Customer Service Mortgage Corporation Rates, Fees & Info
WESTLAKE VILLAGE, CALEI: 549300WZCZNKQZ3TAU55
Tax ID: 81-1679932
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Mortgage Data
Review & Overview
Customer Service Mortgage Corporation is a smaller mortgage company specializing in Home Purchase loans. Customer Service Mortgage Corporation has a high proportion of conventional loans. They have an average proportion of FHA loans. Their top markets by origination volume include: Oxnard, Los Angeles, Riverside, Bakersfield, and Phoenix among others. We have data for 26 markets. (Some data included below & more in-depth data is available with an active subscription.)Customer Service Mortgage Corporation has an above average approval rate when compared to the average across all lenders. They have a below average pick rate when compared to similar lenders. Customer Service Mortgage Corporation is typically an average fee lender. (We use the term "fees" to include things like closing costs and other costs incurred by borrowers-- whether they are paid out of pocket or rolled into the loan.) They typically have about average rates.
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Originations
213Origination Dollar Volume (All Markets)
$119,625,000Top Markets
Zoom/scroll map to see bank's per metro statistics. Subscribers can configure state/metro/county granularity, assorted fields and quantity of results. This map shows top 10 markets in the map viewport, as defined by descending origination volume.
| Market | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| OXNARD-THOUSAND OAKS-VENTURA, CA (FHA|USDA|VA) | 89 | $54,875,000 | $616,573 | $10,671 | 6.93% |
| Los Angeles-Long Beach-Anaheim, CA (FHA|USDA|VA) | 76 | $46,280,000 | $608,947 | $11,292 | 6.92% |
| RIVERSIDE-SAN BERNARDINO-ONTARIO, CA (FHA|USDA|VA) | 9 | $3,945,000 | $438,333 | $10,546 | 7.40% |
| BAKERSFIELD, CA (FHA|USDA|VA) | 8 | $2,430,000 | $303,750 | $7,104 | 6.42% |
| PHOENIX-MESA-CHANDLER, AZ (FHA|USDA|VA) | 4 | $1,810,000 | $452,500 | $8,181 | 6.69% |
| SAN DIEGO-CHULA VISTA-CARLSBAD, CA (FHA|USDA|VA) | 2 | $1,280,000 | $640,000 | $7,594 | 7.13% |
| PRESCOTT VALLEY-PRESCOTT, AZ (FHA|USDA|VA) | 2 | $1,000,000 | $500,000 | $11,369 | 6.88% |
| SAN LUIS OBISPO-PASO ROBLES, CA (FHA|USDA|VA) | 2 | $980,000 | $490,000 | $12,367 | 7.31% |
| SANTA MARIA-SANTA BARBARA, CA (FHA|USDA|VA) | 2 | $920,000 | $460,000 | $7,956 | 6.69% |
| LAKE HAVASU CITY-KINGMAN, AZ (FHA|USDA|VA) | 2 | $630,000 | $315,000 | $6,146 | 7.75% |
| Outside of Metro Areas | 1 | $625,000 | $625,000 | $5,502 | 7.25% |
| HOUSTON-THE WOODLANDS-SUGAR LAND, TX (FHA|USDA|VA) | 2 | $610,000 | $305,000 | $6,078 | 7.00% |
| VALLEJO, CA (FHA|USDA|VA) | 1 | $475,000 | $475,000 | $6,196 | 7.13% |
| TAMPA-ST. PETERSBURG-CLEARWATER, FL (FHA|USDA|VA) | 1 | $405,000 | $405,000 | $14,294 | 6.63% |
| PORTLAND-VANCOUVER-HILLSBORO, OR-WA (FHA|USDA|VA) | 1 | $405,000 | $405,000 | $11,524 | 7.13% |
| SALT LAKE CITY, UT (FHA|USDA|VA) | 1 | $405,000 | $405,000 | $11,552 | 6.00% |
| ST. GEORGE, UT (FHA|USDA|VA) | 1 | $365,000 | $365,000 | $8,980 | 8.13% |
| MADERA, CA (FHA|USDA|VA) | 1 | $335,000 | $335,000 | $10,319 | 6.50% |
| PROVO-OREM, UT (FHA|USDA|VA) | 1 | $325,000 | $325,000 | $8,216 | 7.50% |
| COLLEGE STATION-BRYAN, TX (FHA|USDA|VA) | 1 | $315,000 | $315,000 | $4,150 | 7.88% |
| BOISE CITY, ID (FHA|USDA|VA) | 1 | $305,000 | $305,000 | $4,349 | 8.50% |
| SAN ANTONIO-NEW BRAUNFELS, TX (FHA|USDA|VA) | 1 | $225,000 | $225,000 | $4,789 | 6.13% |
| ORLANDO-KISSIMMEE-SANFORD, FL (FHA|USDA|VA) | 1 | $215,000 | $215,000 | $4,765 | 6.75% |
| NASHVILLE-DAVIDSON-MURFREESBORO-FRANKLIN, TN (FHA|USDA|VA) | 1 | $185,000 | $185,000 | $5,508 | 6.50% |
| Crossville, TN (FHA|USDA|VA) | 1 | $175,000 | $175,000 | $6,180 | 7.00% |
| CLARKSVILLE, TN-KY (FHA|USDA|VA) | 1 | $105,000 | $105,000 | $3,213 | 6.00% |
Similar Lenders
We use machine learning to identify the top lenders compared against CUSTOMER SERVICE MORTGAGE CORPORATION based on their rates and fees, along with other useful metrics. A lower similarity rank signals a stronger match.
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Product Mix
| Loan Type | Originations | Total Value | Avg. Loan | Avg. Fees | Avg. Rate |
|---|---|---|---|---|---|
| Conventional | 180 | $100,020,000 | $555,667 | $9,232 | 7.01% |
| FHA | 27 | $16,115,000 | $596,852 | $17,453 | 6.54% |
| VA | 6 | $3,490,000 | $581,667 | $11,991 | 6.54% |
For 2023, Customer Service Mortgage Corporation's most frequently originated type of loan was Conventional, with 180 originations. Their 2nd most popular type was FHA, with 27 originations.
Loan Reason
| Loan Reason | Originations | Total Value | Avg. Loan | Avg. Fees | Avg. Rate |
|---|---|---|---|---|---|
| Home Purchase | 196 | $111,050,000 | $566,582 | $10,328 | 6.93% |
| Cash Out Refi | 17 | $8,575,000 | $504,412 | $10,620 | 7.01% |
For 2023, Customer Service Mortgage Corporation's most frequently cited loan purpose was Home Purchase, with 196 originations. The 2nd most popular reason was Cash Out Refi, with 17 originations.
Loan Duration/Length
| Loan Length | Originations | Total Value | Average Loan | Average Fees | Average Rate |
|---|---|---|---|---|---|
| 30 Year | 213 | $119,625,000 | $561,620 | $10,352 | 6.94% |
For 2023, Customer Service Mortgage Corporation's most frequently cited loan duration was 30 Year, with 213 originations.
Origination Fees/Closing Costs
Customer Service Mortgage Corporation's average total fees were $10,352, while their most frequently occuring range of origination fees (closing costs) were in the $1k-2k bucket, with 96 originations.
Interest Rates
| Loan Rate | Originations | Total Value | Average Loan |
|---|---|---|---|
| 6-7% | 106 | $57,870,000 | $545,943 |
| 7-8% | 78 | $46,890,000 | $601,154 |
| 5-6% | 15 | $7,455,000 | $497,000 |
| Over 8% | 13 | $6,925,000 | $532,692 |
| 3-4% | 1 | $485,000 | $485,000 |
During 2023, Customer Service Mortgage Corporation's average interest rate for loans was 6.94%, while their most frequently originated rate bucket for loans was 6-7%, with 106 originations.
Loan Sizing
2023 saw Customer Service Mortgage Corporation place emphasis on $600k-1MM loans with 84 originations, totaling $60,980,000 in origination value.
Applicant Income
Customer Service Mortgage Corporation lent most frequently to those with incomes in the $150k-250k range, with 98 originations. The second most popular income band? $100k-150k, with 50 originations.
Applicant Debt to Income Ratio
Customer Service Mortgage Corporation lent most frequently to those with DTI ratios of 30-36%, with 39 originations. The next most common DTI ratio? 49%, with 18 originations.
Ethnicity Mix
Approval Rates
Total approvals of all applications98.43%
Customer Service Mortgage Corporation has an exceptionally high approval rate. They either target their audience very well or may have lax underwriting protocols.
Pick Rate
Approvals leading to origination52.58%
Customer Service Mortgage Corporation has a low pick rate. They may have issues with closing loans or may approve everyone, but with onerous loan terms.
Points and Fees
| Points | Originations | Total Value | Average Loan |
|---|---|---|---|
| NA | 213 | $119,625,000 | $561,620 |