Citizens Business Bank Mortgage Rates, Fees & Info
Ontario, CALEI: 549300L36QZWPHM6FP31
Tax ID: 95-2868024
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Bank Data
Review & Overview
Citizens Business Bank is a smaller bank specializing in Refi and Home Purchase loans. Citizens Business Bank has a high proportion of conventional loans. Their top markets by origination volume include: Los Angeles, Stockton, San Diego, Riverside, and Bakersfield among others. We have data for 14 markets. (Some data included below & more in-depth data is available with an active subscription.)Citizens Business Bank has an above average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders.
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Originations
112Origination Dollar Volume (All Markets)
$152,470,000Employee count
1,017Top Markets
Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.
| Market | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Los Angeles-Long Beach-Anaheim, CA (FHA|USDA|VA) | 41 | $46,235,000 | $1,127,683 | $0 | 0.00% |
| STOCKTON, CA (FHA|USDA|VA) | 4 | $22,440,000 | $5,610,000 | $0 | 0.00% |
| SAN DIEGO-CHULA VISTA-CARLSBAD, CA (FHA|USDA|VA) | 6 | $16,500,000 | $2,750,000 | $0 | 0.00% |
| RIVERSIDE-SAN BERNARDINO-ONTARIO, CA (FHA|USDA|VA) | 17 | $15,015,000 | $883,235 | $0 | 0.00% |
| BAKERSFIELD, CA (FHA|USDA|VA) | 7 | $12,465,000 | $1,780,714 | $0 | 0.00% |
| MODESTO, CA (FHA|USDA|VA) | 5 | $9,585,000 | $1,917,000 | $0 | 0.00% |
| OXNARD-THOUSAND OAKS-VENTURA, CA (FHA|USDA|VA) | 7 | $7,885,000 | $1,126,429 | $0 | 0.00% |
| FRESNO, CA (FHA|USDA|VA) | 11 | $7,735,000 | $703,182 | $0 | 0.00% |
| VISALIA, CA (FHA|USDA|VA) | 5 | $5,315,000 | $1,063,000 | $0 | 0.00% |
| SACRAMENTO-ROSEVILLE-FOLSOM, CA (FHA|USDA|VA) | 2 | $4,560,000 | $2,280,000 | $0 | 0.00% |
| SAN LUIS OBISPO-PASO ROBLES, CA (FHA|USDA|VA) | 2 | $1,680,000 | $840,000 | $0 | 0.00% |
| SANTA MARIA-SANTA BARBARA, CA (FHA|USDA|VA) | 1 | $1,555,000 | $1,555,000 | $0 | 0.00% |
| MERCED, CA (FHA|USDA|VA) | 3 | $1,345,000 | $448,333 | $0 | 0.00% |
| MADERA, CA (FHA|USDA|VA) | 1 | $155,000 | $155,000 | $0 | 0.00% |
Citizens Business Bank's top markets include Los Angeles, Stockton, San Diego, Riverside, and Bakersfield among others.
Their top states include:California
(FHA|USDA|VA)
Their top states include:
Product Mix
| Loan Type | Originations | Total Value | Avg. Loan | Avg. Fees | Avg. Rate |
|---|---|---|---|---|---|
| Conventional | 112 | $152,470,000 | $1,361,339 | $0 | 0.00% |
For 2019, Citizens Business Bank's most frequently originated type of loan was Conventional, with 112 originations.
Loan Reason
| Loan Reason | Originations | Total Value | Avg. Loan | Avg. Fees | Avg. Rate |
|---|---|---|---|---|---|
| Refi | 68 | $83,940,000 | $1,234,412 | $0 | 0.00% |
| Home Purchase | 39 | $61,945,000 | $1,588,333 | $0 | 0.00% |
| Other | 5 | $6,585,000 | $1,317,000 | $0 | 0.00% |
For 2019, Citizens Business Bank's most frequently cited loan purpose was Refi, with 68 originations. The 2nd most popular reason was Home Purchase, with 39 originations.
Loan Duration/Length
| Loan Length | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Other | 112 | $152,470,000 | $1,361,339 | $0 | 0.00% |
For 2019, Citizens Business Bank's most frequently cited loan duration was Other, with 112 originations.
Loan Sizing
2019 saw Citizens Business Bank place emphasis on $1MM+ loans with 46 originations, totaling $119,150,000 in origination value.
Applicant Income
Citizens Business Bank lent most frequently to those with incomes in the $250k+ range, with 43 originations. The second most popular income band? $100k-150k, with 8 originations.
Applicant Debt to Income Ratio
| DTI Ratio | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| Exempt% | 112 | $152,470,000 | $1,361,339 | $0 | 0.00% |
Citizens Business Bank lent most frequently to those with DTI ratios of Exempt%, with 112 originations.
Ethnicity Mix
Approval Rates
Total approvals of all applications90.13%
Citizens Business Bank has an average approval rate.
Pick Rate
Approvals leading to origination79.46%
Citizens Business Bank has a below average pick rate.
Points and Fees
| Points | Originations | Total Value | Average Loan |
|---|---|---|---|
| Exempt | 112 | $152,470,000 | $1,361,339 |
Occupancy Type Mix
| Dwelling Type | Originations | Total Value | Average Loan |
|---|---|---|---|
| Multifamily:Site-Built | 47 | $102,025,000 | $2,170,745 |
| Single Family (1-4 Units):Site-Built | 65 | $50,445,000 | $776,077 |
Complaints
| Bank Name | Product | Issue | 2019 CPFB Complaints | % of Total Issues |
|---|---|---|---|---|
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Applying for a mortgage or refinancing an existing mortgage | 10 | 4.3% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Closing on a mortgage | 6 | 2.6% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Incorrect information on your report | 1 | 0.4% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Struggling to pay mortgage | 20 | 8.6% |
| CITIZENS FINANCIAL GROUP, INC. | Conventional home mortgage | Trouble during payment process | 81 | 34.8% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Applying for a mortgage or refinancing an existing mortgage | 2 | 0.9% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Closing on a mortgage | 3 | 1.3% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Incorrect information on your report | 1 | 0.4% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Struggling to pay mortgage | 1 | 0.4% |
| CITIZENS FINANCIAL GROUP, INC. | FHA mortgage | Trouble during payment process | 13 | 5.6% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Applying for a mortgage or refinancing an existing mortgage | 11 | 4.7% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Closing on a mortgage | 9 | 3.9% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Struggling to pay mortgage | 8 | 3.4% |
| CITIZENS FINANCIAL GROUP, INC. | Home equity loan or line of credit (HELOC) | Trouble during payment process | 52 | 22.3% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Applying for a mortgage or refinancing an existing mortgage | 1 | 0.4% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Closing on a mortgage | 4 | 1.7% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Struggling to pay mortgage | 2 | 0.9% |
| CITIZENS FINANCIAL GROUP, INC. | Other type of mortgage | Trouble during payment process | 3 | 1.3% |
| CITIZENS FINANCIAL GROUP, INC. | VA mortgage | Applying for a mortgage or refinancing an existing mortgage | 2 | 0.9% |
| CITIZENS FINANCIAL GROUP, INC. | VA mortgage | Struggling to pay mortgage | 1 | 0.4% |
| CITIZENS FINANCIAL GROUP, INC. | VA mortgage | Trouble during payment process | 2 | 0.9% |
Bank Details
Branches
| Bank Name | Branch | Branch Type | Deposits (000's) |
|---|---|---|---|
| Citizens Business Bank | 100 East Huntington Drive Monrovia, CA 91016 | Full Service B&M | $114,902 |
| Citizens Business Bank | 1000 North Brand Boulevard Glendale, CA 91202 | Full Service B&M | $199,922 |
| Citizens Business Bank | 101 W. Huntington Drive Arcadia, CA 91007 | Full Service B&M | $83,254 |
| Citizens Business Bank | 1010 Colorado Boulevard Pasadena, CA 91106 | Full Service B&M | $681,781 |
| Citizens Business Bank | 1095 North Garey Avenue Pomona, CA 91767 | Full Service B&M | $103,336 |
| Citizens Business Bank | 1101 Anacapa Street Santa Barbara, CA 93101 | Full Service B&M | $12,917 |
| Citizens Business Bank | 1201 East Katella Avenue Orange, CA 92867 | Full Service B&M | $187,916 |
| Citizens Business Bank | 12070 Telegraph Road, Suite 107 Santa Fe Springs, CA 90670 | Full Service B&M | $89,780 |
| Citizens Business Bank | 1230 17th Street Bakersfield, CA 93301 | Full Service B&M | $126,128 |
| Citizens Business Bank | 12680 High Bluff Drive San Diego, CA 92130 | Full Service B&M | $15,204 |
| Citizens Business Bank | 12808 Central Avenue Chino, CA 91710 | Full Service B&M | $613,977 |
| Citizens Business Bank | 1401 Dove St. Newport Beach, CA 92660 | Full Service B&M | $101,720 |
| Citizens Business Bank | 1555 East Highland Avenue San Bernardino, CA 92404 | Full Service B&M | $116,989 |
| Citizens Business Bank | 1613 Inyo Street Delano, CA 93215 | Full Service B&M | $83,616 |
| Citizens Business Bank | 16830 Ventura Blvd Suite 310, Suite 310 Encino, CA 91436 | Full Service B&M | $262,309 |
| Citizens Business Bank | 1800 N. Sepulveda Boulevard Manhattan Beach, CA 90266 | Full Service B&M | $88,746 |
| Citizens Business Bank | 1900 Avenue Of The Stars, Suite 1820 Los Angeles, CA 90067 | Full Service B&M | $112,770 |
| Citizens Business Bank | 1901 E. Prosperity Avenue Tulare, CA 93274 | Full Service B&M | $108,679 |
| Citizens Business Bank | 19197 Town Center Drive Apple Valley, CA 92307 | Full Service B&M | $134,792 |
| Citizens Business Bank | 200 East Citrus Avenue Redlands, CA 92373 | Full Service B&M | $222,700 |
| Citizens Business Bank | 2000 East 4th Street, Suite 100 Santa Ana, CA 92705 | Full Service B&M | $86,560 |
| Citizens Business Bank | 2001 Howard Road Suite 101 Madera, CA 93637 | Full Service B&M | $81,134 |
| Citizens Business Bank | 225 West Sixth Street Corona, CA 92882 | Full Service B&M | $180,491 |
| Citizens Business Bank | 23046 Avendia De La Carlota Suite 100 Laguna Hills, CA 92653 | Full Service B&M | $122,532 |
| Citizens Business Bank | 2357-B Pickwick Drive Camarillo, CA 93010 | Full Service B&M | $40,199 |
| Citizens Business Bank | 2400 E. Gonzales Road Oxnard, CA 93036 | Full Service B&M | $57,620 |
| Citizens Business Bank | 2650 East Imperial Highway Brea, CA 92821 | Full Service B&M | $212,039 |
| Citizens Business Bank | 2663 Townsgate Road Westlake Village, CA 91361 | Full Service B&M | $42,179 |
| Citizens Business Bank | 275 Main Street El Segundo, CA 90245 | Full Service B&M | $77,255 |
| Citizens Business Bank | 2800 North Hollywood Way Burbank, CA 91505 | Full Service B&M | $504,330 |
| Citizens Business Bank | 28470 Avenue Stanford Suite 110 Santa Clarita, CA 91355 | Full Service B&M | $83,410 |
| Citizens Business Bank | 301 N. Harbor Blvd Suite 101 Fullerton, CA 92832 | Full Service B&M | $105,895 |
| Citizens Business Bank | 301 Vanderbilt Way San Bernardino, CA 92408 | Full Service B&M | $472,464 |
| Citizens Business Bank | 30100 Town Center Drive, Suite Q Laguna Niguel, CA 92677 | Full Service B&M | $69,165 |
| Citizens Business Bank | 3260 Telegraph Road Ventura, CA 93003 | Full Service B&M | $121,807 |
| Citizens Business Bank | 3695 Main Street Riverside, CA 92501 | Full Service B&M | $177,337 |
| Citizens Business Bank | 3911 Coffee Rd Ste A Bakersfield, CA 93308 | Full Service B&M | $43,386 |
| Citizens Business Bank | 4100 West Alameda Avenue Burbank, CA 91505 | Full Service B&M | $135,949 |
| Citizens Business Bank | 42548 Tenth Street West Lancaster, CA 93534 | Full Service B&M | $52,923 |
| Citizens Business Bank | 4744 Quail Lakes Drive, Suite A Stockton, CA 95207 | Full Service B&M | $3,810 |
| Citizens Business Bank | 4900 South Eastern Avenue, Suite 200 City Of Commerce, CA 90040 | Full Service B&M | $104,917 |
| Citizens Business Bank | 5060 California Avenue Bakersfield, CA 93309 | Full Service B&M | $140,422 |
| Citizens Business Bank | 610 W. Ash, Suite 1100 San Diego, CA 92101 | Full Service B&M | $31,148 |
| Citizens Business Bank | 701 North Haven Avenue Ontario, CA 91764 | Full Service B&M | $418,640 |
| Citizens Business Bank | 701 West Main Street Visalia, CA 93291 | Full Service B&M | $260,799 |
| Citizens Business Bank | 77 Plaza Square Orange, CA 92866 | Full Service B&M | $257,136 |
| Citizens Business Bank | 7733 N. Fresno Street Fresno, CA 93720 | Full Service B&M | $0 |
| Citizens Business Bank | 7733 North Fresno Street Fresno, CA 93720 | Full Service B&M | $134,955 |
| Citizens Business Bank | 7755 Center Avenue Suite 1250 Huntington Beach, CA 92647 | Full Service B&M | $49,255 |
| Citizens Business Bank | 800 Glenneyre Street Laguna Beach, CA 92651 | Full Service B&M | $30,063 |
| Citizens Business Bank | 818 North Mountain Avenue Upland, CA 91786 | Full Service B&M | $237,982 |
| Citizens Business Bank | 850 E. Las Tunas Dr San Gabriel, CA 91776 | Full Service B&M | $91,418 |
| Citizens Business Bank | 858 Foothill Boulevard La Canada, CA 91011 | Full Service B&M | $114,595 |
| Citizens Business Bank | 901 Fair Oaks Avenue South Pasadena, CA 91030 | Full Service B&M | $97,216 |
| Citizens Business Bank | 9244 Sierra Avenue Fontana, CA 92335 | Full Service B&M | $57,184 |
| Citizens Business Bank | 970 W. 190th Street, Suite 120 Torrance, CA 90502 | Full Service B&M | $243,868 |
| Citizens Business Bank | 973 East Badillo Street Covina, CA 91724 | Full Service B&M | $134,497 |
| Citizens Business Bank | 9754 Rush Street South El Monte, CA 91733 | Full Service B&M | $87,032 |
| Citizens Business Bank | 980 Huntington Drive San Marino, CA 91108 | Full Service B&M | $71,999 |
For 2019, Citizens Business Bank had 59 branches.
Yearly Performance Overview
Bank Income
| Item | Value (in 000's) |
|---|---|
| Total interest income | $457,850 |
| Net interest income | $436,748 |
| Total noninterest income | $58,864 |
| Gross Fiduciary activities income | $8,224 |
| Service charges on deposit accounts | $20,752 |
| Trading account gains and fees | $143 |
| Additional Noninterest Income | $29,745 |
| Pre-tax net operating income | $298,676 |
| Securities gains (or losses, -) | $5 |
| Income before extraordinary items | $213,185 |
| Discontinued Operations (Extraordinary gains, net) | $0 |
| Net income of bank and minority interests | $213,185 |
| Minority interest net income | $0 |
| Net income | $213,185 |
| Sale, conversion, retirement of capital stock, net | $0 |
| Net operating income | $213,181 |
Citizens Business Bank's gross interest income from loans was $457,850,000.
Citizens Business Bank's net interest income from loans was $436,748,000.
Citizens Business Bank's fee based income from loans was $20,752,000.
Citizens Business Bank's net income from loans was $213,185,000.
Bank Expenses
| Item | Value (in 000's) |
|---|---|
| Total interest expense | $21,102 |
| Provision for credit losses | $5,000 |
| Total noninterest expense | $191,936 |
| Salaries and employee benefits | $116,270 |
| Premises and equipment expense | $21,416 |
| Additional noninterest expense | $54,250 |
| Applicable income taxes | $85,496 |
| Net charge-offs | $-47 |
| Cash dividends | $106,000 |
Citizens Business Bank's interest expense for loans was $21,102,000.
Citizens Business Bank's payroll and benefits expense were $116,270,000.
Citizens Business Bank's property, plant and equipment expenses $21,416,000.
Loan Performance
| Type of Loan | % of Loans Noncurrent (30+ days, end of period snapshot) |
|---|---|
| All loans | 0.0% |
| Real Estate loans | 0.0% |
| Construction & Land Development loans | 0.0% |
| Nonfarm, nonresidential loans | 0.0% |
| Multifamily residential loans | 0.0% |
| 1-4 family residential loans | 0.0% |
| HELOC loans | 0.0% |
| All other family | 0.0% |
| Commercial & industrial loans | 0.0% |
| Personal loans | 0.0% |
| Credit card loans | 0.0% |
| Other individual loans | 0.0% |
| Auto loans | 0.0% |
| Other consumer loans | 0.0% |
| Unsecured commercial real estate loans | 0.0% |
Deposits
| Type | Value (in 000's) |
|---|---|
| Total deposits | $8,735,983 |
| Deposits held in domestic offices | $8,735,983 |
| Deposits by Individuals, partnerships, and corporations | $8,206,457 |
| Deposits by U.S. Government | $17,454 |
| Deposits by States and political subdivisions in the U.S. | $500,651 |
| Deposits by Commercial banks and other depository institutions in U.S. | $11,421 |
| Deposits by Banks in foreign countries | $0 |
| Deposits by Foreign governments and official institutions | $0 |
| Transaction accounts | $5,701,421 |
| Demand deposits | $5,246,855 |
| Nontransaction accounts | $3,034,562 |
| Money market deposit accounts (MMDAs) | $2,187,877 |
| Other savings deposits (excluding MMDAs) | $400,377 |
| Total time deposits | $446,308 |
| Total time and savings deposits | $3,489,128 |
| Noninterest-bearing deposits | $5,246,856 |
| Interest-bearing deposits | $3,489,127 |
| Retail deposits | $8,562,683 |
| IRAs and Keogh plan accounts | $31,615 |
| Brokered deposits | $65,432 |
| Deposits held in foreign offices | $0 |
Assets
| Asset | Value (in 000's) |
|---|---|
| Total Assets | $11,279,433 |
| Cash & Balances due from depository institutions | $188,449 |
| Interest-bearing balances | $30,139 |
| Total securities | $2,413,829 |
| Federal funds sold & reverse repurchase | $0 |
| Net loans and leases | $7,495,917 |
| Loan and leases loss allowance | $68,660 |
| Trading account assets | $880 |
| Bank premises and fixed assets | $77,313 |
| Other real estate owned | $4,889 |
| Goodwill and other intangibles | $706,693 |
| All other assets | $391,463 |
Liabilities
| Liabilities | Value (in 000's) |
|---|---|
| Total liabilities and capital | $11,279,433 |
| Total Liabilities | $9,275,741 |
| Total deposits | $8,735,983 |
| Interest-bearing deposits | $3,489,127 |
| Deposits held in domestic offices | $8,735,983 |
| % insured (estimated) | $40 |
| Federal funds purchased and repurchase agreements | $428,659 |
| Trading liabilities | $0 |
| Other borrowed funds | $0 |
| Subordinated debt | $0 |
| All other liabilities | $111,099 |
Issued Loan Types
| Type | Value (in 000's) |
|---|---|
| Net loans and leases | $7,495,917 |
| Loan and leases loss allowance | $68,660 |
| Total loans and leases (domestic) | $7,564,577 |
| All real estate loans | $6,264,123 |
| Real estate loans in domestic offices | $6,264,123 |
| Construction and development loans | $123,767 |
| Residential 1-4 family construction | $40,608 |
| Other construction, all land development and other land | $83,159 |
| Loans secured by nonfarm nonresidential properties | $4,768,792 |
| Nonfarm nonresidential secured by owner-occupied properties | $2,063,158 |
| Commercial real estate & other non-farm, non-residential | $2,705,634 |
| Multifamily residential real estate | $586,637 |
| 1-4 family residential loans | $518,826 |
| Farmland loans | $266,101 |
| Loans held in foreign offices | $0 |
| Farm loans | $361,764 |
| Commercial and industrial loans | $837,962 |
| To non-U.S. addressees | $0 |
| Loans to individuals | $15,771 |
| Credit card loans | $0 |
| Related Plans | $6,083 |
| Consumer Auto Loans | $432 |
| Other loans to individuals | $9,256 |
| All other loans & leases | $98,009 |
| Loans to foreign governments and official institutions | $0 |
| Other loans | $37,807 |
| Loans to depository institutions and acceptances of other banks | $0 |
| Loans not secured by real estate | $5,618 |
| Loans secured by real estate to non-U.S. addressees | $0 |
| Restructured Loans & leases | $3,112 |
| Non 1-4 family restructured loans & leases | $933 |
| Total loans and leases (foreign) | $0 |
Citizens Business Bank had $7,495,917,000 of loans outstanding in 2019. $6,264,123,000 of loans were in real estate loans. $123,767,000 of loans were in development loans. $586,637,000 of loans were in multifamily mortgage loans. $518,826,000 of loans were in 1-4 family mortgage loans. $361,764,000 of loans were in farm loans. $0 of loans were in credit card loans. $432,000 of loans were in the auto loan category.
Small Business Loans
| Categorization | # of Loans in Category | $ amount of loans (in 000's) | Average $/loan |
|---|---|---|---|
| Nonfarm, nonresidential loans - <$1MM | 1,858 | $677,333 | $364,550 |
| Nonfarm, nonresidential loans - <$100k | 149 | $1,538 | $10,322 |
| Nonfarm, nonresidential loans - $100-250k | 325 | $28,992 | $89,206 |
| Nonfarm, nonresidential loans - $250k-1MM | 1,384 | $646,803 | $467,343 |
| Commercial & Industrial, US addressed loans - <$1MM | 2,397 | $312,577 | $130,403 |
| Commercial & Industrial, US addressed loans - <$100k | 1,301 | $28,981 | $22,276 |
| Commercial & Industrial, US addressed loans - $100-250k | 502 | $58,283 | $116,102 |
| Commercial & Industrial, US addressed loans - $250k-1MM | 594 | $225,313 | $379,315 |
| Farmland loans - <$1MM | 38 | $8,355 | $219,868 |
| Farmland loans - <$100k | 4 | $94 | $23,500 |
| Farmland loans - $100-250k | 9 | $1,217 | $135,222 |
| Farmland loans - $250k-1MM | 25 | $7,044 | $281,760 |
| Agriculture operations loans - <$1MM | 46 | $9,086 | $197,522 |
| Agriculture operations loans - <$100k | 11 | $177 | $16,091 |
| Agriculture operations loans - $100-250k | 15 | $2,078 | $138,533 |
| Agriculture operations loans - $250k-1MM | 20 | $6,831 | $341,550 |