Customer Service Mortgage Corporation Rates, Fees & Info
WESTLAKE VILLAGE, CALEI: 549300WZCZNKQZ3TAU55
Tax ID: 81-1679932
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Mortgage Data
Review & Overview
Customer Service Mortgage Corporation is a smaller mortgage company specializing in Refi and Home Purchase loans. Customer Service Mortgage Corporation has a high proportion of conventional loans. Their top markets by origination volume include: Oxnard, Los Angeles, Riverside, Bakersfield, and San Diego among others. We have data for 14 markets. (Some data included below & more in-depth data is available with an active subscription.)Customer Service Mortgage Corporation has an above average approval rate when compared to the average across all lenders. They have an above average pick rate when compared to similar lenders. Customer Service Mortgage Corporation is typically an average fee lender. (We use the term "fees" to include things like closing costs and other costs incurred by borrowers-- whether they are paid out of pocket or rolled into the loan.) They typically have about average rates.
We show data for every lender and do not change our ratings-- even if an organization is a paid advertiser. Our consensus data does have lag, but it is highly correlated to a lender's rates & fees relative to their markets. This means that if a bank is a low fee/rate lender the past-- chances are they are still one today. Our SimulatedRates™ use advanced statistical techniques to forecast different rates based on a lender's historical data.
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SimulatedRates™Mortgage Type |
Simulated Rate | Simulation Date |
|---|---|---|
| 30 Year Conventional Purchase | 6.74% | 12/16/24 |
| 30 Year Conventional Refi | 6.45% | 12/16/24 |
| 30 Year Cash-out Refi | 6.61% | 12/16/24 |
| 30 Year FHA Purchase | 7.19% | 12/16/24 |
| 30 Year VA Purchase | 5.96% | 12/16/24 |
| 30 Year VA Refi | 6.27% | 12/16/24 |
| 15 Year Conventional Refi | 5.97% | 12/16/24 |
| 15 Year Cash-out Refi | 5.97% | 12/16/24 |
| These are simulated rates generated by our proprietary machine learning models. These are not guaranteed by the bank. They are our estimates based on a lender's past behaviors combined with current market conditions. Contact an individual lender for their actual rates. Our models use fixed rate terms for conforming loans, 700+ FICO, 10% down for FHA and 20% for conventional. These are based on consensus, historical data-- not advertised promotional rates. | ||
Customer Service Mortgage Corporation Mortgage Calculator
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The default purchase price is the median sales price across the US for 2022Q4, per FRED.
Originations
446Origination Dollar Volume (All Markets)
$203,800,000Top Markets
Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.
| Market | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| OXNARD-THOUSAND OAKS-VENTURA, CA (FHA|USDA|VA) | 282 | $128,200,000 | $454,610 | $4,920 | 4.18% |
| Los Angeles-Long Beach-Anaheim, CA (FHA|USDA|VA) | 123 | $60,965,000 | $495,650 | $4,717 | 4.25% |
| RIVERSIDE-SAN BERNARDINO-ONTARIO, CA (FHA|USDA|VA) | 13 | $4,525,000 | $348,077 | $4,967 | 4.20% |
| BAKERSFIELD, CA (FHA|USDA|VA) | 13 | $3,235,000 | $248,846 | $4,317 | 4.35% |
| SAN DIEGO-CHULA VISTA-CARLSBAD, CA (FHA|USDA|VA) | 4 | $2,270,000 | $567,500 | $5,900 | 4.78% |
| SANTA MARIA-SANTA BARBARA, CA (FHA|USDA|VA) | 2 | $1,340,000 | $670,000 | $9,281 | 4.81% |
| SAN LUIS OBISPO-PASO ROBLES, CA (FHA|USDA|VA) | 2 | $850,000 | $425,000 | $3,950 | 4.49% |
| San Francisco-Oakland-Berkeley, CA (FHA|USDA|VA) | 1 | $725,000 | $725,000 | $5,136 | 5.13% |
| STOCKTON, CA (FHA|USDA|VA) | 1 | $455,000 | $455,000 | $4,248 | 4.00% |
| SACRAMENTO-ROSEVILLE-FOLSOM, CA (FHA|USDA|VA) | 1 | $315,000 | $315,000 | $3,145 | 4.75% |
| REDDING, CA (FHA|USDA|VA) | 1 | $295,000 | $295,000 | $6,039 | 4.99% |
| MADERA, CA (FHA|USDA|VA) | 1 | $265,000 | $265,000 | $3,300 | 3.75% |
| SAN JOSE-SUNNYVALE-SANTA CLARA, CA (FHA|USDA|VA) | 1 | $185,000 | $185,000 | $5,803 | 3.50% |
| NAPA, CA (FHA|USDA|VA) | 1 | $175,000 | $175,000 | $3,496 | 4.99% |
Their top states include:
Similar Lenders
We use machine learning to identify the top lenders compared against CUSTOMER SERVICE MORTGAGE CORPORATION based on their rates and fees, along with other useful metrics. A lower similarity rank signals a stronger match.
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Product Mix
| Loan Type | Originations | Total Value | Avg. Loan | Avg. Fees | Avg. Rate |
|---|---|---|---|---|---|
| Conventional | 441 | $201,595,000 | $457,132 | $4,844 | 4.23% |
| VA | 5 | $2,205,000 | $441,000 | $6,688 | 3.48% |
For 2019, Customer Service Mortgage Corporation's most frequently originated type of loan was Conventional, with 441 originations. Their 2nd most popular type was VA, with 5 originations.
Loan Reason
For 2019, Customer Service Mortgage Corporation's most frequently cited loan purpose was Refi, with 205 originations. The 2nd most popular reason was Home Purchase, with 146 originations.
Loan Duration/Length
| Loan Length | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| 30 Year | 446 | $203,800,000 | $456,951 | $4,865 | 4.22% |
For 2019, Customer Service Mortgage Corporation's most frequently cited loan duration was 30 Year, with 446 originations.
Origination Fees/Closing Costs
Customer Service Mortgage Corporation's average total fees were $4,865, while their most frequently occuring range of origination fees (closing costs) were in the $1k-2k bucket, with 384 originations.
Interest Rates
| Loan Rate | Originations | Total Value | Average Loan |
|---|---|---|---|
| 3-4% | 208 | $90,140,000 | $433,365 |
| 4-5% | 204 | $96,520,000 | $473,137 |
| 5-6% | 32 | $16,140,000 | $504,375 |
| 2.5-3% | 1 | $225,000 | $225,000 |
| 6-7% | 1 | $775,000 | $775,000 |
During 2019, Customer Service Mortgage Corporation's average interest rate for loans was 4.22%, while their most frequently originated rate bucket for loans was 3-4%, with 208 originations.
Loan Sizing
2019 saw Customer Service Mortgage Corporation place emphasis on $400k-600k loans with 197 originations, totaling $95,205,000 in origination value.
Applicant Income
Customer Service Mortgage Corporation lent most frequently to those with incomes in the $100k-150k range, with 151 originations. The second most popular income band? $150k-250k, with 131 originations.
Applicant Debt to Income Ratio
Customer Service Mortgage Corporation lent most frequently to those with DTI ratios of 30-36%, with 85 originations. The next most common DTI ratio? 20-30%, with 66 originations.
Ethnicity Mix
Approval Rates
Total approvals of all applications100.00%
Customer Service Mortgage Corporation has an exceptionally high approval rate. They either target their audience very well or may have lax underwriting protocols.
Pick Rate
Approvals leading to origination91.48%
Customer Service Mortgage Corporation has an average pick rate.
Points and Fees
| Points | Originations | Total Value | Average Loan |
|---|---|---|---|
| NA | 446 | $203,800,000 | $456,951 |
Occupancy Type Mix
| Dwelling Type | Originations | Total Value | Average Loan |
|---|---|---|---|
| Single Family (1-4 Units):Site-Built | 446 | $203,800,000 | $456,951 |
LTV Distribution
Complaints
| Bank Name | Product | Issue | 2019 CPFB Complaints | % of Total Issues |
|---|---|---|---|---|
| Customer Service Mortgage Corporation | Conventional home mortgage | Applying for a mortgage or refinancing an existing mortgage | 1 | 100.0% |