Customer Service Mortgage Corporation Rates, Fees & Info

WESTLAKE VILLAGE, CA

LEI: 549300WZCZNKQZ3TAU55

Tax ID: 81-1679932

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Mortgage Data

Review & Overview

Customer Service Mortgage Corporation is a smaller mortgage company specializing in Home Purchase loans. Customer Service Mortgage Corporation has a high proportion of conventional loans. They have a a low proportion of FHA loans. (This may mean they shy away from first time homebuyers.) Their top markets by origination volume include: Oxnard, Los Angeles, Riverside, San Diego, and Bakersfield among others. We have data for 21 markets. (Some data included below & more in-depth data is available with an active subscription.)

Customer Service Mortgage Corporation has an above average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders. Customer Service Mortgage Corporation is typically a high fee lender. (We use the term "fees" to include things like closing costs and other costs incurred by borrowers-- whether they are paid out of pocket or rolled into the loan.) They typically have about average rates.

We show data for every lender and do not change our ratings-- even if an organization is a paid advertiser. Our consensus data does have lag, but it is highly correlated to a lender's rates & fees relative to their markets. This means that if a bank is a low fee/rate lender the past-- chances are they are still one today. Our SimulatedRates™ use advanced statistical techniques to forecast different rates based on a lender's historical data.

Mortgage seekers: Choose your metro area here to explore the lowest fee & rate lenders.

Mortgage professionals: We have various tools to make your lives easier. Contact us to see how we can help with your market research, analytics or advertising needs.

SimulatedRates™

Mortgage Type
Simulated Rate Simulation Date
30 Year Conventional Purchase 6.74% 4/21/24
30 Year Conventional Refi 6.45% 4/21/24
30 Year Cash-out Refi 6.61% 4/21/24
30 Year FHA Purchase 7.19% 4/21/24
30 Year VA Purchase 5.96% 4/21/24
30 Year VA Refi 6.27% 4/21/24
15 Year Conventional Refi 5.97% 4/21/24
15 Year Cash-out Refi 5.97% 4/21/24
These are simulated rates generated by our proprietary machine learning models. These are not guaranteed by the bank. They are our estimates based on a lender's past behaviors combined with current market conditions. Contact an individual lender for their actual rates. Our models use fixed rate terms for conforming loans, 700+ FICO, 10% down for FHA and 20% for conventional. These are based on consensus, historical data-- not advertised promotional rates.

Customer Service Mortgage Corporation Mortgage Calculator






Your Estimates

Estimated Loan Payment: Update the calculator values and click calculate payment!

This is not an official calculator from Customer Service Mortgage Corporation. It uses our SimulatedRate™ technology, basic math and reasonable assumptions to calculate mortgage payments derived from our simulations and your inputs.

The default purchase price is the median sales price across the US for 2022Q4, per FRED.


Originations

454

Origination Dollar Volume (All Markets)

$260,830,000

Top Markets

Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.

Market Originations Total Value Average Loan Average Fees Average Rate
OXNARD-THOUSAND OAKS-VENTURA, CA (FHA|USDA|VA) 222 $130,990,000 $590,045 $8,290 4.76%
Los Angeles-Long Beach-Anaheim, CA (FHA|USDA|VA) 159 $98,565,000 $619,906 $8,686 4.94%
RIVERSIDE-SAN BERNARDINO-ONTARIO, CA (FHA|USDA|VA) 22 $10,320,000 $469,091 $6,749 4.58%
SAN DIEGO-CHULA VISTA-CARLSBAD, CA (FHA|USDA|VA) 8 $4,750,000 $593,750 $9,564 4.92%
BAKERSFIELD, CA (FHA|USDA|VA) 13 $3,835,000 $295,000 $7,147 5.14%
PHOENIX-MESA-CHANDLER, AZ (FHA|USDA|VA) 5 $2,475,000 $495,000 $8,693 5.50%
SACRAMENTO-ROSEVILLE-FOLSOM, CA (FHA|USDA|VA) 3 $1,325,000 $441,667 $5,933 4.88%
FRESNO, CA (FHA|USDA|VA) 4 $1,050,000 $262,500 $4,925 4.47%
Dallas-Fort Worth-Arlington, TX (FHA|USDA|VA) 1 $1,045,000 $1,045,000 $10,762 10.12%
Outside of Metro Areas 3 $1,035,000 $345,000 $8,872 5.63%
San Francisco-Oakland-Berkeley, CA (FHA|USDA|VA) 2 $950,000 $475,000 $5,897 5.44%
SANTA MARIA-SANTA BARBARA, CA (FHA|USDA|VA) 2 $850,000 $425,000 $8,546 4.81%
SANTA ROSA-PETALUMA, CA (FHA|USDA|VA) 2 $800,000 $400,000 $6,385 4.56%
SAN ANTONIO-NEW BRAUNFELS, TX (FHA|USDA|VA) 1 $435,000 $435,000 $19,876 5.63%
Bozeman, MT (FHA|USDA|VA) 1 $415,000 $415,000 $4,072 3.75%
SAN JOSE-SUNNYVALE-SANTA CLARA, CA (FHA|USDA|VA) 1 $415,000 $415,000 $3,256 2.50%
Brookings, OR (FHA|USDA|VA) 1 $385,000 $385,000 $5,647 6.13%
SAN LUIS OBISPO-PASO ROBLES, CA (FHA|USDA|VA) 1 $345,000 $345,000 $4,076 4.75%
BOISE CITY, ID (FHA|USDA|VA) 1 $345,000 $345,000 $9,861 5.25%
DELTONA-DAYTONA BEACH-ORMOND BEACH, FL (FHA|USDA|VA) 1 $285,000 $285,000 $7,262 4.88%
DENVER-AURORA-LAKEWOOD, CO (FHA|USDA|VA) 1 $215,000 $215,000 $3,005 5.38%
Customer Service Mortgage Corporation's top markets include Oxnard, Los Angeles, Riverside, San Diego, and Bakersfield among others.

Their top states include:
  • California (FHA|USDA|VA)
  • Arizona (FHA|USDA|VA)
  • Texas (FHA|USDA|VA)
  • Montana (FHA|USDA|VA)
  • Oregon (FHA|USDA|VA)
  • Similar Lenders

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    Product Mix

    Loan Type Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Conventional 409 $233,085,000 $569,890 $7,537 4.87%
    VA 23 $15,595,000 $678,043 $13,311 4.57%
    FHA 22 $12,150,000 $552,273 $16,655 4.97%

    For 2022, Customer Service Mortgage Corporation's most frequently originated type of loan was Conventional, with 409 originations. Their 2nd most popular type was VA, with 23 originations.

    Loan Reason

    Loan Reason Originations Total Value Avg. Loan Avg. Fees Avg. Rate
    Home Purchase 336 $207,170,000 $616,577 $9,352 5.16%
    Cash Out Refi 66 $30,870,000 $467,727 $5,550 4.21%
    Refi 52 $22,790,000 $438,269 $4,782 3.74%

    For 2022, Customer Service Mortgage Corporation's most frequently cited loan purpose was Home Purchase, with 336 originations. The 2nd most popular reason was Cash Out Refi, with 66 originations.

    Loan Duration/Length

    Loan Length Originations Total Value Average Loan Average Fees Average Rate
    30 Year 439 $254,565,000 $579,875 $8,340 4.87%
    15 Year 6 $1,750,000 $291,667 $3,726 2.81%
    20 Year 5 $2,015,000 $403,000 $5,221 3.90%
    30+ year 3 $2,095,000 $698,333 $13,200 8.29%
    Other 1 $405,000 $405,000 $6,616 6.50%

    For 2022, Customer Service Mortgage Corporation's most frequently cited loan duration was 30 Year, with 439 originations. The 2nd most popular length was 15 Year, with 6 originations.

    Origination Fees/Closing Costs

    Origination Fee/Closing Cost Originations Total Value Average Loan
    $1k-2k 258 $148,030,000 $573,760
    $5k+ 108 $67,430,000 $624,352
    $3k-4k 32 $19,230,000 $600,938
    $2k-3k 30 $12,900,000 $430,000
    $4k-5k 25 $12,835,000 $513,400
    $<1k 1 $405,000 $405,000

    Customer Service Mortgage Corporation's average total fees were $8,340, while their most frequently occuring range of origination fees (closing costs) were in the $1k-2k bucket, with 258 originations.

    Interest Rates

    Loan Rate Originations Total Value Average Loan
    3-4% 148 $83,280,000 $562,703
    5-6% 122 $66,950,000 $548,770
    4-5% 86 $52,630,000 $611,977
    6-7% 52 $30,770,000 $591,731
    7-8% 19 $11,695,000 $615,526
    2.5-3% 15 $7,195,000 $479,667
    Over 8% 8 $7,050,000 $881,250
    <2.5% 4 $1,260,000 $315,000

    During 2022, Customer Service Mortgage Corporation's average interest rate for loans was 4.87%, while their most frequently originated rate bucket for loans was 3-4%, with 148 originations.

    Loan Sizing

    Loan Size Originations Total Value Average Loan Average Fees Average Rate
    $600k-1MM 171 $125,185,000 $732,076 $10,044 4.86%
    $400k-600k 133 $66,225,000 $497,932 $7,705 4.77%
    $200k-400k 114 $36,170,000 $317,281 $6,107 4.94%
    $1MM+ 22 $31,220,000 $1,419,091 $11,640 5.41%
    $100k-200k 12 $1,850,000 $154,167 $4,353 3.97%
    $100,000 or less 2 $180,000 $90,000 $4,282 5.13%

    2022 saw Customer Service Mortgage Corporation place emphasis on $600k-1MM loans with 171 originations, totaling $125,185,000 in origination value.

    Applicant Income

    Applicant Income Originations Total Value Average Loan Average Fees Average Rate
    $100k-150k 143 $74,755,000 $522,762 $8,000 4.90%
    $150k-250k 138 $87,870,000 $636,739 $9,376 4.88%
    $250k+ 68 $58,420,000 $859,118 $9,735 5.21%
    $75k-100k 60 $24,120,000 $402,000 $6,506 4.56%
    $50k-75k 32 $9,130,000 $285,313 $5,292 4.01%
    $50k or less 13 $6,535,000 $502,692 $7,501 5.70%

    Customer Service Mortgage Corporation lent most frequently to those with incomes in the $100k-150k range, with 143 originations. The second most popular income band? $150k-250k, with 138 originations.

    Applicant Debt to Income Ratio

    DTI Ratio Originations Total Value Average Loan Average Fees Average Rate
    30-36% 68 $39,430,000 $579,853 $7,514 4.65%
    20-30% 46 $25,570,000 $555,870 $7,795 4.72%
    50-60% 33 $19,815,000 $600,455 $11,993 5.24%
    49% 32 $16,220,000 $506,875 $7,055 4.68%
    48% 32 $18,560,000 $580,000 $7,973 5.05%
    44% 27 $17,995,000 $666,481 $7,574 4.77%
    45% 25 $13,015,000 $520,600 $8,757 5.06%
    43% 23 $14,795,000 $643,261 $9,736 5.49%
    47% 22 $11,470,000 $521,364 $8,677 4.74%
    37% 18 $9,250,000 $513,889 $8,032 4.49%
    40% 18 $9,540,000 $530,000 $6,289 4.92%
    38% 17 $9,285,000 $546,176 $8,831 4.74%
    46% 16 $9,360,000 $585,000 $7,936 4.53%
    39% 16 $9,190,000 $574,375 $7,840 4.80%
    36% 15 $9,325,000 $621,667 $10,506 5.30%
    42% 14 $8,430,000 $602,143 $8,211 5.09%
    41% 14 $8,210,000 $586,429 $7,666 4.83%
    <20% 12 $6,960,000 $580,000 $6,903 4.45%
    >60% 6 $4,410,000 $735,000 $8,036 5.10%

    Customer Service Mortgage Corporation lent most frequently to those with DTI ratios of 30-36%, with 68 originations. The next most common DTI ratio? 20-30%, with 46 originations.

    Ethnicity Mix

    Applicant Ethnicity Originations Total Value Average Loan Average Fees Average Rate
    White 362 $210,330,000 $581,022 $8,169 4.89%
    Asian 39 $22,045,000 $565,256 $7,960 4.60%
    Not provided 35 $19,505,000 $557,286 $8,477 4.68%
    Black 14 $6,960,000 $497,143 $9,943 4.98%
    Other Asian 1 $735,000 $735,000 $25,924 6.50%
    Japanese 1 $635,000 $635,000 $13,322 5.13%
    American Indian 1 $395,000 $395,000 $5,521 5.75%
    Native Hawaiian or Islander 1 $225,000 $225,000 $7,589 5.88%

    Approval Rates

    Total approvals of all applications
    98.34%

    Customer Service Mortgage Corporation has an exceptionally high approval rate. They either target their audience very well or may have lax underwriting protocols.

    Pick Rate

    Approvals leading to origination
    70.48%

    Customer Service Mortgage Corporation has a below average pick rate.

    Points and Fees

    Points Originations Total Value Average Loan
    NA 454 $260,830,000 $574,515

    Occupancy Type Mix

    Dwelling Type Originations Total Value Average Loan
    454 $260,830,000 $574,515

    LTV Distribution

    Loan to Value Originations Total Value Average Loan Average Fees Average Rate
    20-40% 28 $8,490,000 $303,214 $5,047 4.40%
    40-60% 80 $39,330,000 $491,625 $6,200 4.60%
    60-80% 163 $92,505,000 $567,515 $7,924 4.80%
    80-100% 173 $116,565,000 $673,786 $9,684 5.17%
    Over 100% 5 $3,265,000 $653,000 $25,294 3.48%
    Under 20% 5 $675,000 $135,000 $5,019 4.00%