Citizens Business Bank Mortgage Rates, Fees & Info
Ontario, CALEI: 549300L36QZWPHM6FP31
Tax ID: 95-2868024
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Mortgage Data
Bank Data
Review & Overview
Citizens Business Bank is a smaller bank specializing in Refi and Home Purchase loans. Citizens Business Bank has a high proportion of conventional loans. Their top markets by origination volume include: Los Angeles, Riverside, Stockton, Fresno, and Oxnard among others. We have data for 18 markets. (Some data included below & more in-depth data is available with an active subscription.)Citizens Business Bank has an average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders.
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Originations
120Origination Dollar Volume (All Markets)
$164,950,000Employee count
1,023Top Markets
Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.
| Market | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Los Angeles-Long Beach-Anaheim, CA (FHA|USDA|VA) | 48 | $102,640,000 | $2,138,333 | $0 | 0.00% |
| RIVERSIDE-SAN BERNARDINO-ONTARIO, CA (FHA|USDA|VA) | 16 | $8,630,000 | $539,375 | $0 | 0.00% |
| STOCKTON, CA (FHA|USDA|VA) | 5 | $8,345,000 | $1,669,000 | $0 | 0.00% |
| FRESNO, CA (FHA|USDA|VA) | 11 | $7,085,000 | $644,091 | $0 | 0.00% |
| OXNARD-THOUSAND OAKS-VENTURA, CA (FHA|USDA|VA) | 5 | $6,755,000 | $1,351,000 | $0 | 0.00% |
| BAKERSFIELD, CA (FHA|USDA|VA) | 5 | $5,075,000 | $1,015,000 | $0 | 0.00% |
| MODESTO, CA (FHA|USDA|VA) | 5 | $3,995,000 | $799,000 | $0 | 0.00% |
| SAN DIEGO-CHULA VISTA-CARLSBAD, CA (FHA|USDA|VA) | 6 | $3,960,000 | $660,000 | $0 | 0.00% |
| MADERA, CA (FHA|USDA|VA) | 3 | $3,555,000 | $1,185,000 | $0 | 0.00% |
| BOISE CITY, ID (FHA|USDA|VA) | 1 | $3,365,000 | $3,365,000 | $0 | 0.00% |
| HANFORD-CORCORAN, CA (FHA|USDA|VA) | 1 | $3,205,000 | $3,205,000 | $0 | 0.00% |
| VISALIA, CA (FHA|USDA|VA) | 5 | $2,635,000 | $527,000 | $0 | 0.00% |
| San Francisco-Oakland-Berkeley, CA (FHA|USDA|VA) | 2 | $1,690,000 | $845,000 | $0 | 0.00% |
| SANTA MARIA-SANTA BARBARA, CA (FHA|USDA|VA) | 1 | $1,405,000 | $1,405,000 | $0 | 0.00% |
| SAN LUIS OBISPO-PASO ROBLES, CA (FHA|USDA|VA) | 3 | $1,265,000 | $421,667 | $0 | 0.00% |
| SACRAMENTO-ROSEVILLE-FOLSOM, CA (FHA|USDA|VA) | 1 | $855,000 | $855,000 | $0 | 0.00% |
| PHOENIX-MESA-CHANDLER, AZ (FHA|USDA|VA) | 1 | $255,000 | $255,000 | $0 | 0.00% |
| Outside of Metro Areas | 1 | $235,000 | $235,000 | $0 | 0.00% |
Product Mix
| Loan Type | Originations | Total Value | Avg. Loan | Avg. Fees | Avg. Rate |
|---|---|---|---|---|---|
| Conventional | 120 | $164,950,000 | $1,374,583 | $0 | 0.00% |
For 2018, Citizens Business Bank's most frequently originated type of loan was Conventional, with 120 originations.
Loan Reason
For 2018, Citizens Business Bank's most frequently cited loan purpose was Refi, with 68 originations. The 2nd most popular reason was Home Purchase, with 41 originations.
Loan Duration/Length
| Loan Length | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Other | 120 | $164,950,000 | $1,374,583 | $0 | 0.00% |
For 2018, Citizens Business Bank's most frequently cited loan duration was Other, with 120 originations.
Loan Sizing
2018 saw Citizens Business Bank place emphasis on $1MM+ loans with 44 originations, totaling $127,740,000 in origination value.
Applicant Income
Citizens Business Bank lent most frequently to those with incomes in the $250k+ range, with 40 originations. The second most popular income band? $150k-250k, with 8 originations.
Applicant Debt to Income Ratio
| DTI Ratio | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Exempt% | 120 | $164,950,000 | $1,374,583 | $0 | 0.00% |
Citizens Business Bank lent most frequently to those with DTI ratios of Exempt%, with 120 originations.
Ethnicity Mix
Approval Rates
Total approvals of all applications88.52%
Citizens Business Bank has an average approval rate.
Pick Rate
Approvals leading to origination67.50%
Citizens Business Bank has a low pick rate. They may have issues with closing loans or may approve everyone, but with onerous loan terms.
Points and Fees
| Points | Originations | Total Value | Average Loan |
|---|---|---|---|
| Exempt | 120 | $164,950,000 | $1,374,583 |
Occupancy Type Mix
Complaints
| Bank Name | Product | Issue | 2018 CPFB Complaints | % of Total Issues |
|---|---|---|---|---|
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Applying for a mortgage or refinancing an existing mortgage | 9 | 5.3% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Closing on a mortgage | 5 | 2.9% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Improper use of your report | 1 | 0.6% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Incorrect information on your report | 1 | 0.6% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Problem with a credit reporting company's investigation into an existing problem | 1 | 0.6% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Struggling to pay mortgage | 16 | 9.4% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Trouble during payment process | 36 | 21.1% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Applying for a mortgage or refinancing an existing mortgage | 2 | 1.2% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Closing on a mortgage | 3 | 1.8% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Struggling to pay mortgage | 8 | 4.7% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Trouble during payment process | 3 | 1.8% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Applying for a mortgage or refinancing an existing mortgage | 9 | 5.3% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Closing on a mortgage | 3 | 1.8% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Struggling to pay mortgage | 7 | 4.1% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Trouble during payment process | 41 | 24.0% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Applying for a mortgage or refinancing an existing mortgage | 2 | 1.2% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Closing on a mortgage | 3 | 1.8% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Struggling to pay mortgage | 4 | 2.3% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Trouble during payment process | 15 | 8.8% |
| CITIZENS FINANCIAL GROUP, INC. | VA mortgage | Struggling to pay mortgage | 1 | 0.6% |
| CITIZENS FINANCIAL GROUP, INC. | VA mortgage | Trouble during payment process | 1 | 0.6% |
Bank Details
Branches
| Bank Name | Branch | Branch Type | Deposits (000's) |
|---|---|---|---|
| Citizens Business Bank | 100 East Huntington Drive Monrovia, CA 91016 | Full Service B&M | $72,326 |
| Citizens Business Bank | 1000 North Brand Boulevard Glendale, CA 91202 | Full Service B&M | $153,176 |
| Citizens Business Bank | 101 W. Huntington Drive Arcadia, CA 91007 | Full Service B&M | $131,333 |
| Citizens Business Bank | 1010 Colorado Boulevard Pasadena, CA 91106 | Full Service B&M | $402,984 |
| Citizens Business Bank | 1095 North Garey Avenue Pomona, CA 91767 | Full Service B&M | $111,807 |
| Citizens Business Bank | 1101 Anacapa Street Santa Barbara, CA 93101 | Full Service B&M | $10,658 |
| Citizens Business Bank | 1201 East Katella Avenue Orange, CA 92867 | Full Service B&M | $203,515 |
| Citizens Business Bank | 1230 17th Street Bakersfield, CA 93301 | Full Service B&M | $185,161 |
| Citizens Business Bank | 12680 High Bluff Drive San Diego, CA 92130 | Full Service B&M | $21,336 |
| Citizens Business Bank | 12808 Central Avenue Chino, CA 91710 | Full Service B&M | $299,841 |
| Citizens Business Bank | 1401 Dove St. Newport Beach, CA 92660 | Full Service B&M | $91,310 |
| Citizens Business Bank | 1555 East Highland Avenue San Bernardino, CA 92404 | Full Service B&M | $107,716 |
| Citizens Business Bank | 1613 Inyo Street Delano, CA 93215 | Full Service B&M | $70,781 |
| Citizens Business Bank | 16830 Ventura Blvd Suite 310 Encino, CA 91436 | Full Service B&M | $186,502 |
| Citizens Business Bank | 1800 N. Sepulveda Boulevard Manhattan Beach, CA 90266 | Full Service B&M | $98,717 |
| Citizens Business Bank | 1901 E. Prosperity Avenue Tulare, CA 93274 | Full Service B&M | $115,299 |
| Citizens Business Bank | 19197 Town Center Drive Apple Valley, CA 92307 | Full Service B&M | $113,230 |
| Citizens Business Bank | 2000 East 4th Street, Suite 100 Santa Ana, CA 92705 | Full Service B&M | $91,730 |
| Citizens Business Bank | 2001 Howard Road Suite 101 Madera, CA 93637 | Full Service B&M | $92,867 |
| Citizens Business Bank | 225 West Sixth Street Corona, CA 92882 | Full Service B&M | $184,206 |
| Citizens Business Bank | 23046 Avendia De La Carlota Suite 100 Laguna Hills, CA 92653 | Full Service B&M | $61,246 |
| Citizens Business Bank | 2357-B Pickwick Drive Camarillo, CA 93010 | Full Service B&M | $35,338 |
| Citizens Business Bank | 2400 E. Gonzales Road Oxnard, CA 93036 | Full Service B&M | $63,959 |
| Citizens Business Bank | 2650 East Imperial Highway Brea, CA 92821 | Full Service B&M | $203,326 |
| Citizens Business Bank | 2663 Townsgate Road Westlake Village, CA 91361 | Full Service B&M | $36,171 |
| Citizens Business Bank | 275 Main Street El Segundo, CA 90245 | Full Service B&M | $58,420 |
| Citizens Business Bank | 300 S. Grand Ave. Suite 1100 Los Angeles, CA 90071 | Full Service B&M | $33,702 |
| Citizens Business Bank | 301 N. Harbor Blvd Suite 101 Fullerton, CA 92832 | Full Service B&M | $79,722 |
| Citizens Business Bank | 301 Vanderbilt Way San Bernardino, CA 92408 | Full Service B&M | $433,215 |
| Citizens Business Bank | 30100 Town Center Drive, Suite Q Laguna Niguel, CA 92677 | Full Service B&M | $62,682 |
| Citizens Business Bank | 3260 Telegraph Road Ventura, CA 93003 | Full Service B&M | $127,089 |
| Citizens Business Bank | 3695 Main Street Riverside, CA 92501 | Full Service B&M | $128,270 |
| Citizens Business Bank | 3911 Coffee Rd Ste A Bakersfield, CA 93308 | Full Service B&M | $43,109 |
| Citizens Business Bank | 4100 West Alameda Avenue Burbank, CA 91505 | Full Service B&M | $121,280 |
| Citizens Business Bank | 42548 Tenth Street West Lancaster, CA 93534 | Full Service B&M | $60,536 |
| Citizens Business Bank | 5060 California Avenue Bakersfield, CA 93309 | Full Service B&M | $169,686 |
| Citizens Business Bank | 610 W. Ash, Suite 1100 San Diego, CA 92101 | Full Service B&M | $22,909 |
| Citizens Business Bank | 701 North Haven Avenue Ontario, CA 91764 | Full Service B&M | $376,487 |
| Citizens Business Bank | 701 West Main Street Visalia, CA 93291 | Full Service B&M | $281,429 |
| Citizens Business Bank | 7110 North First Street Fresno, CA 93720 | Full Service B&M | $137,878 |
| Citizens Business Bank | 77 Plaza Square Orange, CA 92866 | Full Service B&M | $114,384 |
| Citizens Business Bank | 800 Glenneyre Street Laguna Beach, CA 92651 | Full Service B&M | $35,797 |
| Citizens Business Bank | 818 North Mountain Avenue Upland, CA 91786 | Full Service B&M | $242,319 |
| Citizens Business Bank | 850 E. Las Tunas Dr San Gabriel, CA 91776 | Full Service B&M | $99,731 |
| Citizens Business Bank | 858 Foothill Boulevard La Canada, CA 91011 | Full Service B&M | $105,358 |
| Citizens Business Bank | 901 Fair Oaks Avenue South Pasadena, CA 91030 | Full Service B&M | $87,629 |
| Citizens Business Bank | 9244 Sierra Avenue Fontana, CA 92335 | Full Service B&M | $64,695 |
| Citizens Business Bank | 970 W. 190th Street, Suite 120 Torrance, CA 90502 | Full Service B&M | $202,728 |
| Citizens Business Bank | 973 East Badillo Street Covina, CA 91724 | Full Service B&M | $142,108 |
| Citizens Business Bank | 9754 Rush Street South El Monte, CA 91733 | Full Service B&M | $108,585 |
| Citizens Business Bank | 980 Huntington Drive San Marino, CA 91108 | Full Service B&M | $71,365 |
For 2018, Citizens Business Bank had 51 branches.
Yearly Performance Overview
Bank Income
| Item | Value (in 000's) |
|---|---|
| Total interest income | $361,860 |
| Net interest income | $349,953 |
| Total noninterest income | $43,648 |
| Gross Fiduciary activities income | $7,926 |
| Service charges on deposit accounts | $17,070 |
| Trading account gains and fees | $-52 |
| Additional Noninterest Income | $18,704 |
| Pre-tax net operating income | $217,359 |
| Securities gains (or losses, -) | $0 |
| Income before extraordinary items | $156,401 |
| Discontinued Operations (Extraordinary gains, net) | $0 |
| Net income of bank and minority interests | $156,401 |
| Minority interest net income | $0 |
| Net income | $156,401 |
| Sale, conversion, retirement of capital stock, net | $0 |
| Net operating income | $156,401 |
Citizens Business Bank's gross interest income from loans was $361,860,000.
Citizens Business Bank's net interest income from loans was $349,953,000.
Citizens Business Bank's fee based income from loans was $17,070,000.
Citizens Business Bank's net income from loans was $156,401,000.
Bank Expenses
| Item | Value (in 000's) |
|---|---|
| Total interest expense | $11,907 |
| Provision for credit losses | $1,500 |
| Total noninterest expense | $174,742 |
| Salaries and employee benefits | $98,830 |
| Premises and equipment expense | $21,220 |
| Additional noninterest expense | $54,692 |
| Applicable income taxes | $60,958 |
| Net charge-offs | $-2,528 |
| Cash dividends | $77,800 |
Citizens Business Bank's interest expense for loans was $11,907,000.
Citizens Business Bank's payroll and benefits expense were $98,830,000.
Citizens Business Bank's property, plant and equipment expenses $21,220,000.
Loan Performance
| Type of Loan | % of Loans Noncurrent (30+ days, end of period snapshot) |
|---|---|
| All loans | 0.0% |
| Real Estate loans | 0.0% |
| Construction & Land Development loans | 0.0% |
| Nonfarm, nonresidential loans | 0.0% |
| Multifamily residential loans | 0.0% |
| 1-4 family residential loans | 0.0% |
| HELOC loans | 0.0% |
| All other family | 0.0% |
| Commercial & industrial loans | 0.0% |
| Personal loans | 0.0% |
| Credit card loans | 0.0% |
| Other individual loans | 0.0% |
| Auto loans | 0.0% |
| Other consumer loans | 0.0% |
| Unsecured commercial real estate loans | 0.0% |
Deposits
| Type | Value (in 000's) |
|---|---|
| Total deposits | $8,849,541 |
| Deposits held in domestic offices | $8,849,541 |
| Deposits by Individuals, partnerships, and corporations | $8,320,752 |
| Deposits by U.S. Government | $16,858 |
| Deposits by States and political subdivisions in the U.S. | $509,669 |
| Deposits by Commercial banks and other depository institutions in U.S. | $2,262 |
| Deposits by Banks in foreign countries | $0 |
| Deposits by Foreign governments and official institutions | $0 |
| Transaction accounts | $5,665,783 |
| Demand deposits | $5,204,811 |
| Nontransaction accounts | $3,183,758 |
| Money market deposit accounts (MMDAs) | $2,258,045 |
| Other savings deposits (excluding MMDAs) | $393,769 |
| Total time deposits | $531,944 |
| Total time and savings deposits | $3,644,730 |
| Noninterest-bearing deposits | $5,204,811 |
| Interest-bearing deposits | $3,644,729 |
| Retail deposits | $8,658,683 |
| IRAs and Keogh plan accounts | $37,123 |
| Brokered deposits | $65,432 |
| Deposits held in foreign offices | $0 |
Assets
| Asset | Value (in 000's) |
|---|---|
| Total Assets | $11,519,575 |
| Cash & Balances due from depository institutions | $171,618 |
| Interest-bearing balances | $27,610 |
| Total securities | $2,477,809 |
| Federal funds sold & reverse repurchase | $0 |
| Net loans and leases | $7,700,998 |
| Loan and leases loss allowance | $63,613 |
| Trading account assets | $716 |
| Bank premises and fixed assets | $55,002 |
| Other real estate owned | $420 |
| Goodwill and other intangibles | $720,323 |
| All other assets | $392,689 |
Liabilities
| Liabilities | Value (in 000's) |
|---|---|
| Total liabilities and capital | $11,519,575 |
| Total Liabilities | $9,653,966 |
| Total deposits | $8,849,541 |
| Interest-bearing deposits | $3,644,729 |
| Deposits held in domestic offices | $8,849,541 |
| % insured (estimated) | $43 |
| Federal funds purchased and repurchase agreements | $442,255 |
| Trading liabilities | $0 |
| Other borrowed funds | $280,000 |
| Subordinated debt | $0 |
| All other liabilities | $82,170 |
Issued Loan Types
| Type | Value (in 000's) |
|---|---|
| Net loans and leases | $7,700,998 |
| Loan and leases loss allowance | $63,613 |
| Total loans and leases (domestic) | $7,764,611 |
| All real estate loans | $6,381,028 |
| Real estate loans in domestic offices | $6,381,028 |
| Construction and development loans | $127,777 |
| Residential 1-4 family construction | $70,828 |
| Other construction, all land development and other land | $56,949 |
| Loans secured by nonfarm nonresidential properties | $4,893,379 |
| Nonfarm nonresidential secured by owner-occupied properties | $2,151,118 |
| Commercial real estate & other non-farm, non-residential | $2,742,261 |
| Multifamily residential real estate | $547,940 |
| 1-4 family residential loans | $556,622 |
| Farmland loans | $255,310 |
| Loans held in foreign offices | $0 |
| Farm loans | $373,147 |
| Commercial and industrial loans | $907,619 |
| To non-U.S. addressees | $0 |
| Loans to individuals | $13,150 |
| Credit card loans | $0 |
| Related Plans | $4,246 |
| Consumer Auto Loans | $713 |
| Other loans to individuals | $8,191 |
| All other loans & leases | $102,717 |
| Loans to foreign governments and official institutions | $0 |
| Other loans | $28,525 |
| Loans to depository institutions and acceptances of other banks | $0 |
| Loans not secured by real estate | $3,882 |
| Loans secured by real estate to non-U.S. addressees | $0 |
| Restructured Loans & leases | $3,594 |
| Non 1-4 family restructured loans & leases | $1,049 |
| Total loans and leases (foreign) | $0 |
Citizens Business Bank had $7,700,998,000 of loans outstanding in 2018. $6,381,028,000 of loans were in real estate loans. $127,777,000 of loans were in development loans. $547,940,000 of loans were in multifamily mortgage loans. $556,622,000 of loans were in 1-4 family mortgage loans. $373,147,000 of loans were in farm loans. $0 of loans were in credit card loans. $713,000 of loans were in the auto loan category.
Small Business Loans
| Categorization | # of Loans in Category | $ amount of loans (in 000's) | Average $/loan |
|---|---|---|---|
| Nonfarm, nonresidential loans - <$1MM | 1,740 | $705,245 | $405,313 |
| Nonfarm, nonresidential loans - <$100k | 54 | $2,373 | $43,944 |
| Nonfarm, nonresidential loans - $100-250k | 264 | $35,165 | $133,201 |
| Nonfarm, nonresidential loans - $250k-1MM | 1,422 | $667,707 | $469,555 |
| Commercial & Industrial, US addressed loans - <$1MM | 2,589 | $347,606 | $134,263 |
| Commercial & Industrial, US addressed loans - <$100k | 1,109 | $34,027 | $30,683 |
| Commercial & Industrial, US addressed loans - $100-250k | 681 | $68,338 | $100,349 |
| Commercial & Industrial, US addressed loans - $250k-1MM | 799 | $245,241 | $306,935 |
| Farmland loans - <$1MM | 29 | $7,164 | $247,034 |
| Farmland loans - <$100k | 2 | $118 | $59,000 |
| Farmland loans - $100-250k | 10 | $1,335 | $133,500 |
| Farmland loans - $250k-1MM | 17 | $5,711 | $335,941 |
| Agriculture operations loans - <$1MM | 60 | $9,068 | $151,133 |
| Agriculture operations loans - <$100k | 14 | $397 | $28,357 |
| Agriculture operations loans - $100-250k | 22 | $2,434 | $110,636 |
| Agriculture operations loans - $250k-1MM | 24 | $6,237 | $259,875 |