Complaints | % of Total Issues |
|---|---|---|---|---|
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Closing on a mortgage | 1 | 10.0% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Struggling to pay mortgage | 3 | 30.0% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Trouble during payment process | 4 | 40.0% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Trouble during payment process | 1 | 10.0% |
| CITIZENS FINANCIAL GROUP, INC. | VA mortgage | Trouble during payment process | 1 | 10.0% |